January 14, 2016

The growing hysteria around employers’ ability to pry is not justified ⁰

by Mark Eltringham • Comment, Legal news, Technology, Workplace

Two current media frenzies highlight just how paranoid we are becoming about the use of technology to monitor our behaviour and conversations. Last week bosses at the Daily Telegraph were found to have installed sensors under the desks of employees to find out when they were sitting at their desks. Yesterday, the world whipped itself up about a ruling from the European Court of Human Rights that was interpreted by a large number of media outlets as a rubber stamp for firms to monitor the private messages of staff. While the first story provides a perfect example of what happens when managers make stupid decisions, the second shows how the media can distort a story that taps into specific concerns and fears. The headlines are now written and the narrative established so we may be hearing this distorted version of the truth for some time, but the facts are somewhat different to the headlines.

January 13, 2016

Growth in freelance economy, as people seek better work-life balance ⁰

by Sara Bean • Facilities management, Flexible working, News, Technology, Workplace

Nearly one in four employees freelance in some capacity, a recent study of office workers in the US claims. Overall, twelve percent of US employees work as freelancers as their primary source of income, and the same percentage freelance in addition to their primary job. The Staples Advantage Workplace Index reveals that employees freelance for a variety of reasons, including the flexibility to make their own hours (37 percent), make more money (39 percent), and achieve a work-life balance (32 percent). Businesses also benefit from this arrangement by getting access to highly skilled workers needed for special projects. Freelance workers need temporary access to IT services and equipment, designated work spaces, open communication with co-workers, and the right supplies to help deliver projects. As a result, finds the report, smart, collaborative technology is becoming more ‘mainstream’, in helping establish efficient team structures and collaboration models.

January 12, 2016

A cynic’s field guide to workplace terminology, part three ⁰

by Simon Heath • Comment, Facilities management, Technology, Workplace, Workplace design

A New Year and a new chance for some people to heap more fresh corporate bullshit onto the already steaming pile. No matter how often writers like the ever excellent Lucy Kellaway mock and deride the propensity of people in organisations to apply cliches and nonsense in lieu of thought and imagination, we have to face an annual fresh tide of drivel and lazy thinking. So predictable is this yearly onslaught, that it appears to now be a subject for trendspotters, as a recent feature in The Telegraph highlighted. Of course, this is just general corporate speak and does not even begin to scratch the surface of what we have to endure in the more parochial world of workplace design and management. Which is why I have produced the latest update to my continually expanding lexicon of regrettable workplace terminology. You can read parts one and two here and here.

January 7, 2016

Constant email checks may increase workplace stress as much as high volumes ⁰

by Sara Bean • Flexible working, News, Technology, Wellbeing, Workplace

New research being presented today at the British Psychological Society’s Division of Occupational Psychology annual conference in Nottingham suggests that it’s not just the volume of emails that causes stress; but well-meaning habits and a need to feel in control. The research by Dr Richard MacKinnon from the Future Work Centre, suggests many people have developed some bad habits when it comes to managing email. Nearly half of those surveyed have emails automatically sent to their inbox (push notifications) and 62 percent left their email on all day. Those who checked email early in the morning and late at night may think they are getting ahead, but they could be making things worse, as the study showed that these habits were linked to higher levels of stress and pressure. The research also shows the role personality plays in our experience of email and how email has the potential to both positively and negatively impact our work-life balance.

December 30, 2015

UK Government opens consultation on its new national digital strategy ⁰

by Neil Franklin • News, Property, Technology

Digital Economy Minister Ed Vaizey has called on members of the public and industry to share their ideas on how the UK’s digital revolution can be taken to the next stage. The announcement of the consultation follows what the Government claims was a successful first stage of its strategy with the creation of digital clusters in East London, centred on Tech City. Five years on, the Government claims that the UK is now truly a ‘Tech Nation’ with more than 70 per cent of digital businesses now based outside of the capital. According to Vaizey, “this revolution has been led by entrepreneurs but supported by Government in creating the right environment for ideas and businesses to flourish. Government is now looking at a new Digital Strategy for the UK for the next five years. It wants the UK to be synonymous with digital – a place where digital technologies transform day-to-day life, the economy and government.”

December 21, 2015

Jobs growth predicted for next year, along with skills shortages ⁰

by Sara Bean • Flexible working, News, Technology, Workplace

More than two fifths (43 percent) of firms will grow their workforce next year, with permanent jobs outstripping temporary roles according to the latest CBI/Accenture Employment Trends Survey. Firms identify skills shortages as the top threat, with over half (52 percent) of respondents citing the development and maintenance of digital skills as having a new urgency. More than half intend giving staff a pay award at or above the RPI rate of inflation, but nervousness remains about the impact of the National Living Wage (NLW). Half (51 percent) of service sector respondents indicate they will raise their prices, 27 percent will employ fewer people and 18 percent will make changes to their reward packages as a result. Multi-skilling employees to improve productivity and the capacity to adapt is now the leading form of flexibility, operated by nearly four in five respondents (79 percent), followed by flexibility over location for work (73 percent).

December 18, 2015

A reminder to look beyond what we see every day of our working lives ⁰

by Mark Eltringham • Comment, Technology, Wellbeing

The Chartered Institute of Building has just announced the finalists of this year’s Art of Building Photographer of the Year. The competition attracts thousands of entries from around the world each year and you are free to vote on your favourite to determine this year’s winner. The image that struck me most from this year’s shortlist was one that told its own stories about the way we live. The photographer Peter Murrell has called his picture My Pod to describe both our personal immersion in the digital world but also how we often cocoon ourselves in the physical world too, adopting spaces temporarily like hermit crabs. This idea is part of the daily experience of commuters but is beautifully encapsulated by the photographer here. The image, fully rendered on the next page, is also a reminder to step out from what we see each day and look for narratives and meaning in the mundane.

December 16, 2015

How planning can help people detach from work in the evening ⁰

by Mark Eltringham • Flexible working, Knowledge, Technology, Workplace

We all know from personal experience just how difficult it can be to switch off from work. New research published in the Journal of Organizational and Occupational Psychology suggests that the best mechanisms to cope with round the clock working include planning how to resolve incomplete work tasks. The study, conducted by Dr Brandon Smit of Ball State University suggests that the root of the problem is uncompleted tasks, especially for certain personality types. It used a questionnaire to gauge the working patterns of 103 employees pursuing 1,127 goals. It found they had more difficulty detaching from tasks that had been left uncompleted, especially when these were important. However, one group were encouraged to create plans by writing down where, when, and how they would complete these tasks. Dr Smit found they detached themselves from work more effectively than employees who did not create plans.

December 16, 2015

OECD report calls on governments to do more to close the productivity gap ⁰

by Mark Eltringham • News, Technology, Workplace design

The world that we see emerging is increasingly defined by a series of gaps. One of the growing distinctions between haves and have-nots in the global economy is identified in a new report from the OECD, which suggests that there is a technological and closely related productivity gap between the world’s most productive businesses and economies and everybody else. The authors of the study claim that workplace productivity is now both the key driver of economic growth and also the best way of addressing the most important challenges facing businesses and economies in the 21st Century including the environment, income disparities and changing demographics. They suggest that the productivity gap needs to be closed up with a range of policies that incentivise both firms and economies to better use the technology they have available, invest more in R&D, adopt new business models and innovate more effectively.

December 10, 2015

Report claims we will probably all be using at least three devices by 2018 ⁰

by Mark Eltringham • News, Technology, Wellbeing, Work&Place

If you ever feel completely overwhelmed by the sheer amount of technology demanding your time and attention, rest assured that things are only going to get worse. A new report from tech analysts Gartner claims that as each new type of device enters the market, we don’t choose between it and what we already have, we simply add the latest addition to our technological armoury. This challenges the commonly held assumption that people choose between different devices as new ones emerge. The report suggests that by 2018, a typical user in a mature technological market will own and use at least three devices including phones, tablets, PCs and wearable tech. Worryingly, the study also suggests we will use more than two devices per person at any given time. The report suggests that during 2016, the installed base of devices will total 7.8 billion units worldwide and is on track to reach 8.3 billion units in 2018.

December 9, 2015

Offices and smart cities will drive uptake of the Internet of Things, claims report ⁰

by Mark Eltringham • Facilities management, News, Property, Technology

A new report from analysts Gartner claims that the roll out of the Internet of Things will be driven by innovation in commercial property and smart cities. The study, Internet of Things — Endpoints and Associated Services, Worldwide, 2015 claims that 1.6 billion connected things will be used by smart cities in 2016, an increase of 39 percent from 2015 (see Table 1). The authors of the report claim that smart commercial buildings, particularly those subject to Building Information Modelling technology will pioneer applications until 2017, after which consumers will become the dominant force as devices migrate to a new generation of smart homes. Commercial real estate benefits greatly from IoT implementation. IoT creates a unified view of facilities management as well as advanced service operations through the collection of data and insights from a multitude of sensors.

December 8, 2015

Linear equations are no longer enough to determine the size of offices

by Mark Eltringham • Comment, Facilities management, Furniture, Technology, Workplace design

In 2013, the US Census Bureau announced that the official human population of the Earth had exceeded 7 billion for the first time. This provoked people to raise concerns that were couched in Malthusian pessimism. Although people might have assumed we’d left behind this kind of flawed thinking, there is obviously something appealing about the idea that exponential population growth is unsustainable when resources increase only in arithmetical terms. We’ve got a problem but what we should have learned in the two centuries since Thomas Malthus first popularised the idea is that there are complex factors that can influence the resources we need to survive, not least in terms of greater efficiency in the way we produce them. A similar debate is also apparent in the way in which the commercial property market is able to offer the right sort of buildings for modern organisations.