May 16, 2013

HS2 – still a train that symbolises the clash of old and new ways of working

by Mark Eltringham • Comment, Technology, Workplace

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We’ve said this before but given the recent round of agonising over HS2 and today’s news that it will already cost £10 bn more than planned, there is no end yet to us hearing more and more about the plans for the Government’s flagship construction project and all-round Keynesian boot in the pants for the UK economy. Most of what passes for debate involves some light class warfare about the route through Tory constituencies, seasoned with a dash of NIMBYism, some chest beating from Labour who started the whole thing but can’t be seen to support it fully and various other bits of pointless to-ing and fro-ing. But what is most remarkable about the scheme as far as we are concerned, has always been how its business case completely and deliberately ignores the way we now work. Something bleedin’ obvious that the NAO has now pointed out.

May 15, 2013

RICS developing BIM accreditation standard to advance uptake

by Sara Bean • Architecture, Facilities management, Knowledge, News, Property, Technology

Alan Muse, Director of Built Environment Professional Groups (RICS) is calling for a cultural shift to ensure that Building Information Modelling (BIM) is more widely adopted. This follows the results of a survey taken at the RICS National BIM conference which revealed that despite its overwhelming recognition within the built environment nearly half of respondents were still not using the process, with 46 per cent identifying minimal client demand as a major factor preventing their implementation of BIM. Comments Muse: “Quite simply, some clients are not yet recognising the efficiencies that BIM can bring”, which is the reason why RICs is now developing a BIM accreditation standard.

May 3, 2013

What workers really want from their offices? The basics.

by Mark Eltringham • Facilities management, Technology, Workplace, Workplace design

So what do people really want from their offices? It’s a question that has tasked the minds of researchers for many years. According to a recent survey from Overbury, the ideal office design seemed to be a Starbucks, but a new report from the British Council for Offices suggests that what people want isn’t actually that much. Top of the list of priorities for the 1,200 or so people surveyed were fast Wi-Fi, comfortable surroundings, a convenient location and a decent, if unspectacular, fit-out, although responses varied to a certain degree across age groups and sectors. Is that really too much to ask? And are the pool table and the slide absolutely necessary?

May 2, 2013

Companies increasingly insist that staff use their own devices

by Mark Eltringham • Knowledge, News, Technology, Workplace

How the world turns. It doesn’t seem that long ago that companies were developing policies to minimise the amount of time people spent on their own mobile devices at work. Now, according to a new study from Gartner, they are starting to insist on it. According to the report, half of all US employers will require staff to supply their own devices for work use by 2017. The shift in approach seems to be a direct consequence of mass market acceptance of Bring Your Own Device (BYOD) with the number of employees using mobile applications at work set to double by 2015. The US, along with countries such as India, China and Brazil, continues to lead the way with twice as many firms adopting the practice as in Europe.

May 1, 2013

Resistance to workplace change marks the passing of the old order

by Martin Brooker • Comment, Facilities management, Technology

When Vodafone announced in March that the UK’s businesses could save up to £34 billion with the more widespread application of flexible working models, the research to support the claim had two very familiar components. The first was a crystal clear business case, the second an admission that the message was still not quite getting through to those at the top. In fact, Vodafone claimed, around two-thirds of business leaders continue to insist their business can’t afford to reduce the number of workstations they use despite all evidence to the contrary. A third haven’t even considered the idea of reducing the number of workstations they use as a way of cutting costs.

April 18, 2013

Fully mobile workplace for Cisco’s new Singapore regional HQ

by Sara Bean • Facilities management, News, Technology, Workplace design

IT giant Cisco has opened a new regional headquarters in Singapore that features utilisation-based space allocation that for the first time allows all of its staff to work just about anywhere in the building, using whichever kind of mobile device they prefer. The move reflects the findings of Cisco’s recent report which revealed that growing numbers of workers prefer to use an iPad or iPhone rather than a PC. The new offices, located at UE Biz Hub, within the Changi Business Park in Singapore, brings together 1,000 employees from Cisco’s previous four offices around the island and has reduced around 40 per cent of the required workspace.

April 18, 2013

Is facilities management evolving into workplace management?

by Mark Eltringham • Comment, Facilities management, Technology, Workplace

Not so long ago, there used to be a lot of talk about the overlap between facilities management and professions such as HR and IT, much of it to do with the endless search for the true meaning of the nascent FM profession. Now there is open talk of convergence of these three and other disciplines as we adapt to the changing world of work. The nature and implications of this new order for those professions, and the role of facilities managers in particular, is the subject of a new book called Moving On: Facilities Management to Workplace Management by Graham Jervis.

April 17, 2013

Office design goes to the movies. Part 8 – Brazil

by Mark Eltringham • Facilities management, Furniture, Technology, Workplace design

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A prescient film when it comes to modern office life, the workplace depicted in Terry Gilliam’s Brazil is that particularly 1980s modish mish-mash of futuristic technology and grubby antique with more than a nod to the offices of the past, present and future. Nevertheless he was able to anticipate both the current obsession with shared desks, the battle for resources and space (above) and the fact that people will sometimes use technology to do anything other than work so long as the boss doesn’t notice (below). Even the exposed pipes that were once so daring can now seem a routine or even hackneyed element in an office design.

April 16, 2013

Video: how we need to break with the past to optimise what we do now

by Mark Eltringham • Comment, Facilities management, Technology

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Dave Coplin, the ‘Chief Envisioning Officer’ at Microsoft, explores with the RSA how we might apply technology in new ways to transform the way we work. He starts with a look at how we are constrained by the past, with the example of the QWERTY keyboard which was originally developed to slow typists down to stop keys jamming but is still the de facto input method for typists over a century later. Obviously there are very good commercial reasons why technology companies need to ‘envision’ this new world of flexible working but it’s an engaging presentation and honest enough when he argues against our obsession with specific aspects of work such as email at the expense of others.

April 16, 2013

Mobile devices set to outnumber humans as PC sales plummet

by Mark Eltringham • Facilities management, Technology, Workplace

One of the sure fire ways to judge what is about to happen to the world’s workplaces is to watch what people are doing with their gadgets. So as two surveys are published that show the dramatic decline in the numbers of PCs being sold around the world, a report from Cisco has forecast that by the end of this year, the number of mobile devices in operation globally will exceed the human population for the first time. Of course, that could only be possible if everybody was carrying around a number of mobile gadgets and, sure enough, a related survey from Juniper Networks shows that the average person surveyed now uses five devices at home and at work with at least three connected to the Internet.

April 11, 2013

Survey exposes social media and non work-related activities of staff

by Sara Bean • Knowledge, Legal news, News, Technology, Workplace

One in three British employees spends time on social media or prints private files on company printers instead of working; one in four searches for other employment from the work computer and 12 per cent take company files home. This is according to research carried out for Safetica, a provider of employee monitoring and data protection software, to ascertain whether British employees use their computers for non-work-related activities while they should be working, even when knowing it’s against company policy.

April 11, 2013

Why we might all get more done if we did things more slowly

by Mark Eltringham • Comment, Technology

The idea that for every action there is a reaction applies just as much in culture as it does in physics. So just as life speeds up to the point where it is self-evident that many people are struggling to keep pace with its most basic demands, a small number of people are looking at ways of putting on the brakes. Most famously in 2004, the Canadian Carl Honoré established the Slow Movement. James Gleick was banging the same drum with his book Faster. We could all hope that as a result of such people asking for the brakes to be applied, things would slow down just a little now our attention had been drawn to the problem so that we could all feel a little better, take time to do things properly and maybe even do them better.