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The much talked about new normal doesn’t exist, but the world has changed in profound ways

The much talked about new normal doesn’t exist, but the world has changed in profound ways

no new normalThe World Health Organization officially declared COVID a pandemic on March 11 2020. Now, two years later, there’s light for some at the end of the tunnel. In many wealthier countries, which have benefited from several rounds of vaccination, the worst of the pandemic is over. We’ve got here by learning a lot of new health behaviour, like wearing masks and sanitising our hands. Many of us have also developed a variety of social habits to reduce the virus’s spread – such as working from home, shopping online, travelling locally and socialising less. But as parts of the world emerge from the pandemic, are these new habits here to stay, or do old habits really die hard? Is there a new normal? Here’s what data can tell us.

 

 

Work

One of the biggest changes predicted during the pandemic was a long-term shift towards home or hybrid working. However, there are already signs that this transition might not be as obvious or complete as expected.

[perfectpullquote align=”right” bordertop=”false” cite=”” link=”” color=”” class=”” size=””]The signs of the transition to hybrid work are not as obvious or complete as expected[/perfectpullquote]

In the UK, the proportion of people working from home at least some of the time increased from 27 percent in 2019 to 37 percent in 2020, before falling to 30 percent in January 2022. Similarly, in the US the proportion working from home declined from 35 percent in May 2020 to 11 percent in December 2021.

One of the main reasons people are going back to the office is employers’ expectations. Many companies are concerned that more permanent home working might affect employees’ team building, creativity and productivity.

But among employees, there’s a greater appetite for hybrid and flexible working. One recent multi-national survey found that whereas roughly one-third of workers had worked at home at least some of the time before the pandemic, roughly half said they want to in the future.

 

Shopping

The pandemic didn’t create the habit of online shopping, but it makes more of us do it. Did this make us realise we don’t need actual stores anymore?

It doesn’t seem so. Shopping in bricks-and-mortar stores has already started to recover. Recent data on people’s movements, gathered anonymously from mobile devices, shows how in many countries, before omicron hit, travel to retail and recreation spaces was back up to pre-pandemic levels, and is already starting to rebound after omicron.

The rise in online sales has also not been as dramatic or sustained as many predicted. In the UK, online sales made up 20 percent of total retail sales before the pandemic. By February 2021 this had risen to 36 percent, before declining steadily to 25 percent in February 2022.

 

Travel

One habit that might take longer to recover is our pre-pandemic love of international travel. It has taken a hit around the world, and the sector is still struggling. The UN’s International Civil Aviation Organization projects that international travel in 2022 will still be down by nearly a half compared to 2019.

One British survey conducted last September found that while 80 percent of people were planning on holidaying in the UK in the next year, only around 40 percent were considering going abroad. In comparison, in the 12 months up to July 2019, 64 percent of Brits travelled abroad for a holiday according to one travel industry body.

People’s reluctance to travel has been largely down to concerns over the virus and confusion over travel rules. As worries decline and rules get lifted, we may see a “mini-boom” in holidaymaking.

 

Socialising

Early in the pandemic, some commentators – including the US chief medical adviser Dr Anthony Fauci – suggested we might never return to shaking hands. I, with my colleague Dr Kimberly Dienes, argued that it was vital these rituals make a comeback, as they have several social, psychological and even biological benefits.

Are social-distancing habits, including meeting fewer people and having less physical contact with those we do, here to stay? For most people, no. Data shows only one-third of people in the UK are still socially distancing regularly, the lowest proportion since the pandemic began.

 

No new normal

But truly, only time will tell how much the pandemic will have changed our habits. However, bolder predictions – that the pandemic was going to completely and irrevocably change our ways of working, shopping, travelling and socialising – now seem premature and exaggerated. The pandemic has taught us we can work, learn, shop and socialise in different ways, but the question now is whether we still want to.

[perfectpullquote align=”right” bordertop=”false” cite=”” link=”” color=”” class=”” size=””]The pandemic has taught us that we need to connect with others[/perfectpullquote]

Humans have basic needs, such as autonomy, feeling related to others, and feeling effective and competent in what we do. Part of the challenge with home working, for example, is that it simultaneously fulfils one need by giving us greater autonomy but takes away another by making us less connected. Expanding adequately supported, equality-focused, hybrid and flexible working arrangements is perhaps a promising way to meet both needs.

Some people will have acquired a sense of competence, or at least familiarity, with the new ways of doing things during the pandemic and so may wish to keep doing them. In some areas – travelling overseas, for example – it may take longer for our competence, and confidence, in old habits to return. However, many seem to be quite quickly returning to old ways and re-learning how to feel competent at doing things that they did before.

The extent to which we’ll go back to our old ways may also depend on our personality traits, which have been shown to shape our compliance with new behaviour. For example, those more open to new experiences by nature, or more extroverted, may be more eager to travel internationally or socialise in larger groups.

Finally, the pandemic may have served as a reminder of how much we appreciate everyday interactions with others, in shops, restaurants and so on. People may be keen to return to familiar ways that revive this – for example, picking something up in a store on the way home from work. Above all, the pandemic has taught us that we need to connect with others and that there are limits as to how much online communication can replace real, face-to-face interactions.

This article is republished from The Conversation under a Creative Commons license. Read the original article.

Hybrid working means we have to make the most of our time in the office

Hybrid working means we have to make the most of our time in the office

hybrid workingThe covid-19 pandemic has drastically affected every aspect of our lives, whether it be in a personal, societal, or professional sense. One of the biggest changes to come from the pandemic is the impact it has had on workplaces, and what we now know our working world to be, including the advent for the first time of widespread hybrid working. Long gone are the days of long commutes, long days in the office and set working hours. More →

Location pay doubts are now rife amongst organisations

Location pay doubts are now rife amongst organisations

location payThe latest data from XpertHR suggests that 44 percent of UK organisations are ‘unsure’ about the future of their location pay arrangements following the coronavirus pandemic and the subsequent shift to hybrid working. Location pay is currently offered by more than half of UK organisations (55 percent). Its most common form is a London allowance on top of basic pay (offered by 40 percent of organisations),with inner London employees receiving a median location payment of £3,775 (£3,250 in outer London). More →

Critical industries at risk of collapse as people shun key worker jobs

Critical industries at risk of collapse as people shun key worker jobs

critical industriesSectors critical to putting food on the table and looking after the health of people are on a cliff edge as working age adults shun many of the essential jobs in critical industries that keep the UK running – from food production and logistics to health and social care. That’s according to new research from skills development organisation, City & Guilds. The research finds that despite key workers seeing the nation through the pandemic, the UK’s most vital industries are being threatened by growing skills shortages, as poor reputations and concerns about low pay turn off potential new recruits. More →

Hybrid working will demand leaders develop new communication skills

Hybrid working will demand leaders develop new communication skills

hybrid workingKeeping on top of communication barriers in the business world can feel like an endless game of Whac-A-Mole, especially now in the new era of hybrid working. The usual culprits are well-known by now: patchy WiFi connections, crashing computer programmes, cloud syncing issues, important emails sneaking into spam folders – the list goes on. All can impede our ability to get the job done. More →

Pandemic highlights the need for smarter, more adaptable offices and cities

Pandemic highlights the need for smarter, more adaptable offices and cities

pandemic and smart citiesThe coronavirus pandemic is a new experience for every one of us. It has changed life as we know it – at work, at home and for public interactions. As some countries start to ease restrictions on public life, how can we go back to ‘normal’ while still maintaining social distancing and feeling safe? How do we manage crowded public spaces like shopping malls, cinemas and restaurants? How do we optimize safety in our offices and factories? More importantly, how do we avoid shutting down entire cities and countries when the next pandemic hits? More →

Office occupiers set to transform the design of their offices

Office occupiers set to transform the design of their offices

Nearly three quarters of global office occupiers responding to a survey expect to transform their workplace design in the next two years, according to a report from Mace. The report, which was produced using data from a global client workplace survey issued by Mace to over 4,000 CRE professionals, shows that businesses worldwide are reviewing their current workplace offer following the pandemic, in a move to improve employee experience and attract people back into offices. More →

Millions of workers feel rushed back to the office before being ready

Millions of workers feel rushed back to the office before being ready

With more than 13.5 million workers having returned to their place of work for at least one day a week, more than four million say that they do not feel entirely safe doing so, claims new research by Direct Line Life Insurance. Some 5.5 million workers would work from home permanently if given the option and 3.6 million feel as though they are being rushed back in by their employer. More →

Lives at risk due to lack of first aiders in the office, warns St John Ambulance

Lives at risk due to lack of first aiders in the office, warns St John Ambulance

first aidersThe health charity claims that, in the last fortnight, less than half (49 percent) of the 2,000 UK workers surveyed believed there was a designated first aider in their workplace. More →

Increased workload does not dampen many people’s preference for remote work

Increased workload does not dampen many people’s preference for remote work

increased workload flexible workingAccording to a Kaspersky survey of 4,303 IT workers, 56 percent of employees have reported an increased workload since switching to remote working, with 19 percent describing the increase as significant. 40 percent did not notice a change in volume, and only 9 percent noted a decrease in the scope of work due to new working conditions. More →

So what’s happening to all the plexiglass we thought was a solution last year?

So what’s happening to all the plexiglass we thought was a solution last year?

hyperobjects plexiglass styrofoamIn 2008, the philosopher and ecologist Timothy Morton coined the term hyperobject to describe things that can’t be seen directly or experienced at a point in time or space but which are nevertheless vast and important.  The example he gives is Styrofoam. We might be able to see a small number of cups or fast-food trays, but what we can’t see is all the Styrofoam ever produced. It is a hyperobject and one that will last for at least 500 years, even if we stopped producing it today.  More →

A safe and secure workplace as we emerge from the pandemic? Here’s how

A safe and secure workplace as we emerge from the pandemic? Here’s how

a safe and secure workplaceAs rush hour traffic returns to pre-pandemic levels and bosses call time on working from home, Stockport-based and photo ID card specialists Digital ID share a handful of expert tips to help formulate your plan, ease re-entry anxiety and safely manage employees and visitors on their return to a safe and secure workplace. More →