Search Results for: communications

UK productivity growing at quickest rate for six years

UK productivity growing at quickest rate for six years

Productivity in Britain is rising at its fastest rate in six years. Output per hour worked rose by 0.9 per cent between July and September of 2017, according to the latest quarterly report from the Office for National Statistics (ONS). This was the biggest increase since 2011, when productivity grew by 1 per cent. The UK has a persistent problem with its productivity. Excluding the UK, G7 GDP per hour worked is 18 per cent higher than in Britain, with productivity in the United States 30 per cent higher, France 31 per cent and Germany 36 per cent. High productivity is considered the key to economic prosperity because it allows companies to produce more goods or services with fewer workers or hours worked. This in turn lets companies pay higher wages without having to raise prices. Many theories have been developed to explain the UK’s chronic low productivity, which are summarised by the Financial Times here (subscription or registration needed).

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Just five coworkers are the source of all workplace irritations for most people at work, claims study

Just five coworkers are the source of all workplace irritations for most people at work, claims study

A survey of 2,000 US workers carried out by researchers at Olivet Nazarene University in Illinois claims that while everybody get irritated at work at times, for most people the source of those irritations is just a handful of their colleagues. Only 2 percent of respondents claim to find 10 or more of their coworkers irritating.  The healthcare and insurance industries have the highest number of annoying coworkers and 40 percent of the respondents who work in fashion/art and retail claim to be the most annoyed on a regular basis. 48 percent of respondents claim general loudness and complaining, followed by 31 percent who said gossiping and bullying behaviour was most annoying about their colleagues. Respondents in communications and journalism have the most gossipy workplaces, and because those industries are people-centric, discussing others’ business becomes a workplace side effect.

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Businesses exploring potential of AI to improve customer experience and the bottom line

Businesses exploring potential of AI to improve customer experience and the bottom line

Despite the growing interest in the potential of artificial intelligence, there is a sense of confusion amongst business leaders about how it is being used and how to take advantage of its potential. Independent research from SAS claims that while nearly two-thirds (65 percent) of business leaders are convinced AI can generate value for their business, nearly half (46 percent) are being held back by concerns around AI still being in its infancy. Nearly a third (30 percent) of companies are not sure if they are ready for the technology, citing concerns over a lack of required skills (66 percent), ROI (55 percent) and fears over stories of AI malfunctioning (38 percent). Many also expressed reservations over the cost of solutions (39 percent) and lack of trust in the technology (36 percent), reinforcing fears that AI would not deliver sufficient ROI.

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The contribution of personality to the performance of agile workers

The contribution of personality to the performance of agile workers

The introduction of agile working into organisations has typically focussed on the workstyles of different job roles, but has tended to treat the jobholders within these groups in the same way. The successful introduction of new ways of working clearly relies on the willingness of the people occupying the job roles to embrace new ways of working; yet there has been little investigation of the needs of agile workers with different personality types beyond looking at the needs of extroverts and introverts. These studies have tended to focus on the workplace; for example, the Cushman Wakefield Workplace Programme briefing paper examines how organisations can accommodate the needs of extroverts and introverts working together in the workplace. However, using OCEAN personality profiles, Nigel Oseland found that different personality types have different preferences, which in turn are likely to affect their performance at work.

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Cities in developed world are less confident in their digital ecosystems

Cities in developed world are less confident in their digital ecosystems

According to a new study from The Economist Intelligence Unit (EIU), business leaders in 45 cities around the world are relatively confident that they can find the support they need for their digital transformation efforts. Many city environments come up short, however, particularly in the supply of digital talent. The study claims that firms in Bangalore, San Francisco and Mumbai display the greatest degree of confidence while executives in developed world cities are some of the least confident, including those in Berlin, Tokyo and Yokohama. The study also claims that half of businesses (48 percent) have considered relocating operations to a city with a more favourable environment.

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Growing need for a flexible workplace creates fresh challenges for employers

Growing need for a flexible workplace creates fresh challenges for employers

Many businesses are misaligned with their people, with nearly half of employees not understanding their company’s strategic objectives, according to new research published by The Ludic Group, which claims that the changing nature of workforces and the growing need for a flexible workplace are creating fresh challenges for communication, collaboration and engagement. The research suggests that the impact of technology is causing digital chaos, with businesses struggling to get the communications balance right. With the number of channels and tools increasing almost half of people (44 percent) want to hear more from employers. Perhaps surprisingly, one in five (20 percent) individuals said that their firm has not used any tools or techniques to communicate with them. This lack of communication results in people being disconnected from the business strategy, with only half of individuals (50 percent) reported fully aligned with their company’s objectives and 44 percent not knowing or understanding what these are. Alongside this, people increasingly want to design their own working experience and expect more flexibility from their employers.

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Wellbeing named as top priority for 2018 by human resources managers

Wellbeing named as top priority for 2018 by human resources managers

A vox pop poll carried out by  employee engagement firm Reward Gateway at a recent conference claims that wellbeing, pay and benefits and recognition will be the top employee engagement priorities for HR professionals in 2018. The research, which polled 565 HR professionals at Employee Benefits Live 2017, echoes two studies undertaken by the same firm earlier this year. These studies found that companies are looking to invest in areas which UK employees have said are crucial to them, but don’t feel as though their employers are adequately providing: wellbeing and recognition. As the top agenda point, the importance of wellbeing in the workplace was echoed in a study conducted in September 2017, which claimed that 22 million British workers, or 7 in 10 employees (71 percent), have felt stress or financial strain in the last five years. Despite these numbers, the same research also claims that a third of respondents said that their company currently offers no wellbeing programmes.

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New research explores how the brain needs sleep to reorganise itself

New research explores how the brain needs sleep to reorganise itself

A new study from researchers in Berlin and Surrey offers insights into how sleep contributes to brain plasticity – the ability for our brain to change and reorganise itself – and could pave the way for new ways to help people with learning and memory disorders. The team of researchers at the Humboldt and Charité Universities in Berlin, led by Dr Julie Seibt from the University of Surrey, applied cutting edge techniques to record activity in a particular region of brain cells that is responsible for holding new information – the dendrites. The study, published in the open access journal Nature Communications, found that activity in dendrites increases when we sleep, and that this increase is linked to specific brain waves that are seen to be key to how we form memories.

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Majority of US office workers demand technology that allows them to work anywhere

Majority of US office workers demand technology that allows them to work anywhere

Majority of US office workers demand technology that allows them to work anywhereThe majority of North American office workers expect their employers to provide technology that allows them to work from wherever they choose and three quarter of employees (74 percent) would rather leave their job to work for an organisation that would allow them to work remotely more often, even if their salary stayed the same. This is because working remotely has moved from being a work perk to a necessity of 21st century living, claims a new study by Softchoice. Collaboration Unleashed: Empowering Individuals to Work Together from Anywhere, found that 85 percent of North American office workers expect their employers to provide technology that allows them to work from their desk, in a meeting room, at home, or the coffee shop down the street.

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Eight pathways launched to combat unethical practices in construction supply chains

A new eight stage action programme called APRES, has been released by the Building Research Establishment (BRE) to support the responsible and ethical sourcing of materials, products and people. This call to action has been created in partnership with Loughborough University and presents eight pathways to best practice to combat modern slavery and unethical practices in supply chains. The pathways aim to take organisations and individuals from the level of ‘Baseline’ to ‘Best in Class’ performance.

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ECHR rules that companies must tell employees of email checks

Companies must tell employees in advance if their work email accounts are being monitored without unduly infringing their privacy, the European Court of Human Rights said in a ruling that defining the scope of corporate email monitoring. In a judgement in the case of a man fired 10 years ago for using a work messaging account to communicate with his family, the judges found that Romanian courts failed to protect the man’s private correspondence on the account because his employer had not given him prior notice it was monitoring his communications.

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Companies overlooking cost of cyber risks as variety and number of breaches increase

Companies are overlooking cost of cyber risks as incidents of breaches riseCyber risk is becoming increasingly common while the types of breaches are becoming more diverse, claims a new white paper by the audit and accounting expert BDO. For instance, ransomware is now the fifth most common type of malware; with the cost of freeing up computer systems from ransomware tripling since 2016. Yet organisations are continuing to spend up to four times more on insuring other company assets (e.g. property, equipment etc.) than on cyber insurance, despite an increasingly widespread belief that their cyber assets are in fact up to 14 percent more valuable. The report also finds that as cyber incidents increase, they become more difficult – and therefore more expensive – to defend. In the new cyber insurance white paper, BDO’s global cybersecurity leadership group stresses the importance of businesses gaining an understanding of their unique risk profiles in order to ensure the right cyber insurance for their needs. Cyber insurance: managing the risk does include some of the positive trends around cyber security – for example, both the level of Board involvement and investments in cybersecurity have increased significantly in the last 2-3 years.

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