February 6, 2019

A robot can do amazing things, but could it hold down a desk job?

by Amy LaViers • AI, Features, Technology

A colleague of mine, a roboticist, recently proclaimed that if one could teleoperate the robot he developed in his lab, it could hold down a desk job. It’s a common sentiment among roboticists that existing mechanical hardware is sufficient to replace humans in many of the tasks by which we earn a living. Rather than the hardware, the last, golden step to having human-like machine counterparts is in the development of appropriate algorithms. But this is wrong. There is in fact little evidence that robots have the mechanical features necessary to hold down a desk job, regardless of the algorithms.

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February 6, 2019

Majority of businesses fail to see a return on their technology investments

by Neil Franklin • News, Technology

According to a new report from Accenture, the majority of businesses don’t see a return on their technology investments and just 14 percent of businesses manage to realise the full potential of their tech investments. Roughly $3.2 trillion was spent on new technology in the last five years. Businesses that were most successful with their investments were the ones investing in bold moves, rather than incremental shifts.

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February 4, 2019

Businesses need to build far more employee trust in their use of workforce data

by Mark Eltringham • News, Technology, Workplace

Business leaders need to improve the way they implement and communicate responsible workforce data strategies if they are to build the employee trust that will help generate sustained revenue growth, according to a new report from Accenture. The report, Decoding Organizational DNA, is based on qualitative and quantitative research, including global surveys of 1,400 C-level executives and 10,000 workers across 13 industries.

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February 1, 2019

Millennial headlines, eternal workplace truths, the pathologisation of sitting and some other stuff

by Mark Eltringham • Facilities management, Features, Technology, Wellbeing, Workplace design

The New York Times asked an interesting question this week. “Why Are Young People Pretending to Love Work?” it demanded, begging the immediate response ‘for the same reason everybody else does’. If only that pat, facetious response were enough to satisfy the actual questions concealed by the typically misleading headline. What the article actually wants to know is why some members of one particular tribe of young people have a toxic relationship with work. And that tribe (of course) is made up of the diverse, attractive, urbanite, coffee-fixated, stock image Millennials working for the world’s tech giants. Interesting in so far as it goes, but this tribe is not homogeneous to begin with and does not represent the world’s ‘young people’. It’s beyond time we stopped working on the basis that it does. Change the headlines.

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February 1, 2019

Employees call for more user-friendly workplace technology

by Neil Franklin • News, Technology

A new report claims that because workplace technology is perceived as less intuitive and intelligent than consumer technology lags behind. The survey commissioned by The Workforce Institute at Kronos Incorporated conducted with UK-based Coleman Parkes Research, asked more than 2,800 hourly and salaried employees across a variety of industries in Australia, Canada, France, Germany, Mexico, New Zealand, the UK and US to explore the impact existing and emerging technologies have on the employee experience.

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January 31, 2019

Get ready for the next wave of technological innovation, or get left behind

by Bruce Barclay • Comment, Facilities management, Property, Technology

The natural world is a story of constant change and evolution. Animals, plants, insects and micro-organisms exist in an ecosystem, adapting to relentless changes in their environment, influenced by habitat, climate and their cohabitors. They respond to change faster than the human world, because they are not tied by the same restraints and conventions. They are interdependent and reliant on each other, competitors and cohabitors for mutual advantage. As humans move into what has been called the Fourth Industrial Revolution, there is much we can learn from nature, particularly within the workplace environment. The transformation of an organisation’s real estate, facilities management, IT and HR functions into a workplace ecosystem, as proposed by the Stoddart Review, has been discussed for some time.

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January 31, 2019

Forty percent of UK businesses have experienced cyber security breach in past year

by Sara Bean • AI, Facilities management, News, Technology

Forty percent of UK businesses have experienced cyber security breach in past year Well over a third (40 percent) of UK businesses have experienced a cyber security breach or attack in the last 12 months, according to new government figures as it announces the UK is set to become a world leader in the race to eradicate some of the most damaging cyber security threats. The Business Secretary Greg Clark has promised that increased security and protections will be built into digital devices and online services with the help of up to £70 million in government investment through the Industrial Strategy Challenge Fund and backed by further investment from industry.

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January 28, 2019

The bumpy road to automation, dancing elephants, free beer and some other stuff

by Mark Eltringham • Features, Flexible working, Property, Technology, Wellbeing

The World Economic Forum’s Annual Summit in Davos offers the world’s elite the chance to rub shoulders and address important themes of capitalism and society. Its output has largely consisted of making assured noises about Big Subjects, and especially globalisation and the effects of technology on the economy, now typically framed around the current / imminent Fourth Industrial Revolution™.

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January 28, 2019

UK leading the way in digital transformation strategy

by Mark Eltringham • News, Technology

IT consultancy Infosys has released new research, the Infosys Digital Radar 2019, which it claims reveals the digital transformation maturity of businesses around the world in 2018, and what it takes to navigate the next stage of their journey. Its main claim is that to become digitally advanced, organisations need to run multiple digital initiatives at scale at the same time. It suggests that organisations in the UK are now significantly ahead of the global average when it comes to their digital transformation, including countries like the United States and Germany.

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January 23, 2019

Most workers think robots could not do their jobs

by Neil Franklin • AI, News, Technology

Despite regular warnings about the potentially massive displacement of jobs as a result of the ‘Fourth Industrial Revolution’ of automation and artificial intelligence, a new, large scale survey of workers around the world suggests that a significant majority of them do not think the technology puts their own role in any kind of danger. The new report from SAP was presented this week at the World Economic Forum Annual Summit in Davos.

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January 22, 2019

Business leaders lack ethical insight needed to get the best out of AI

by Neil Franklin • News, Technology

Although executives have high expectations for the impact that AI will have on their businesses according to Cognizant’s new report, ‘Making AI Responsible – and Effective, only half of companies have policies and procedures in place to identify and address the ethical considerations of its applications and implementations. The study analyses the responses of almost 1,000 executives across the financial services, technology, healthcare, retail, manufacturing, insurance and media & entertainment industries in Europe and the US. The research suggests that business leaders are positive about the importance and potential benefits of AI. Roughly two- thirds (63 percent) say that AI is extremely or very important to their companies today, and 84 percent expect this will be the case three years from now. Lower costs, increased revenues and the ability to introduce new products or services, or to diversify were cited as the key advantages for the future.

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January 21, 2019

Robot delivery dogs, digital pollution, why tech firms like ping pong and some other stuff

by Mark Eltringham • Features, Technology, Wellbeing

Today is officially* Blue Monday and instead of offering up an endless series of clickbait pieces telling you how to cope and make the day better for your colleagues, we’re turning our attention to more interesting things. Such as this recent piece arguing that our obsession with ‘millennials’ can cloud our perspective on more important issues about people, their characteristics, advantages and inequalities. It argues that birth dates are rather less important to people’s life chances than their background, individual abilities and structural issues in the economy and society. Who – as they say – knew?