Search Results for: covid-19

Inflexible return to office strategies starting to damage workplace experience

Inflexible return to office strategies starting to damage workplace experience

commuters return to officeFuture Forum, a consortium launched by Slack with Boston Consulting GroupMillerKnoll and MLT to “help companies reimagine work in the new digital-first workplace”, has released the latest findings from its global Pulse study, which shows that employee experience scores are plummeting for knowledge workers who have been asked to return to the office full-time and for those who do not have the flexibility to set their own work schedules. More than a third of knowledge workers (34 percent) are now working from the office five days a week, the greatest share since Future Forum began surveying in June 2020. With this shift, employee sentiment has dropped to near-record lows, including 28 percent worse scores on work-related stress and anxiety and 17 percent worse scores on work-life balance (compared to last quarter). More →

Facilities Managers should be seen as stewards of corporate culture

Facilities Managers should be seen as stewards of corporate culture

hybrid working facilities managersThe pandemic has irrevocably changed the way we work. Once considered a place simply to do business, the office is fast becoming a ‘lifestyle choice’ among young people who value more than just a desk. Instead, they want an engaging, healthy, and resilient working environment where they can socialise, make friends, and build connections to help their career and wellbeing thrive. In fact, an EY study found that 90 percent of Generation-Z value the human connection in the workplace above salary when it comes to their at-work communication. A recent Gallup survey even found a tangible link between having a best friend at work and productivity: those who have a best friend in the office are twice as likely to be engaged in their role and company. More →

Research casts doubt on environmental benefits of hybrid working

Research casts doubt on environmental benefits of hybrid working

commuters and hybrid workingA permanent post-pandemic switch to hybrid working may do little to reduce carbon emissions as the majority of remote workers travel further each week than their office-based counterparts, new research from the University of Sussex Business School reveals. The newly published study finds that, prior to the pandemic, most remote workers in England travelled further each week than office-based workers – despite taking fewer trips. This was partly because remote workers tended to live further from their workplace than non-teleworkers, so had longer, if less frequent, commutes. In addition, remote workers engaged in more travel on the days when they worked from home – for example, by making extra trips to shops and cafes. More →

Wellbeing and mental health drop down business agenda, despite COVID fallout

Wellbeing and mental health drop down business agenda, despite COVID fallout

wellbeing at workWellbeing and mental health are beginning to slip down the business agenda, a new report from the CIPD and Simplyhealth claims, despite the fact that organisations are still dealing with the fallout from COVID-19 and it remains an on-going concern for workers.  The Health and Wellbeing at Work 2022 report suggests that the number of HR professionals who think that wellbeing is on the agenda of senior leaders has fallen from 75 percent to 70 percent in the past year. There has also been a drop in the proportion of HR professionals who think senior leaders encourage a focus on mental wellbeing through their actions and behaviours, falling from 48 percent in 2021 to 42 percent in 2022. More →

The Great Resignation and what is really happening

The Great Resignation and what is really happening

Great ResignationThe ‘Great Resignation’ is a buzzphrase that first appeared in May 2021, and has struck fear into the hearts of employers ever since. Coined in the US, the term refers to the unprecedented rise in the number of workers resigning from their jobs following the pandemic. There has since been a huge amount of research trying to work out why this has happened. Are workers quitting work entirely, as the pandemic makes us re-evaluate our priorities? Or are they quitting to pursue their dreams in a different career? More →

A burst of technological innovation is reshaping the future of work

A burst of technological innovation is reshaping the future of work

future of workEven as we begin to glimpse the light at the end of the tunnel of the pandemic, evidence suggests that many workers want to carry over the working flexibility that the pandemic afforded into the post-pandemic world and a new future of work. Namely, employees are wanting to adopt a ‘mixed’ working style – spending time both working in the workplace, enjoying the office’s many benefits, as well as spending some time during the week working from home. A YouGov poll suggests that close to 40 percent of employees wish to continue to work from home some of the time post-pandemic – a fact that is supported by CIPD research. More →

The sustainable product lifecycle starts with a single step

The sustainable product lifecycle starts with a single step

sustainable product lifecycleEnvironmental responsibility is challenging and often conflicts with short term goals. In the July 2021 issue of IN magazine, I asked environmental campaigner, sustainability and wellbeing consultant, Georgia Elliot-Smith about the issue of the proliferation of Perspex screens designed to reduce transmission of the Covid-19 virus in the workplace – all made from virgin materials. Whilst some argue that we are likely to need them again over the winter months, the ‘end of useful life’ of the screens is approaching and, inevitably, more general questions raised about the product lifecycle. More →

Work cultures to focus on people and purpose this year

Work cultures to focus on people and purpose this year

work culturesA new poll from  the ADP Research Institute (ADPRI) claims that 64 percent of the global workforce was negatively impacted by coronavirus. However, 66 percent of UK workers feel optimistic about the next five years at work, and a third think COVID-19 will have a positive effect on work cultures including through greater flexibility (34 percent) and better work-life balance (28 percent). More →

Flexible working now part of work culture for over a third of people

Flexible working now part of work culture for over a third of people

flexible working MIcrosoftUK workers and their bosses are reaping the benefits of flexible working, according to new research released by Microsoft. According to Microsoft’s latest Work Trend Index, the number of people working in a hybrid way across the world is up seven percentage points on last year at (38 percent), while 53 percent of people are likely to consider transitioning to hybrid working in the year ahead. More →

Retrofit offers the greatest opportunity for a commercial property market beset by uncertainty

Retrofit offers the greatest opportunity for a commercial property market beset by uncertainty

Retrofit an opportunity for commercial propertyIn the context of a second major economic shock from war in Ukraine and continuing inflationary concerns, the PWC / ULI report Emerging Trends in Real Estate Global Outlook 2022 focuses on the global outlook for the real estate industry increasing pressure for finance to support the decarbonisation of real estate. The industry challenges lenders and their regulators to provide debt for the retrofit of existing buildings and the scale-up of the ‘climate tech’ needed. More →

Inclusive office design guide published by Business Disability Forum

Inclusive office design guide published by Business Disability Forum

inclusive office designThe Business Disability Forum (BDF) has published a new global guide which sets out to showing how all businesses can make their built environments accessible to the one billion people in world who have a disability. Having a disability can affect how a person accesses, navigates, and uses the spaces and structures around them. Built environments include everything from entrances, exits, stairs, lifts, signage, to parking, green spaces, roads, and transport systems so inclusive office design should address a wide range of issues. More →

The much talked about new normal doesn’t exist, but the world has changed in profound ways

The much talked about new normal doesn’t exist, but the world has changed in profound ways

no new normalThe World Health Organization officially declared COVID a pandemic on March 11 2020. Now, two years later, there’s light for some at the end of the tunnel. In many wealthier countries, which have benefited from several rounds of vaccination, the worst of the pandemic is over. We’ve got here by learning a lot of new health behaviour, like wearing masks and sanitising our hands. Many of us have also developed a variety of social habits to reduce the virus’s spread – such as working from home, shopping online, travelling locally and socialising less. But as parts of the world emerge from the pandemic, are these new habits here to stay, or do old habits really die hard? Is there a new normal? Here’s what data can tell us.

 

 

Work

One of the biggest changes predicted during the pandemic was a long-term shift towards home or hybrid working. However, there are already signs that this transition might not be as obvious or complete as expected.

[perfectpullquote align=”right” bordertop=”false” cite=”” link=”” color=”” class=”” size=””]The signs of the transition to hybrid work are not as obvious or complete as expected[/perfectpullquote]

In the UK, the proportion of people working from home at least some of the time increased from 27 percent in 2019 to 37 percent in 2020, before falling to 30 percent in January 2022. Similarly, in the US the proportion working from home declined from 35 percent in May 2020 to 11 percent in December 2021.

One of the main reasons people are going back to the office is employers’ expectations. Many companies are concerned that more permanent home working might affect employees’ team building, creativity and productivity.

But among employees, there’s a greater appetite for hybrid and flexible working. One recent multi-national survey found that whereas roughly one-third of workers had worked at home at least some of the time before the pandemic, roughly half said they want to in the future.

 

Shopping

The pandemic didn’t create the habit of online shopping, but it makes more of us do it. Did this make us realise we don’t need actual stores anymore?

It doesn’t seem so. Shopping in bricks-and-mortar stores has already started to recover. Recent data on people’s movements, gathered anonymously from mobile devices, shows how in many countries, before omicron hit, travel to retail and recreation spaces was back up to pre-pandemic levels, and is already starting to rebound after omicron.

The rise in online sales has also not been as dramatic or sustained as many predicted. In the UK, online sales made up 20 percent of total retail sales before the pandemic. By February 2021 this had risen to 36 percent, before declining steadily to 25 percent in February 2022.

 

Travel

One habit that might take longer to recover is our pre-pandemic love of international travel. It has taken a hit around the world, and the sector is still struggling. The UN’s International Civil Aviation Organization projects that international travel in 2022 will still be down by nearly a half compared to 2019.

One British survey conducted last September found that while 80 percent of people were planning on holidaying in the UK in the next year, only around 40 percent were considering going abroad. In comparison, in the 12 months up to July 2019, 64 percent of Brits travelled abroad for a holiday according to one travel industry body.

People’s reluctance to travel has been largely down to concerns over the virus and confusion over travel rules. As worries decline and rules get lifted, we may see a “mini-boom” in holidaymaking.

 

Socialising

Early in the pandemic, some commentators – including the US chief medical adviser Dr Anthony Fauci – suggested we might never return to shaking hands. I, with my colleague Dr Kimberly Dienes, argued that it was vital these rituals make a comeback, as they have several social, psychological and even biological benefits.

Are social-distancing habits, including meeting fewer people and having less physical contact with those we do, here to stay? For most people, no. Data shows only one-third of people in the UK are still socially distancing regularly, the lowest proportion since the pandemic began.

 

No new normal

But truly, only time will tell how much the pandemic will have changed our habits. However, bolder predictions – that the pandemic was going to completely and irrevocably change our ways of working, shopping, travelling and socialising – now seem premature and exaggerated. The pandemic has taught us we can work, learn, shop and socialise in different ways, but the question now is whether we still want to.

[perfectpullquote align=”right” bordertop=”false” cite=”” link=”” color=”” class=”” size=””]The pandemic has taught us that we need to connect with others[/perfectpullquote]

Humans have basic needs, such as autonomy, feeling related to others, and feeling effective and competent in what we do. Part of the challenge with home working, for example, is that it simultaneously fulfils one need by giving us greater autonomy but takes away another by making us less connected. Expanding adequately supported, equality-focused, hybrid and flexible working arrangements is perhaps a promising way to meet both needs.

Some people will have acquired a sense of competence, or at least familiarity, with the new ways of doing things during the pandemic and so may wish to keep doing them. In some areas – travelling overseas, for example – it may take longer for our competence, and confidence, in old habits to return. However, many seem to be quite quickly returning to old ways and re-learning how to feel competent at doing things that they did before.

The extent to which we’ll go back to our old ways may also depend on our personality traits, which have been shown to shape our compliance with new behaviour. For example, those more open to new experiences by nature, or more extroverted, may be more eager to travel internationally or socialise in larger groups.

Finally, the pandemic may have served as a reminder of how much we appreciate everyday interactions with others, in shops, restaurants and so on. People may be keen to return to familiar ways that revive this – for example, picking something up in a store on the way home from work. Above all, the pandemic has taught us that we need to connect with others and that there are limits as to how much online communication can replace real, face-to-face interactions.

This article is republished from The Conversation under a Creative Commons license. Read the original article.