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It’s better for you to be busy + A new era for commercial property? + Changing behaviour by design

It’s better for you to be busy + A new era for commercial property? + Changing behaviour by design

by • Facilities management, Features, Property, Technology, Workplace design

In this week’s Newsletter; The commercial property sector heads off in a new direction; why busier people tend to look after themselves more; executives love Big Data but have no idea what to do with it; procrastination isn’t all bad – read why right now, don’t put it off; changing benhaviour by design isn’t as easy as some might think; a Shakespearean take on tech addiction; and how local innovation fuels global design trends.  You can also download our most recent briefings on key topics, produced in partnership with Boss Design and BW Workplace Experts; dowlnload the new issue of Work&Place; visit our  events page curated by Herman Miller, follow us on Twitter and join our LinkedIn Group to discuss these and other stories. And don’t forget to subscribe – the form is there on the left.

The horrors and harmonies of workplace hierarchy

The horrors and harmonies of workplace hierarchy

by • Comment, Technology, Workplace design

I am a child of the seventies, and one of my favourite shows when I was just a tyke was The Jeffersons. For those not familiar with The Jeffersons, it was about a black family in New York City who had, through ambition and entrepreneurship, ‘made it to the top’. George Jefferson, the patriarch, was a bolshie character. Hijinks usually ensued. But what stuck with me about that show was the catchy theme song, Movin’ On Up. The lyrics were ‘I’m movin’ on up, to the upper east side, to a deluxe apartment in the sky… I finally got a piece of the pie.’ Growing up in suburbia, this was probably the first time that I learned the idea of a penthouse, and the notion that the higher up the building, the more important you were. It wasn’t until I was about age eight that I realised the word wasn’t ‘high-archy’, but ‘hierarchy.’

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We need to take a scientific approach to the potential impact of AI

We need to take a scientific approach to the potential impact of AI

by • Comment, Technology

Should we be afraid of artificial intelligence? For me, this is a simple question with an even simpler, two letter answer: no. But not everyone agrees – many people, including the late physicist Stephen Hawking, have raised concerns that the rise of powerful AI systems could spell the end for humanity. Clearly, your view on whether AI will take over the world will depend on whether you think it can develop intelligent behaviour surpassing that of humans – something referred to as “super intelligence”.

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A changing world with inbuilt human obsolescence defines first day of CoreNet Global

A changing world with inbuilt human obsolescence defines first day of CoreNet Global

by • Facilities management, News, Property, Technology, Workplace design

The  forces that are changing the world, from AI and the current digital and technological transformation, to the short and long-term implications of Brexit, provided many of the key lessons during the first day of the CoreNet Global Summit in Madrid.

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British Property Federation announces plans to modernise commercial property sector

British Property Federation announces plans to modernise commercial property sector

by • News, Property, Technology

The British Property Federation (BPF) has launched a Technology and Innovation programme for the UK commercial property sector – to support the sector in its digital transformation – following the Government’s challenge to all sectors of the economy to improve productivity and deliver growth. The programme is launched with the publication of a new report produced by Future Cities Catapult, commissioned by the BPF, to understand the barriers to and opportunities for improving the productivity of the real estate sector through the application of technology.

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Around half of workers expect to have multiple careers throughout their working life

Around half of workers expect to have multiple careers throughout their working life

by • Flexible working, News, Workplace

Just under half of UK workers (46 percent) expect to have multiple careers throughout their working life, as opposed to one structured and lifelong career, according to a new report from employee benefits firm Unum and researcher The Future Laboratory. The Future Workforce (registration required) sets out to examine the motivations and priorities of UK workers, to understand how the nation’s workforce will change over the next decade. Insights were drawn from a survey of more than 3,000 UK workers, as well as from interviews with a range of industry experts and business leaders.

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Executives understand the importance of big data but have little idea what to do with it

Executives understand the importance of big data but have little idea what to do with it

by • News, Technology

When board members in big firms make critical decisions about their organisations, it is almost always behind closed doors. So exactly how and if senior leaders draw on big data factors in their decision-making is largely unexplained. Researchers from Brunel University studied top-level decisions by board managers at 19 organisations in manufacturing, finance, consultancy, IT and air travel. The study, published in the Journal of Business Research looked at how board managers think and act and the mental models and skills they use to weigh up big data. Directors, it suggests, recognise big data’s potential to improve their decision-making. But many admit feeling ill-equipped to do this, whether through their own technical skills or the new type of non-linear thinking needed. More →

It is not particularly easy to change human behaviour by design

It is not particularly easy to change human behaviour by design

by • Comment, Facilities management, Workplace, Workplace design

virgin media designMany of the techniques employed by modern illusionists rely on a thorough grounding in the research of psychologists. They’re not alone in standing on the shoulders of academics to bend people to their will. Many of our beliefs about the workings of our society and workplaces and their design are based on this sort of manipulation. It’s telling that the growth of consumerism in the 20th Century, especially after the War when we first began to move from a needs based economy to one fuelled by desire, was driven by the ideas of Sigmund Freud’s nephew. Edward Bernays became the ‘father of PR’ by popularising his uncle’s theories in the US then applying them to mould the subconscious desires of the American masses. He did this not just in the name of commerce but also in that of politics because he believed that society was becoming increasingly irrational, immoral and dangerous.

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Quarter of employees say they have experienced a data security breach

Quarter of employees say they have experienced a data security breach

by • News, Technology

New research by 247meeting claims to have uncovered worrying lapses in data security in the workplace, with senior management often being the biggest culprits. According to the report: a quarter of senior managers have experienced a stranger on a conference call; 26 percent of employees with access to customer data haven’t been trained on GDPR; over a third of employees don’t know where their security policy is saved; and almost half of employees admit to using technology tools to communicate at work without them being password protected

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When workplace strategy builds bridges between people and place

When workplace strategy builds bridges between people and place

by • Features, Technology, Workplace, Workplace design

The world of work is changing rapidly and profoundly in a way that we haven’t seen since the time of the industrial revolution. Yet even as we stand at a momentous, game-changing inflexion point, the 21st century workplace strategy sector is still dithering about whether to join in the revolution. They are like the industrial mill owners of 19th century England who adopted a ‘make do and mend’ approach to business and failed to invest in new technology only to be forced out of business by foreign competitors who had invested in radical new, state of the art technology.Today the technological game changer is digital technology rather than weaving technology, but the effect is the same. Unless the workplace strategy sector embraces change and builds bridges between the ‘people’ side of the business and the ‘place’ side with other workplace specialists, their industry will become as dead as a dodo.

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Generations divide on the role of Artificial Intelligence in the workplace

Generations divide on the role of Artificial Intelligence in the workplace

by • AI, News, Technology, Workplace

Clear generational divide exists on the role of AI in the workplace

We try to avoid generalisations when describing the multi-generational workforce, but there’s no denying that younger workers who’ve grown up with digital communications appear less comfortable communicating face to face or on the phone. This is why it comes as no surprise to find that new research by ABBYY claims millennials would prefer to use Artificial Intelligence (AI) to avoid speaking to colleagues and customers. While one in 10 millennials would hand over speaking to customers to robot colleagues, older generations are less keen, with only 4 percent of over-55s feeling the same.  More →

Digital Board could help Local Authorities deliver smart initiatives

Digital Board could help Local Authorities deliver smart initiatives

by • AI, Cities, News, Public Sector, Technology

Digital Board could help Local Authorities deliver Smart initiativesLocal authorities, which are on the front line of implementation when it comes to smart, place-based digital initiatives could be helped to deliver positive, sustainable citizen outcomes for their locality with the formation of a Digital Board – a new report claims. Launched at techUK’s Local Gov Transformation: Creating smart places event, What makes a ‘good’ Digital Board? draws upon the expertise of techUK industry members and public sector stakeholders to guide local authorities through building a stronger understanding of digital, data and technological solutions into decision-making levels by establishing and maintaining a good Digital Board. More →

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