October 21, 2020

Future of work has arrived sooner than expected, WEF report claims

by Neil Franklin • AI, Flexible working, News, Technology, Workplace

The Future of Jobs 2020 report from the World Economic Forum claims that COVID-19 has caused the labour market to change faster than expected. The research suggests that what was recently considered the future of work has now arrived. By 2025, automation and a new division of labour between humans and machines will disrupt 85 million jobs globally in medium and large businesses across 15 industries and 26 economies. More →

August 20, 2020

Working from home and the future of work. How quaint

by Mark Eltringham • Comment, Flexible working, Technology

In 1962, a professor of communication studies called Everett Rogers came up with the principle we call diffusion of innovation. It’s a familiar enough notion, widely taught and works by plotting the adoption of new ideas and products over time as a bell curve, before categorising groups of people along its length as innovators, early adopters, early majority, late majority, and laggards. It’s a principle bound up with human capital theory and so its influence has endured for over 50 years, albeit in a form compressed by our accelerated proliferation of ideas. It may be useful, but it lacks a third dimension in the modern era. That is, a way of describing the numbers of people who are in one category but think they are in another.

August 12, 2020

Casting a spell on the future of work and workplaces

by Mark Eltringham • Comment, Flexible working, Technology, Workplace design

There was a time we used to talk with dismay about the Japanese phenomenon of intense social distancing known as hikikomori. We would consider with horror the isolation, lack of engagement with society, poor mental health and loneliness of the people who had almost completely withdrawn to their rooms. Those poor bastards locked up in enclosed spaces linked to the outside world only by screens. More →

August 7, 2020

A dog`s life in the future of work

by Mark Eltringham • Comment, Flexible working

Once upon a time. Not so long ago. We used to get ideas for stories on lots of different topics. These included those I often dismissed at the time as quaint, such as somebody’s thoughts on why you should bring your dog to work. Now I often hanker for such whimsy, faced with day 127 of an inbox stuffed with nothing much more than ‘how to return to the office after lockdown’. More →

July 15, 2020

Some brutal realities about the future of work

by Mark Eltringham • Comment, Flexible working, Wellbeing

No author uses the built environment like J G Ballard. In his 1975 novel High-Rise, the eponymous structure is both a way of isolating the group of people who live and compete inside it and a metaphor for their personal isolation and inner struggles. Over the course of three months, the building’s services begin to fail. The 2,000 people within, detached from external realities in the 40-storey building, confronted with their true selves and those of their neighbours, descend into selfishness and – ultimately – savagery. More →

July 5, 2020

From the archive: the future of work and place in the 21st Century ⁰

by Mark Eltringham • Facilities management, Features, Flexible working, Technology, Workplace design

However much we know about the forces we expect to come into play in our time and however much we understand the various social, commercial, legislative, cultural and economic parameters we expect to direct them, most predictions of the future tend to come out as refractions or extrapolations of the present. This is a fact tacitly acknowledged by George Orwell’s title for Nineteen Eighty-Four, written in 1948, and is always the pinch of salt we can apply to science fiction and most of the predictions we come across. More →

May 12, 2020

From the archive: The future of work will be defined by a harmony of people and technology

by Peter Harte • Comment, Technology

Originally published November 26, 2019. As modern-day employees and consumers, technology has become so commonplace that it now impacts almost every aspect of our lives – both personally and professionally. We can now communicate with whomever we want, wherever we want with the simple click of a button or tap of a smartphone. We can also automate mundane workplace tasks, and even customise software to our hearts’ content. This is not the future of work but the present. More →

April 22, 2020

An optimistic take on the future of work

by Chris Hood • Comment, Flexible working, Technology, Wellbeing, Workplace design

Setting aside the drastic personal tragedies, the financial devastation and the strain the virus has placed on government infrastructure, business, finance, and healthcare systems worldwide, the coronavirus has been able to achieve what legions of workplace strategists and change managers have been unable to do: encourage middle managers to give remote working a try. More →

April 10, 2020

When it comes to the future of work, we only know what we don’t know

by David Clements • Comment, Workplace design

As the threat and reality of COVID-19 simultaneously sweep the earth, the only certainty is the uncertainty, which is the least favourable place for businesses and individuals. The complexities of this situation cannot be underplayed, with multiple layers to consider, from human health both physical and mental to world economies. Whilst COVID-19 may be a great equaliser in terms of its indiscriminate contagion, the response from governments has varied widely. More →

January 16, 2020

HR leaders feel completely unprepared for the future of work

by Neil Franklin • News, Workplace

Most chief people officers (CPOs) in the US realise they need new skills to meet the demand of the 21st century role, but few are prepared, citing a lack of development and investment from the C-suite, meaning they feel unprepared for the future of work. This is according to a new study by HR People + Strategy (SHRM’s Executive Network of business and thought leaders in human resources) and with Willis Towers Watson, a global advisory, broking and solutions company. The study, based on direct input from more than 500 executives, examined the key changes shaping the CPO role and identifies a pathway for developing and accelerating this next generation of HR leaders. More →

November 5, 2019

HR leaders feel unprepared for the future of work

by Neil Franklin • News, Technology, Workplace

Only 9 percent of chief human resources officers (CHROs) agree that their organisation is prepared for the future of work, according to a new report from Gartner. The study ties in to Gartner Gartner ReimagineHR conference, which took place last week. It concludes that to address the needs of organisations and workers in the future, HR leaders must focus on five areas of work. It suggests that tackling the future of work should not mean looking at the various changing aspects of work, such as AI, the gig economy and the multigenerational workforce, in silos. Istead, HR leaders should focus on the big picture of what the future of work can and should look like in their organisation. More →

August 15, 2019

Skills for the future of work laid out by new task force

by Neil Franklin • News, Workplace

Because qualifications are only part of the story for employers, who are placing more emphasis on essential skill sets, like teamwork, presenting and problem-solving, but these are often difficult to assess at the recruitment and selection stage. In response, leading organisations from the education and employment sectors (the CIPD, The Careers & Enterprise Company, Business in the Community, the Gatsby Foundation, EY Foundation and the Skills Builder Partnership) have come together for the first time to agree a universal framework for essential skills. It will build on the Skills Builder Framework, already used by over 700 organisations, and set out the skills needed to thrive at work, as well as how these can be assessed and developed. It can be used by students, workers and employers. More →