September 17, 2018

AI will be commonplace in the working lives of staff very soon

Experts at Henley Business School have announced that the majority of the graduate workforce in the UK will be working with artificial intelligence on a daily basis by 2030, with technology such as ‘AI assistants’ expected to be commonplace in the next decade. New research released at the Henley annual World of Work 2030 conference, claims that a third (35 percent) of UK workers are excited about the prospect of their own personal AI assistant. With the average worker currently spending 3.5 hours a week on admin tasks, assistants’ could give workers back 12 working days a year (over two working weeks) by taking on these activities and freeing up time for more productive tasks.

September 12, 2018

Work&Place new issue showcases most informed and challenging workplace thinking

by Mark Eltringham • Facilities management, Features, Flexible working, News, Premium Content, Property, Technology, Work&Place, Workplace, Workplace design

The new issue of Work&Place has been published and is free to read on the journal’s new website. Its overall readership is now around 100,000, including in the new Spanish language edition, so it’s not just more accessible, it is even more influential. The journal continues to explore the most cutting-edge ideas surrounding the physical, digital and cultural domains in which we work. The convergence of these elements of the workplace define the greatest challenges we face in the workplace of the early 21st Century. Some of these are addressed in the features included in this edition.

September 12, 2018

Reinventing jobs for an automated future workplace

by Ravin Jesuthasan • AI, Comment, Technology

Earlier this year, the European Commission announced it will invest €20 billion in Artificial Intelligence (AI) research and development by 2020 to boost the adoption of AI and robotics across multiple industries, which will have a significant impact on the way work across sectors gets done. Facing demographic deficits, Europe and Japan – and to an extent the US and China – are highly motivated to continue investment into AI, which is growing at an annual rate of 15 percent, and set to reach $1 trillion globally by 2050, according to Morgan Stanley.

September 12, 2018

A new era of technology could resolve UK low productivity at last

by Neil Franklin • News, Technology

A new McKinsey study sets out to address the reasons why the United Kingdom experiences chronically low productivity and what can be done to use technology to improve its performance. In the report, Solving the UK’s productivity puzzle in the digital age, the authors argue that “Britain stands out as one of the worst productivity performers among its peers”. They argue that there are four distinct reasons for the weakness since the economic crisis: “boom and bust” in the financial sector, the strength of employment growth, weak investment and uneven “digitisation”. It claims that the UK is operating at only 17 per cent of its digitisation potential, indicating how much scope for improvement there is.

September 10, 2018

The evolution of the workplace conversation in ten graphs

by Mark Eltringham • Comment, Facilities management, Technology, Workplace design

Based on Google Trends data since 2004 and without comment.

Main image: Herman Miller Living Office

September 7, 2018

How Thomas Jefferson came to invent the swivel chair and laptop ⁰

by Mark Eltringham • Comment, Furniture, Technology, Workplace design

In 1775, Thomas Jefferson was a busy man. As part of the Committee of Five men and at the tender age of 33, he had been charged with drafting the Declaration of Independence that was to be presented to Congress the following Summer. By all accounts, Jefferson was a self-contained and self-sufficient man and, like many great people, a mass of contradictions.

September 7, 2018

Seven workplace stories that have been on our radar this week

by Mark Eltringham • Features, Flexible working, Technology, Wellbeing, Workplace design

How we can win the AI race

The great tech paradox for flexible workspaces

The number one office perk? Natural light

The personality test that conned the world

The insecure nature of work is a result of decisions by corporations and policymakers

Landlords up their game to help occupiers attract staff (paywall)

An architect’s defense of open plan offices

September 6, 2018

Leading a hybrid future workforce of robots, episodic employees and gig leaders

by Mark Eltringham • Flexible working, News, Technology

Visions of hybrid workforces, episodic employees, gig leadership and acceptable failure have been unearthed in a new study, ‘Work 2028: trends, dilemmas and choices’, revealing business and society leaders’ projections for the fourth industrial revolution. The project was led by Professor Bernd Vogel at Henley Business School and run in collaboration with Deutsche Telekom and Detecon Consulting, who commissioned Henley to carry out the survey. The research involved interviews with over 50 influential leaders from across a variety of sectors and countries including senior figures from Amazon and Unilever to look at the challenges facing organisations and their future workforce.

August 23, 2018

Majority of staff check emails on holiday, even if bosses don’t care if they keep in touch

by Sara Bean • Flexible working, News, Technology, Wellbeing, Workplace

The majority of UK employees check their work emails while on holiday despite the fact that their employers do not want or expect them to keep in touch, new YouGov research has revealed. It seems the majority (60 percent) of those who use email for work check their inboxes while on holiday. One in four (25 percent) check ‘very often’, one in five (19 percent) check ‘sometimes’, and one in six (16 percent) check ‘rarely’. Just four in ten (40 percent) say they never look at their emails. This is despite the fact that eight in ten workers (80 percent) would prefer to ‘completely switch off’ when they’re on holiday, rather than stay on top of what’s going on in the office. The exception is those who check their emails ‘very often’. Half of this group (47 percent) say they’d rather stay on top of what’s going on at work, with the other half (50 percent) happy to stay out of work issues while on vacation. The research suggests however that fewer than one in six think their managers care whether they stay in touch or not.

August 21, 2018

People might be more productive when supervised by a bad robot

by Freddie Steele • AI, News, Technology

We will have to get used to a lot more talk about how we interact with artificial intelligence and it might involve addressing some difficult ideas. Try this for a start. People might perform better on certain tasks when supervised by a ‘mean’ robot rather than a ‘nice’ one, according to a new study published in the journal Science Robotics (registration or subscription required). The study involved asking 58 young adults to complete a Stroop test which involves subjects stating the colour of font used in a written word. The difficult comes from the cognitive difficulty of identifying a colour when the word itself indicates a colour, for example when the word red is printed using a blue font.

August 21, 2018

The Fourth Industrial Revolution will be the most disruptive yet, senior economist predicts

by Mark Eltringham • AI, News, Technology

The rise of artificial intelligence and automation will create a Fourth Industrial Revolution that will be be significantly more disruptive than the three previous industrial revolutions, according to the Bank of England’s chief economist. According to Andy Haldane, the transformation caused by automation of cognitive skills had the potential to have a greater impact than Britain’s first industrial revolution, when coal and steam changed the country, the second industrial revolution which brought chemical engineering and the combustion engine, or the widespread use of computers in the 20th and 21st centuries.

August 17, 2018

Majority of employees see digital data as way of being snooped on by their boss

by Sara Bean • AI, Facilities management, News, Technology, Wellbeing, Workplace

As we recently reported, facilities management is more data driven than ever, with the use of data analytics being used to measure costs and performance. This is why the increasingly sophisticated ways in which workplaces can be monitored; from the footfall in the washrooms to the level of desk usage has been welcomed by employers, but a new survey suggests digital data gathering is making staff feel uneasy. A new report published today by the TUC looks at the phenomenon from the perspective of workers’ experiences and found that 6 in 10 workers fear that greater workplace surveillance through technology will fuel distrust. The study reveals that most UK workers (56 percent) believe they are currently monitored by their boss at work and worry that this ‘surveillance data’ will be used by bosses to set unfair targets, micromanage them and take away control and autonomy.