Workplace leaders must adapt to a new technological reality

Workplace leaders must adapt to a new technological reality

workplaceI speak with senior workplace leaders daily and those conversations, coupled with our research and that of other people, offer us a striking perspective on the trends and changing nature of the workplace and in particular the impact of technology. Some themes are cropping up time and time again in these conversations and research and point to a new technology-led reality that we must all address. More →

Public sector must be more open on AI, says watchdog

Public sector must be more open on AI, says watchdog

AIThe public sector must uphold high standards of conduct when adopting AI, a report from the Committee on Standards in Public Life has concluded. The committee does not believe a new AI regulator or major legal change are necessary but it does have concerns about lack of openness, lack of accountability and data bias. More →

Digital sector worth £400 million a day to UK economy

Digital sector worth £400 million a day to UK economy

According to new government figures, the country’s digital sector contributed £149 billion to the UK in 2018, accounting for 7.7 percent of the economy. This is up 7.9 percent on the previous year, meaning growth in the sector is nearly six times larger than growth across the economy as a whole, which increased by 1.4 percent. More →

Bridging the gap between the reality and perception of engagement

Bridging the gap between the reality and perception of engagement

engagementOrganisations are currently operating against a backdrop of environmental, social, political and technological upheaval. Changes in the way people work, buy, communicate and live their lives abound while the communications narratives become ever more complex. The zeitgeist dictates how an organisation’s purpose and communications should match the growing expectations placed on it by its identity and need to address its engagement with staff and the outside world. More →

Flexible working and an always on culture can be bad for health

Flexible working and an always on culture can be bad for health

flexible workingEmployees believe flexible working allows them to do their best work yet they also feel permanent connectivity is damaging their health, an international survey of more than 1,000 workers has suggested. In the study conducted by Quartz Insights in partnership with Citrix Systems, Inc, respondents ranked flexible working as the third most important factor – behind salary and leadership – enabling them to do their best work. However, two thirds also believed the “always on” mentality has a significant negative impact on their health. More →

AI will transform financial services in two years

AI will transform financial services in two years

AINearly two-thirds of financial services leaders expect to be mass adopters of AI in two years compared to just 16 percent harnessing it today, a survey from the World Economic Forum and the Cambridge Centre for Alternative Finance (CCAF) claims. This is despite fears around AI, with 58 percent of the 150 senior executives surveyed expecting it to worsen discrimination in the sector and the same number expecting privacy breaches to increase. More →

Failure to put employees at heart of data strategy costs UK firms £10bn in lost productivity

Failure to put employees at heart of data strategy costs UK firms £10bn in lost productivity

data strategyA new report from Qlik and Accenture, titled “The Human Impact of Data Literacy” and conducted on behalf of The Data Literacy Project, claims that while most organisations understand the incredible opportunity of data, a gap has emerged between organisations’ aspirations to be data-driven and their employees’ ability to create business value with data. The report argues that data is a ‘gold mine’ that can fuel a culture of innovation and growth as part of a data strategy. However, when employees struggle to make sense of data, productivity and business value can be affected.

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Over half of UK small firms lack high speed internet

Over half of UK small firms lack high speed internet

high speed internetUK SMEs are facing a serious digital dilemma, with three in five operating their business without a high speed internet connection. This finding, from Bionic’s Business Efficiency Index (registration), is part of an overall picture of the UK’s small business community struggling to keep pace with tech acceleration; small minorities have modern payment methods or access to e-commerce channels. 57 percent of SMEs do not have high-speed internet, and under one in ten businesses (9 percent) plan to invest in access in the near future. More →

AI to do two-thirds of managers’ routine work by 2024

AI to do two-thirds of managers’ routine work by 2024

AIArtificial intelligence (AI) and emerging technologies such as virtual personal assistants and chatbots will replace 69 percent of managers’ workload by 2024, Gartner, Inc. has predicted. As well as taking over routine tasks, AI will also make work more accessible for employees with disabilities, a new report from the research and advisory company claims (registration required). More →

Flexible working hindered by tech trouble

Flexible working hindered by tech trouble

Flexible workingTwo thirds of employees say they are more productive when they work remotely yet many are being held back because flexible working technology is not optimised. Research carried out among 2,016 UK flexible workers by 99&One suggests that companies are still not getting some basic technology configurations right. According to the research, nearly one in five (17 percent) employees still experience connectivity issues when working remotely. More →

Workers reveal their technology pet hates

Workers reveal their technology pet hates

technology problemsData entry is the world’s most hated office technology task, with workers wasting about 40 percent of their day on this and other ‘digital admin’, a study has claimed. In a survey of 10,500 office workers spanning 11 countries, respondents said they average more than three hours a day on manual, repetitive computer tasks which aren’t part of their primary job and are ripe for human error. More →

The vaguery of workplace serendipity

The vaguery of workplace serendipity

It has become vogue to refer to the workplace as being ‘all about people’. It points in all directions at once. Organisations need fit, healthy, happy, skilled, motivated, engaged and purposeful people being (and feeling) productive and doing their best work every day. They want their people working closely together – they’ve spent a lot of time and money drawing in those they feel can contribute to a whole that is other than the sum of the parts. More →