May 14, 2018
Artificial intelligence, robots and automation set to transform the office environment
In today’s highly digital landscape, tools like AI and machine learning were developed to significantly improve productivity in the workplace. But despite their existence, many companies still trail behind in terms of integrating AI in their office environments. In fact, an article on Workplace Insight previously noted that over a quarter of employers fail to provide staff with digital and flexible tools. Though it is predicted that the next couple of years will see businesses adapt to a human-and-machine environment, organisations still have a lot of catching up to do in terms of digital basics.
UK office workers spend an alarmingly limited amount of time outdoors each day, claims new research from Ambius, which found that almost 40 percent spend a maximum of just 15 minutes outside, excluding their commute to work, and an additional 22 percent spend a maximum of 30 minutes outside. This is even less than prisoners, who require ‘at least one hour of suitable exercise in the open air daily’, according to UN guidelines. On average, the British workers surveyed spend more time per day at their desk or workstation (6.8 hours) than they do in bed (6.4 hours), relaxing at home (3.5 hours) or outdoors (37 mins). A lack of fresh air (57 percent), insufficient natural light (49 percent), and an absence of indoor plants (36 percent) were the biggest source of frustration for employees. Introducing indoor plants (49 percent), nicer artwork (50 percent), and a more interesting colour scheme (54 percent), topped the list of employees’ requests to improve their workplace.
Companies will need more, not less people, in the near-term to meet the demand stimulated by automation, claims a new report from ManpowerGroup. The report – Robots Need Not Apply: Human Solutions in the Skills, found that 91 percent of employers in the US will maintain or increase headcount in the next two to three years as industries shift to more advanced, automated processes. The report provides a real-time view of the impact of automation on headcount, the functions most affected and the soft skills that are both of greatest value and hardest to find. Frontline and Customer-Facing functions anticipate the most growth as organisations place higher value on customer service and human interaction. Manufacturing and Production functions are close behind. Back-office functions that are routine or add less value to customer interactions are under greatest threat as organisations implement new technology to drive efficiency. In this Skills Revolution the best blend of high-tech and high-touch will be the combination of human strengths with technical and digital know-how: 61 percent of companies say communication skills, written and verbal, are their most valued soft skill followed by customer service, collaboration and problem-solving.
A third of UK office workers (30 percent) have admitted to only completing 1-4 tasks every day, according to a new report from Fellowes, which claims productivity levels in offices across the UK have fallen to a dramatic low. A quarter of workers admit they are unproductive for up to two hours a day, equating to a staggering 40 million-hours in lost productivity across the UK every week. Compared to data from Fellowes in 2017, the average office worker has lost an extra 30 minutes each day to productivity issues., office product specialists, released their second Productivity in the UK report today to help businesses understand what their employees need to increase output and the tools that can help. The study also found that over a third (38 percent) of office workers felt their employers weren’t doing enough to help their productivity and nearly half (40 percent) even went as far as to say they were more productive than their boss. On average Brits failed to meet deadlines at least once a week and 65 percent think a four-day working week would improve productivity.
Organisations are failing to get the basics right when it comes to providing the digital and virtual systems that support employees in their roles, despite an evolving technological landscape and rise in flexible working, a new report has claimed. Data released by Leesman analyses how organisations can better support employees by offering the technology tools and infrastructure that enable people to work in a flexible way. In Deloitte’s 2018 Tech Trends report issued at the beginning of 2018, there was a heightened focus on how disruptive technologies will help businesses achieve larger strategic and operational goals and drive greater value. It predicted that within the next two years, more companies will embrace the emerging ‘no-collar workforce’ trend by redesigning jobs and reimagining how work gets done in a hybrid human-and-machine environment. However, Leesman’s findings show that, as of yet, organisations are failing to get the digital basics right. According to its latest dataset (Q1 2018) 23 percent do not agree that they have the technology tools and infrastructure that enable them to work in different locations across the office or from different locations outside of the office.
May 2, 2018
The quest for wellbeing has taken over from our search for productivity
by Mark Eltringham • Comment, Wellbeing, Workplace design
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