April 18, 2019

Vast majority of stress not caused by work but home life

by George Eltringham • News, Wellbeing, Workplace

Stress can be caused by numerous factors, but work often isn’t the main culprit, according to a report from The Health Insurance Group. The company runs regular forums for their staff to discuss their mental wellbeing, and life outside work consistently ranks as the biggest cause of stress. As businesses look to support the mental wellbeing of their staff, it’s important they recognise that support needs to extend to home life too – not just work. More →

April 12, 2019

Shining a light on remote work at Google, willing slaves to tech, why design matters and some other stuff

by Mark Eltringham • Features, Flexible working, Technology, Wellbeing, Workplace design

Away from you know what, one of the most talked about issues this week was the news that the smart devices we’re voluntarily incorporating into our homes are not just obeying us but acting as microphones on our lives. This is happening in the context of growing mistrust of the world’s tech giants, uncertainty about our relationship with technology and taps into a primal fear about control and surveillance. All of this is complicated by the fact that these systems of surveillance are not the telescreens of 1984 but the products of private sector firms who currently often exhibit ‘power without responsibility’, as Kipling once said about the media. More →

April 10, 2019

Insecure managers can cause huge damage to their organisations

by Marie Hillen • News, Wellbeing, Workplace

Insecure managers who worry that their performance could be undermined by competent subordinates can end up ostracising talented employees they feel are a threat to their own position. According to an paper published in The International Journal of Human Resource Management by Professor Kirk Chang of the University of Salford Business School and his research team, managers whose negativity towards staff they see as threats can go on to cause huge damage to their organisations. Professor Chang, an expert in human resource management, said: “While the competence of subordinates is considered desirable in the workplace, it may create challenges in managing people in organisations.”

April 10, 2019

Country walks and writing letters among twenty ways Brits are “embracing reality”

by George Eltringham • News, Wellbeing

A UK wide study commissioned by photographic tech company Popsa claims that as many as 66 percent of the nation feel frustrated with the online world, and are actively seeking more “authentic” experiences, with meeting people for coffee face to face (31 percent), going to the cinema with friends (23 percent) and listening to vinyl or CDs (17 percent) among the list of ways to embrace reality. More →

April 4, 2019

Workplace art can draw the distinction between branding and corporate identity ⁰

by Helen Owen • Comment, Workplace design

One of the many traps that lies in wait for unwary organisations is to confuse corporate identity with their brand. The visual aspects of an identity may reflect the firm’s personality and values, and a change may go in hand in hand with the development of a new strategic direction or culture, but a mismatch can be jarring if the stakeholder perception of the organisation does not marry up with its branding. More →

April 4, 2019

Seven in ten Brits claim online world affects their mental health

by George Eltringham • News

A new, nationwide study released today, has revealed over a quarter (28 percent) of Britons feel their phone or social media addiction is actively stopping them living life to the full, with as many as 83 percent saying they are desperate to spend more time in the real world, according to the report commissioned by the photographic tech company Popsa. More →

April 2, 2019

Gaslighting widespread in the UK workplace

by George Eltringham • News, Wellbeing, Workplace

More than half of people questioned in research by HR software and services provider MHR claim they have experienced what they consider to be gaslighting at work. The Twitter poll of 3,033 people aged between 18 and 54 found that 58 percent of respondents have experienced what they consider to be gaslighting during their working lives. Thirty percent of respondents said they hadn’t experienced gaslighting in the workplace, with 12 percent saying they didn’t know. More →

April 1, 2019

Against metrics: how measuring performance by numbers backfires

by Jerry Z Muller • Features, Workplace

More and more companies, government agencies, educational institutions and philanthropic organisations are today in the grip of a new phenomenon. I’ve termed it ‘metric fixation’. The key components of metric fixation are the belief that it is possible – and desirable – to replace professional judgment (acquired through personal experience and talent) with numerical indicators of comparative performance based upon standardised data (metrics); and that the best way to motivate people within these organisations is by attaching rewards and penalties to their measured performance. More →

March 29, 2019

Co-design is an old idea, but it belongs to the 21st Century like never before

by Jonathan Hindle • Comment, Workplace design

As with so many apparently new ideas that resonate in a contemporary context, co-design has a long history. Originally referred to as cooperative or participatory design, it was first applied in Scandinavia in the 1960s and 70s, especially as a way of engaging stakeholders in the public sector in the design and development of IT projects, healthcare and workplaces. Arguably, our modern understanding of the idea was first set out by C.K. Prahalad and Venkatram Ramaswamy in a 2000 Harvard Business Review article called Co-opting Customer Competence and a subsequent book by the authors on the subject. They argue that there is a growing trend for firms to actively seek the insight and competence of customers to offer them better solutions, tailored to their own needs. More →

March 29, 2019

Smartphone addiction is driven by need to connect, but means we make bad choices

by Mark Eltringham • News, Technology, Wellbeing

Two new studies published in the Journal Frontiers in Psychology explore our complex relationships with smartphones. The first study from Canadian researchers, concludes that our addiction to smartphones is a real phenomenon but one that is rooted in a primal desire to connect with other people, suggesting that smartphone addiction is best described as hyper-social, rather than anti-social. However, the second study led by academics in Brazil claims that a pronounced preoccupation with smartphones can lead to poorer decision making.

March 27, 2019

The pursuit of happiness, lumpy tech, space science and some other stuff

by Mark Eltringham • Features, Technology, Wellbeing, Workplace design

Underlying most of the stuff you read about the workplace is the quest for happiness. Indeed happiness has become something of a preoccupation for those pondering the issue at the apex of social and economic thinking, as epitomised by Gallup with its latest World Happiness report. As always, the Gallup report stumbles over definitions of happiness, often using the word interchangeably with wellbeing and stuffs it with other ideas without explaining how or even whether they contribute to happiness.

March 26, 2019

Four day working week would still allow people to complete their work

by George Eltringham • Flexible working, News

Ahead of daylight savings this weekend, The Workforce Institute at Kronos Incorporated has released part two of a global survey examining how employees across eight nations view their relationship with work and life, asking the simple question, “What would you do with more time?” These results from The Workforce Institute at Kronos and Future Workplace came from a survey of nearly 3,000 workers across the UK, Australia, Canada, France, Germany, India, Mexico and the US look at the rationale for a four day working week.