It’s just life now: Debra Ward in conversation with Mark Eltringham

by • Facilities management, Features, Podcasts, Property, Technology, Workplace design

There is currently a great deal of talk about the way people experience the workplace. It is a subject linked to the changing nature of work but also a growing awareness that the old demarcations of time and place are falling, and with them the demarcations between the workplace professions.  This subject may be topical but it has been a long term preoccupation for today’s guest on the podcast Debra Ward. Earlier this year Debra joined JLL in the new role of Strategy & Growth Director and one of her first aims has been to focus on the firm’s approach to human experience. This is encapsulated in a major global report on the subject but it’s one that Debra has always championed in here previous roles with MITIE, Macro and Condeco.  Debra is forthright, informed, bright and passionate. Everything you need in a podcast in fact.

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Time for Britain to face up to its post-Brexit skills shortage

by • Comment, Technology, Workplace

A new and dramatic wrinkle seems to be added to the process of Brexit talks every week. But rumbling underneath the political positioning are some fundamental problems for business. Perhaps the most startling challenge is the prospect of a cavernous skills gap. A lot of attention has been paid to the problems of low-skilled workers – the “left-behind” who voted for Brexit in the first place, and the migrants who are currently propping up the agricultural economy and doing the jobs that UK workers don’t want to do. But a more pressing issue is the fact that for too long a large proportion of our skilled labour has been coming from outside the UK. This is not only in the form of skilled individuals who are recruited to work for companies and public sector organisations in the UK, but also in the way Britain outsources the manufacture of complex parts to companies in the rest of Europe. (more…)

The workplace sector responds to the 2017 UK Autumn Budget

by • Architecture, Environment, Features, Property, Technology

Yesterday, the Chancellor Philip Hammond announced the details of the UK government’s latest budget. While Brexit inevitably cast its shadow over the whole thing, there were a number of announcements relevant to the workplace, construction, tech and built environment sectors, many of which have been broadly welcomed by commentators, industry bodies and experts. Among the announcements in the budget were new plans for infrastructure and planning, skills and training, the environment, productivity, AI and regional development.

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Support of gender diversity charter to widen digital and tech talent pool

by • AI, News, Public Sector, Technology, Workplace

As we reported yesterday there are gender as well as economic imbalances which could cause long term problems for the tech sector. While there is a looming digital skills gap – with the UK needing one million more tech workers by 2020, just one in ten females are currently taking A-level computer studies. Currently only 17 percent of the tech/ICT workforce in the UK are female, well below the 47 percent of women in the workforce overall. To help address the issue, the Tech Talent Charter is a commitment by  organisations (including Nationwide, BBC, HP, Monster and Cancer Research) to a set of pledges designed to increase gender diversity in the UK tech workforce. These pledges include inclusive recruitment processes and contributing company employment and diversity data anonymously to be published publically annually. Following yesterday’s budget, the Tech Talent Charter is announcing today that it has received Government funding as it welcomes its 90th signatory.

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Address gender and economic barriers to tech revolution says BT

by • AI, News, Technology, Workplace

Young people from less privileged backgrounds and females face greater barriers to joining the tech revolution, a new report suggests. Tech know-how: The new way to get ahead for the next generation, from BT and Accenture could boost the next generation’s tech skills and help charge social mobility and economic growth. The study found individuals with higher levels of tech know-how earn more as their career progresses, with a ‘tech literacy wage premium’ of £10,000 per year.  The implied salary increase if people develop their skills could add approximately £11 billion to UK GDP by 2022. However, young people whose parents have higher levels of education are 26 percent more likely to see themselves as ‘expert’ or ‘creative’ users of tech in the next five years; and those whose parents fall into the top two education levels expect to earn salaries that are 19 percent higher than the bottom two. The report also highlighted a stark gender divide as young men receive 46 percent more encouragement from parents and teachers to build their tech skills than their female counterparts, and are 17 percent more likely to report having had sufficient training at school.

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The missing LINC between the office and the future of work

by • Features, Flexible working, Technology, Workplace design

There is a theory that if you want to know how the economy is doing, you ask a taxi driver. The basis for this idea is that they are the first to know when money is getting tight, because people make more use of buses and tubes. In a similar way, one of the best ways of gauging workplace trends is to ask an office furniture company. They’ve always functioned in a fiercely competitive market, but are also the first to notice an economic downturn or a shift in the structure of their markets.

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Nearly a quarter of UK employees admit to being unproductive at work

by • AI, Facilities management, News, Technology, Workplace

 

Almost a quarter (23 percent) of UK employees rate themselves as ‘unproductive’ at work, equating to seven million of the nation’s total workforce. Perceived productivity slips even further amongst Generation Z employees. When asked to rate their productivity out of ten, with ten being the highest possible number, 28 percent of Generation Z employees gave themselves an ‘unproductive’ score between 0 and 6, compared to the national average of 23 percent. At a time when improving the UK’s labour productivity is high on the agenda, the survey of more than 3,000 UK employees claims there is an untapped opportunity for employers to help boost workforce productivity. However, the research highlights some of the steps businesses can take to increase productivity. This includes both technological, by providing a digital workplace and cultural, by helping to create a successful team environment.

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Businesses exploring potential of AI to improve customer experience and the bottom line

by • News, Technology

Despite the growing interest in the potential of artificial intelligence, there is a sense of confusion amongst business leaders about how it is being used and how to take advantage of its potential. Independent research from SAS claims that while nearly two-thirds (65 percent) of business leaders are convinced AI can generate value for their business, nearly half (46 percent) are being held back by concerns around AI still being in its infancy. Nearly a third (30 percent) of companies are not sure if they are ready for the technology, citing concerns over a lack of required skills (66 percent), ROI (55 percent) and fears over stories of AI malfunctioning (38 percent). Many also expressed reservations over the cost of solutions (39 percent) and lack of trust in the technology (36 percent), reinforcing fears that AI would not deliver sufficient ROI.

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Seven stories about people, places and technology we’ve been reading this week

Seven stories about people, places and technology we’ve been reading this week

by • AI, Features, Technology, Workplace, Workplace design

How to navigate beyond sustainability buzzwords

The communist party offices around the world

Hawking’s fear that AI may replace humans altogether

Tech giants are transforming Sydney’s business district

How AI will transform the employee experience

Promotion improves men’s job satisfaction but not women’s

Why we value physical objects over digital

Astonishing Uber employment case could lead to fresh battles over gig economy

by • Comment, Flexible working, Legal news, Technology

The latest decision in an ongoing legal battle involving the ride-hailing app, Uber, could have serious consequences for companies which operate in the ‘gig economy’. The prolonged employment tribunal case first began in 2016 with a case bought by the GMB Union. Uber drivers James Farrar and Yaseen Aslam argued that the employment status they had been assigned by Uber – namely, ‘self-employed’ – was incorrect and that they should instead be classed as ‘workers’. The change in status would mean the pair were entitled to holiday pay, paid rest breaks and the minimum wage.

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Fear of change is putting British companies at risk, Microsoft report claims

by • Flexible working, News, Technology

A fear of change among staff is putting British companies at risk, according to new research that looks at how businesses are preparing for a technology-led future. A significant number of workers from across the UK admitted to anxiety and concerns over job security when their firms introduced technology to help them in their roles. Just under half (49 percent) of the people surveyed by Microsoft, Goldsmiths, University of London and YouGov said they feared the change that comes with digital transformation. Sixty-one percent said they felt anxious when bosses brought in new technology, while 59 percent were worried about the impact the automation of tasks would have on their job.

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New quarterly report highlights latest UK cities trends

by • Cities, News, Public Sector, Technology

A new quarterly report that claims to analyse the latest trends taking place in cities across the UK has been published by Future Cities Catapult, the Government-backed centre of expertise in urban innovation, the City Innovation Brief (automatic download) summarises key developments and changes from cities across the UK, identifying where money is being invested and what future opportunities might look like within the advanced urban services sector.

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