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Businesses could be losing out because their offices are poorly designed and uninspiring

Businesses could be losing out because their offices are poorly designed and uninspiring

UK businesses could be losing millions of pounds because their offices are ‘poorly designed and uninspiring’, according to a new study. The research of 2,000 office workers claims around three quarters believe their office environment has made them less productive and less effective at work. While a third have been left with no alternative but to take time off from work because their surroundings have directly affected their physical or mental wellbeing. Stale air and lack of airflow is the biggest concern for workers, followed by noisy co-workers and overly hot conditions.

Commissioned by office design firm Oktra, the survey also claims that 34 per cent dread going to work purely because of their office environment. The research also claims 34 per cent of workers would be less likely to take sick days if they worked in a ‘favourable’ office environment. And a third would be willing to stay at a company for longer if they worked in an appealing setting.

Seventy-nine per cent think their employer should do more to improve their surroundings at work. And over half have complained to a senior member of staff about their surroundings because they have affected their physical or mental wellbeing. While 49 per cent have let their concerns be known because their productivity has been impacted.

However the office environment appears to have a greater impact on millennials’ productiveness at work than those from the baby boomer generation. Eight in ten 18-34 year olds revealed their surroundings have made them less productive compared to 65 per cent of those aged 55 plus. While 43 per cent of millennials would be more open to staying with a company for longer if the office environment was appealing, compared to around a quarter of baby boomers.

Seventy-five per cent of 18-34 year olds believe their working environment has negatively impacted their physical and mental wellbeing, while 63 per cent of workers aged 55 plus feel the same way. And almost a fifth of those 34 and under have left a job as a direct result of their office environment – in contrast 10 per cent of those 55 plus have moved on because of their workspace.

Biggest concerns about the office
1. Lack of air ventilation or flow – air feels stale, little circulation
2. Noise made by co-workers – chatter etc
3. Temperature – not being too hot
4. Lack of daylight
5. Temperature – not being too cold
6. Not having a clean office
7. Not having privacy
8. Lack of a nice view
9. Not having a comfortable workstation/desk
10. Lack of space/room – being too cramped
11. Comfort control – not being able to easily adjust the temperature in your office
12. Too much air ventilation or flow – makes you feel chilly/uncomfortable
13. Not having a comfortable desk chair
14. Lack of outside spaces – somewhere to go for your dinner break for instance
15. Dull surroundings in the office
16. Not enough connection with nature e.g. can’t see greenery outside, lack of plants in the office, no green spaces nearby
17. Breeze that makes you feel chilly/uncomfortable
18. Lack of facilities inside the office (no kitchen, meeting rooms, cycle storage, shower facilities, places to store food etc.)
19. Office being too dark
20. Flexibility of your workstation – desks/chairs/screens that can’t be easily adjusted for comfort

World Mental Health Day is a day to recognise our duty of care

World Mental Health Day is a day to recognise our duty of care

The five-year period since August 2012 has seen a 40 percent rise in mental health issues contributing to absenteeism in the workplace. Our data reveals this from examining more than 13 million days of absence across some 180,000 employees. With an estimated 31 million people working in the UK, this percentage rise is the equivalent of 4.34 million Days Lost Per Employee (DLPE) – or more precisely, an additional 1.25 million more days lost due to mental health in 2017 than 2012. And, in June to August this year, it was the most common reason for absenteeism in the UK.

This tells us two things that you don’t need to be a statistician to deduct. That there has been a steep increase in mental health absenteeism in recent years and that the summer months adds additional stress upon individuals. And this is at a time when we’d hope to be rewarded with some R&R time.

Holidays, and children being home from school, have a clear impact here, and these stresses can more often than not be carried over in to the workplace. But, with children back at school and the holiday season now over, we predict that absenteeism due to mental health issues will drop over the next three months and should account for 0.13 DLPE in November compared with 0.14 in August.

This is all very well but there’s no point in delivering this data if it’s not used in a positive way. We encourage employers to take a look at these trends and recognise who could be affected and where this may impact their business. And in doing so, implement policies accordingly to support those that are living with, or could be susceptible to, mental health issues.

Organisations should ensure their stress management policies are up-to-date, that staff are encouraged and comfortable raising stress related anxieties and concerns and line managers have sufficient training. By doing so, employers will see the benefit to their workforce in both health and productivity while making significant healthcare cost savings, too. There is a raft of information out there to help with this and HR and OH professionals are skilled at recognising signs and trends and helping those that require assistance. Every year World Mental Health Day recognises this awful illness and it deserves close attention. Because as corporate entities we don’t just have a commitment to the bottom line, we have a very serious obligation and duty of care to the wellbeing of our employees.

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David Hope is CEO of FirstCare

Seven workplace stories you should read this week

Seven workplace stories you should read this week

Poland has a rapidly ageing population but has just cut its state retirement age

Why IBM is bucking the trend and demanding its workers return to the office

US cities are offering all sorts of incentives for Amazon to move there

India is looking to create ten billion sq. ft. of green smart cities

WeWork’s $20 billion punt on the future of work

Does colour really affect the way we think and behave?

The silent killer of productivity and wellbeing is lack of civility

Rising numbers of employees face demotion, disciplinary action or dismissal for disclosing mental health issues

Rising numbers of employees face demotion, disciplinary action or dismissal for disclosing mental health issues

Most UK employees have experienced mental health issues because of work yet over a million people face negative consequences after disclosing, according to a new report, Mental Health at Work published by the charity Business in the Community in advance of World Mental Health Day.  YouGov surveyed over 3,000 people in work across the UK for the study and found that three in five (60 percent) employees have experienced mental health issues in the past year because of work. Yet despite 53 percent of people feeling comfortable talking about mental health at work, a significant percentage of employees risk serious repercussions for disclosing a mental health issue. 15 percent of employees face dismissal, disciplinary action or demotion after disclosing a mental health issue at work (almost twice the number identified in similar research undertaken in 2016). Scaled up to the general working population, this could mean as many as 1.2 million people negatively affected for disclosing mental health problems.

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Top UK workplaces honoured at BCO national awards ceremony

Top UK workplaces honoured at BCO national awards ceremony

London workplaces dominated at this year’s annual British Council for Offices National Awards dinner last night as a record six awards went to offices in the capital. London’s Sky Central was awarded the Best of the Best workplace at the British Council for Offices’ (BCO) annual National Awards in London last night. The office was also recognised as the Best Corporate Workplace in the UK, joining a list of six other award winners recognised for excellence in office space. Sky Central was praised by judges for bringing 3,500 of Sky’s workforce under one roof at their landscaped campus near Heathrow, West London. The judges were impressed by the building’s eighteen 200-person workspace neighbourhoods, arranged around six cores that resurrect ‘Büro Landschaft’ inspired planning rules. Judges also commended the vast array of services and amenities on offer, including six restaurants and cafes, a 200-seat state of the art cinema, 200-person event space and a technology ‘lounge’. We know all about Sky Central and a full write up from Sky’s then Workplace Director Neil Usher can be seen here.

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How smart workplaces increase performance and attractiveness 0

The workplace can and should be used as a strategic tool to support work and cooperation, to shape the experience of the brand and to produce competitive advantage for the organization. Even when not used as a strategic tool the workplace still affects all these parts and there is always a risk that the workplace has instead a negative impact if we are not aware of the relationship and really use workplace as a strategic tool to affect attractiveness, productivity, efficiency and sustainability. The workplace makes a great difference and it is becoming an important differentiator between successful and less successful organizations. I also strongly believe that the workplace management area is a key for us in the FM industry to bring FM to a higher level, to shift from cost focus to more value focus, and this is something we need to do together within the FM industry and we really should take the driver’s seat. But, let’s start from the beginning.

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Lack of cultural inclusiveness means staff reluctant to share personal issues at work

Lack of cultural inclusiveness means staff reluctant to share personal issues at work

Lack of inclusiveness means staff reluctant to share personal issues with employersUK workers are still uncomfortable about having honest conversations at work, with nearly two thirds (61 percent) feel they keep an aspect of their lives hidden in the workplace. The research from Inclusive Employers found family difficulties (46 percent) was the most likely hidden issue at work, followed by mental health (31 percent). One in five also admitted they would hide their sexual orientation while at work. It also found a generational divide, with 67 percent of employees aged between 18 -24 years old keeping something secret compared to 55 percent of those over aged 55 years or over.  The data, released to mark National Inclusion Week 2017, found this lack of openness can have negative impacts on workers and employers, with over a quarter of workers (26 percent) admitting they would feel less connected to their workplace if they hid an aspect of themselves and 18 percent saying their performance would suffer.

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Half of workers claim they are more productive while listening to music, Come on Eileen is their unlikely song of choice

Dexys Midnight Runners has shaken off Taylor Swift and Justin Bieber to top the list of songs most likely to make Brits ‘work faster’, a new study claims. With 20 percent of the nation saying that they listen to music at work every day, the study from Trade Direct Insurance set out to discover what effect this is having on the work environment and the level of work employees can complete during working hours. The study’s findings claim that over half (53 percent) of the 1,007 British workers who took part think they are more productive when listening to music at work.

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The government announces a major new office for public servants in the West Midlands

The government announces a major new office for public servants in the West Midlands

Thousands of public servants in the West Midlands will move to a new building in central Birmingham, as the government continues its drive to modernise its office estate. HMRC working with the Cabinet Office has signed a 25 year lease to take 238,988 sq ft at 3 Arena Central, which is a new office development in the centre of Birmingham. The building will see around 3,600 public servants from several government departments move there from 2020, including from HMRC and Department for Work and Pensions (DWP). The hub will be the base for one of HMRC’s regional centres. DWP plans to move staff into the hub from existing offices in the city. The move is part of the Government Hubs Programme, which will reduce the number of isolated and under-used offices that the government has by co-locating departments in shared buildings across the UK. Departments moving to hubs will need less space as they adopt smart working principles, which will reduce their operating costs. Providing modern, flexible office space will further deliver value for money by improving staff wellbeing and productivity

Millions of older workers fear poor health will shorten their working lives

Even though the age of the working population in the UM continues to rise, more than half of over fifties people have concerns around work and its impact on their health as they age, with women (61 percent) particularly worried about this. According to the study from Aviva, 13 percent intend never to stop work completely although only 14 percent of older workers say their workplace culture is positive towards them. According to Aviva’s latest Real Retirement study, 55 percent admit to fearing that work will become detrimental to their health or they might not be well enough to keep working, including 13 percent who say this is already an issue for them. Fewer than one in five (17 percent) over-50s workers say they have access to wellbeing advice and initiatives in the workplace which could help prevent health issues from impacting their careers.

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One in three line managers admit they would struggle to detect mental health issues

One in three line managers admit they would struggle to detect mental health issues

Over a third of line managers would struggle to detect mental health issuesA third of line managers have admitted they would struggle to identify mental health issues and a similar percentage wouldn’t know what to do if a team member had a mental health problem. This is according to new data from Bupa which argues that while mental health and wellbeing support in the workplace has significantly improved in recent years, and employer support is gaining attention with two in five managers being trained; line managers would still benefit from support and advice to identify mental health issues within their teams. These findings come at a time when NHS figures identify that almost a third of fit notes issued by GPs are for mental health problems – making it the most common reason for people to be signed off from work. Recognition of the role employer support plays in helping colleagues with mental health conditions is clear as two in five (41 percent) line managers have already received related training from their employer.  And conversations around mental health at work are being reframed as more than a third (35 percent) of employees feel more comfortable talking to their manager about their mental health than before.

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Third of sick notes are given out for mental health issues, claims NHS study

Third of sick notes are given out for mental health issues, claims NHS study

One in three signed off cases of absenteeism in the UK is related to mental health problems, with more than five million Britons being signed off work for conditions including anxiety, according to an NHS study of fit notes issued by GPs over a 28 month period. The number of workers signed off sick or put on restricted duties because of stress and anxiety rose by 14 per cent in the most recent year according to the report. Mental health and behavioural conditions were the most common reason to be off work, making up 31 per cent of cases, followed by musculoskeletal conditions. The NHS Digital report, running to March 2017, said in 2016-17 there were 573,000 cases of people off sick with anxiety and stress-related conditions, compared with 503,000 cases the previous year.

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