Search Results for: office environment

July 10, 2015

UK property industry ‘lags-behind’ customer service revolution says BCO

by Sara Bean • Facilities management, News, Property

Only 1 in 5 office occupiers rate their property management service as ‘good’ or ‘excellent’, according to new research by the British Council for Offices (BCO). While two thirds of occupiers are happy with the quality of their office and three quarters perceive the quality of office space to have improved over the past 10 years, less than one in three occupiers feel the industry understands their business needs. This clear gap between customer expectation and customer experience has led the BCO to call on the industry to develop a better understanding of what a well-performing building looks like from an occupier perspective. The BCO has developed a new definition of building performance, which sets out to frame a more sophisticated approach for property owners and managers to engage with occupiers, focusing upon value and quality creation, rather than simply cost reduction.

July 3, 2015

One in five Americans would change jobs for better work-life balance

by Sara Bean • Flexible working, News, Wellbeing, Workplace

More than half of US and Canadian employees report feeling overworked and burnt out (53 percent), yet the overwhelming majority (86 percent) say they are still happy at work. According to the inaugural Staples Advantage Workplace Index employees are working longer days, with about a quarter of them regularly working after the standard workday is done. A key motivator is to advance in the organization, with nearly two-thirds of respondents seeing themselves as managers in the next five years. Though employees are largely conditioned to working longer hours, about one in five do expect to change jobs in the next twelve months. Steps employers can take to improve happiness levels include; adding more office perks, improving office technology and providing a better office design. Alongside this, with employees working longer days and on weekends, the biggest request is for employers to provide more flexibility. More →

July 2, 2015

Over half of workers feel required to work on holiday, and it’s becoming the norm

by Sara Bean • Flexible working, News, Technology, Wellbeing, Workplace

Mobile technology is acknowledged as a boon to flexible working, but can very easily spill into an unhealthy work/life balance. This is most in evidence around summer holiday time, as illustrated by the latest poll on the subject by the Institute of Leadership & Management (ILM). It surveyed more than 1,000 UK workers and managers to find that more than half of workers (61%) feel obligated to work while on leave. The ILM suggests this is the negative side effect of modern technology, as people are contactable anytime and anywhere. 64 percent read and send emails during their time off, 28 percent take business phone calls and 8 percent go into the office. Meanwhile, only 28 percent of those surveyed reported that they had had arguments with friends and family about their working on holiday, down from 37 percent two years ago, which seems to indicate that it is fast becoming the norm to be constantly switched on.

July 1, 2015

Three ways in which the business case for green building design is moving on

by Dan Callegari • Architecture, Comment, Environment, Facilities management, Workplace design

The case for sustainable building design used to be based on two straightforward principles. The first was that buildings had to offer up some sustainable features to comply with the ethical standards of their occupiers. The second was that there was some financial benefit. Often these principles went hand in hand, especially when it came to issues such as energy efficiency. They remain the foundations of the idea of green building design and are applicable across a range of building accreditations such as BREEAM as well as standards relating to specific products and policies. Over the past couple of years, however, we have become increasingly aware of other drivers that might make us all re-evaluate how we approach sustainability. These drivers are based on a more sophisticated understanding of green building design and the benefits for all of those involved.

July 1, 2015

Takeup of flexible working remains sluggish in UK SMEs claims Microsoft study

by Mark Eltringham • Flexible working, News, Technology

It’s now one year since the UK Government extended the right to request flexible working to nearly all UK permanent employees. Two new surveys have been published to coincide with the anniversary and gauge the effects of the legislation. Both surveys, from EY and Microsoft UK, paint somewhat mixed pictures, with uptake considerably slower than might have been expected. The study by Microsoft, one of the UK’s great champions of flexible working, found that just 22 percent of workers in SMEs have requested flexible working as a direct result of the new legislation. The report also found that over half (55 percent) of British office workers are still required to work from the office during set working hours. A similar proportion (44 percent) claim it is not possible for them to work remotely under any circumstances.

June 25, 2015

Long distance commuting, agile working and dinosaur extinction in the UAE

by Douglas Langmead • Cities, Comment, Flexible working, Property

In Dubai, there are no suburban dinosaurs; those large-scale, single purpose office buildings that ignore the agile realities of modern working life. In the western world, these giants evolved on business parks, driven by the perceived benefits of having office workers agglomerated in order to achieve efficiency of communication and dissemination. The business practices and technologies that underpinned these buildings have evolved and improved and many are in the process of being re-purposed. Things happen on a grander scale in the Middle East where the mantra is “if the land-use doesn’t fit the land, make more land.” Here, the patterns of work and place have evolved differently from the west, and at a much faster pace with creeping tides of development spreading rapidly out from the small centres of traditional trade and commerce to vast tracts of new development.

June 24, 2015

CTBUH announces winners of best tall buildings awards for 2015

by Mark Eltringham • Architecture, Case studies, Cities, News, Property

The Council on Tall Buildings and Urban Habitat has announced the winners of the Best Tall Building Awards for 2015. The winners were selected from a pool of 123 entries based on an evaluation by a panel of industry experts. The organisers claim that not only do the winners exemplify best practice they also advocate ‘improvements in every aspect of performance, including those that have the greatest positive effect on the people who use these buildings and the cities they inhabit’. Many of this year’s winners demonstrate a commitment to sustainability, especially those that make use of greenery to enhance the looks and environmental credentials of the building. The organisers also note that buildings are better integrated into their surroundings which ‘has been a long-needed requirement’. The Best Tall Buildings have been named from 33 countries in four competing regions.

June 24, 2015

Second largest deal after BBC’s MediaCity confirmed for Salford Quays

by Sara Bean • Facilities management, News, Property

The second largest deal since the BBC announced its relocation to MediaCity in 2007 has been confirmed at Salford Quays. A total of 160,000 sq ft of space at the Soapworks scheme is being let to TalkTalk and the Home Office. TalkTalk has agreed to take 106,000 sq ft on a 15-year lease, following the decision by the broadband provider, which originally took 20,000 sq ft at the Soapworks on a ten-year lease in October 2014 for its meeting and training facility, to consolidate its entire North West presence into Salford Quays. The former Colgate factory has also been chosen by the Home Office, which is taking 54,000 sq ft on a ten-year lease. The government department will relocate its operations from premises across Greater Manchester including Manchester Airport to sit under one roof, with the move due to take place in June 2016.

June 23, 2015

A gallery of the workplace winners of this year’s RIBA Awards

by Mark Eltringham • Architecture, News, Workplace design

The full list of regional winners of the Royal Institute of British Architects (RIBA) Awards for 2015 has been finalised. The list of 37 winners will now go on to compete for the Stirling Prize in October. This year’s list is dominated by London projects, as is often the case, but also by homes whereas last year they were dominated by large scale projects, especially The Shard. We’ve rounded up a gallery of the major workplace projects in the list for England and Wales with some notes extracted from RIBA’s own commentaries (so don’t blame us). Each entry is hyperlinked for you to discover more about the project. Unfortunately, the regional winners for Scotland and Northern Ireland are not well served by their respective websites, which is a particular shame given the success Scotland in particular has in terms of the number and apparent quality of its winning projects.

June 21, 2015

The latest issue of Insight Weekly is available to view online

by Sara Bean • Facilities management, Flexible working, Furniture, Newsletter, Wellbeing, Workplace design

In this week’s issue; Dan Callegari argues the importance of creating a working environment that is inherently flexible enough to meet the needs of everybody; and Mark Eltringham lists the award winning products from the recent Neocon workplace design convention in Chicago. A new US report finds Generation Y isn’t as tech savvy as it’s made out to be; Regus research discovers many workers are afraid that working from home will mean they grow lonely, overweight and stale; and muscular skeletal problems and mental ill health remain the main causes of workplace absence. In London, a new kind of workplace is unveiled as part of the London Festival of Architecture; an office built around a tree. Subscribe for free quarterly issues of Work&Place and for weekly news via the subscription form in the right hand sidebar, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

June 18, 2015

Facilities managers must focus more on people and less on buildings

by Mark Eltringham • Facilities management, News, Workplace design

A report from facilities management company Mitie claims that the design and management of too many workplaces are hampering the productivity of employees. Based on a survey of nearly 2,500 service sector staff carried out by Quora Consulting, the report comes to the perhaps unsurprising conclusion that facilities managers should prioritise people over buildings. The study found that younger workers are especially critical of their surroundings and working cultures. Two thirds of 20-29 year olds claim that their offices are not designed to optimise productivity. Finance and legal workers also feel let down by their workplaces with almost half claiming their workplaces do not optimise their productivity. These sectors were also emotionally disengaged with fewer than 35 percent identifying themselves as ‘emotionally attached’ to their workplaces.

June 16, 2015

Staff want flexible working but worry about growing fat, stale and lonely

by Mark Eltringham • Flexible working, News, Workplace

A new report from Regus, based on a study of 44,000 workers worldwide claims that while many people see flexible working as an important factor in their career choices, they also remain worried about what working from home will mean for their happiness, health, family lives and job prospects. The report claims that many workers are afraid that working from home will mean they grow lonely, overweight and stale. According to the report, home workers still long for a chance to mix with other professionals and so opt to pop out of the house regularly for a change of scenery and to reconnect with the real world. More →