Search Results for: employee experience

May 31, 2019

Previous work experience poor predictor of future performance

One of the most commonly used and longstanding recruitment practices should be reconsidered according to new research from academics at Florida State University. Screening job applicants based on their prior work experience is often a mistake for employers because there appears to be little or no correlation between previous experience and future performance, according to a paper from Chad Van Iddekinge, FSU’s Bank of America Professor of Management and an expert on human resources management. More →

April 1, 2019

A chance to have a say on your experience of open plan office design

by Mark Eltringham • News, Wellbeing, Workplace design

The debate on open plan versus enclosed offices rages on, but it’s not binary, it’s not black or white, it’s not a dichotomy. Furthermore, office occupants appear to have different preferences from the wide range of workplace design solutions that are available. To inform workplace design, we need to understand what drives these individual preferences. Is it factors such as personality, personalisation, flexibility, sense of belonging and familiarity that affect where people prefer to work?

March 12, 2019

Insight promotion: creating a frictionless (not flawed) workplace experience

by Freddie Steele • Company news, Insight promotion, Workplace design

To mark the launch of Workplace House, a multi-brand co-creation space in the heart of Clerkenwell, a consortium of participating brands hosted an event to explore the factors that contribute towards a good (and not so good) workplace experience.

March 5, 2019

Employees want good tech and flexibility but stick with their own fixed desk

by Sara Bean • AI, Facilities management, Flexible working, News, Technology, Workplace

Almost two-thirds of those staff (60 percent) say inadequate technology is the biggest productivity blocker at work and by failing to do its job properly it is making life difficult for employees. This frustration trumps unnecessary bureaucracy, inefficient processes and annoying colleagues – other factors that stop employees from being productive, claims research from Cloudbooking. The research suggests that the digital piece of the employee experience puzzle is more prominent and important than expected – it is in fact the single most important factor with 90 percent of UK office workers who said efficient technology is important to their overall experience. Currently fewer than one in ten UK employees are “extremely satisfied” with their workplace experience, indicating there is significant room for employers to improve it by delivering better technological resources. However, despite wanting to embrace more flexible working, staff still prefer their own fixed desk.

February 27, 2019

Digitisation and culture of uncertainty lead employees to seek stability

by Sara Bean • AI, Technology, Workplace

Job security is the top reason employees in the UK joined their company, and also the main reason they stay, according to Mercer’s 2019 Global Talent Trends study. With close to one in three employees being concerned that AI and automation will replace their job, senior managers are also worried about the effects of digitisation, with nearly three-quarters (71 percent) of executives in the UK predicting t significant disruption in the next three years, compared to 23 percent in 2018. Mercer’s global findings reveal a similar story finding that as executives focus on making their organisations “future-fit”, significant human capital risks – including the ability to close the skills gap and overcome employee change fatigue – can impede transformation progress. Addressing these concerns is paramount, given that less than one in three executives rate their company’s ability to mitigate the effect on employees as very effective.

February 8, 2019

Post digital era offers the chance to create personalised experiences at work

by Neil Franklin • AI, News, Technology

The enterprise is entering a new “post-digital” era, where success will be based on an organisation’s ability to master a set of new technologies that can deliver personalised realities and experiences for customers, employees and business partners, according to the Accenture Technology Vision 2019 annual report that sets out to predict the key technology trends that will redefine businesses over the next three years. More →

February 7, 2019

Employees think Internet of Things will be most important workplace technology trend

by Mark Eltringham • Flexible working, News, Technology

A team from Savills’ flexible office platform Workthere has predicted the top five tech trends we’re likely to see arriving into offices across the UK in 2019. Supporting the research, Workthere also completed a survey of 2,000 office workers to find out their views on the future of workplace technology as defined by the original study. The poll suggests that employees think that the Internet of Things will have the biggest impact on their day to day working lives followed by voice activated technologies and wireless charging.

February 7, 2019

Employee use of apps at work puts their organisation at risk of cyber-attack

by Sara Bean • Facilities management, News, Technology, Workplace

Workers continued use of unapproved apps in the office, including Instagram, Facebook Messenger and Snapchat, to communicate with colleagues as well as friends and family is putting their organisations at risk of cyber-attack, new research suggests. Four in ten employees (41 percent) admit to using Instagram for more than two hours each day, despite the app being banned in almost half of UK organisations. The majority of employees are well aware that certain apps are not approved for workplace use, but this hasn’t stopped them breaking the rules.

February 1, 2019

Employees call for more user-friendly workplace technology

by Neil Franklin • News, Technology

A new report claims that because workplace technology is perceived as less intuitive and intelligent than consumer technology lags behind. The survey commissioned by The Workforce Institute at Kronos Incorporated conducted with UK-based Coleman Parkes Research, asked more than 2,800 hourly and salaried employees across a variety of industries in Australia, Canada, France, Germany, Mexico, New Zealand, the UK and US to explore the impact existing and emerging technologies have on the employee experience.

December 3, 2018

The biggest challenge facing HR managers in 2019 will be employee engagement

by Neil Franklin • News, Workplace

An annual study commissioned by Cascade HR has revealed the topics most likely to keep Human Resources professionals awake at night in 2019. The 2019 HR Landscape Report report claims that employee engagement has topped the list for the second year running, with 40 percent of the 423 respondents believing it will be their biggest challenge over the next 12 months. Recruitment and retention were a close second and third (37 percent and 36 percent respectively), followed by absence management (29 percent) and wellbeing (22 percent). It appears similar themes have posed the biggest headaches as 2018 has unfolded too. When asked to reflect on their toughest encounters from the last year, HR directors, managers and executives ranked recruitment as the clear front runner (45 percent), followed by absence management (36 percent), with retention and GDPR compliance in joint third place (35 percent).

November 15, 2018

Are you ready for the world of agile working we will experience in the 2020s?

by John Eary and Paul Allsopp • Comment, Facilities management, Workplace design

Some organisations believe they have ‘done’ Agile Working. They have increased the ratio of people to desks and achieved a saving in accommodation costs. They have provided flexible working arrangements across the organisation and have enabled their people to work at home for part of their working week. Staff surveys show employees are pleased with the opportunities and benefits this provides them. But organisations cannot afford to become comfortable or complacent, there are greater opportunities to grasp. As in any transformation initiative, Agile Working is more than a project it is a cultural journey involving continuing change to achieve continuous improvement. Agile Working is moving on.

November 1, 2018

Organisations at risk of falling behind due to a lack of AI strategy, training and experience

by Mark Eltringham • AI, News, Technology

UK organisations risk falling behind oversees competition due to a lack of Artificial Intelligence strategy, according to a new report (registration required) published by Microsoft UK and Goldsmiths, University of London. In the face of significant disruption, the research reveals that 41 per cent of business leaders believe their current business model will cease to exist within the next 5 years. Despite big questions over the longevity of their business models, more than half (51 per cent) of business leaders surveyed revealed they do not have a relevant strategy in place to address these challenges. More →