Search Results for: serendipity

March 14, 2019

The negative entropy of workplace design and management

by Mark Eltringham • Comment, Workplace design

Immediately after the Workplace Trends Summit in London last October, Ian Ellison of 3edges and I retired to a side room to record an interview for a podcast over a glass of red wine. The main objective was to try to piece together a coherent summary of what we’d seen that day. Ian assures me the podcast (his are invariably excellent) will appear very soon, but I thought it would be worth exploring a theory I formed and rambled on about in our conversation ahead of the next Summit set to take place next week.

February 7, 2019

Maybe the time has come to shoot the workplace messenger

by Rob Harris • Comment, Flexible working, Wellbeing, Workplace design

I spent some time with Frank Duffy recently, releasing a stream of memories of working with him, first as an employee at DEGW during the 1980s, and then as a client while directing developer Stanhope’s research programme during the 1990s. Along with his long-term business partner, John Worthington, and thinkers including Franklin Becker, Gerald Davis, Michael Joroff and Jack Tanis, to name a few, Frank helped sketch out the grand scheme of what we now call ‘workplace’. Much of the work of their successors has involved filling in the matrix of detail within the grand scheme. But further reflection has caused me to ask whether, in filling in the finer details, we have recently somehow lost our way. Are we, the ‘workplace profession’, instead of standing on giants’ shoulders, now just pandering to fads and fancies? Or, even more radical, might it be that ‘workplace’ is now done, and that we’ve run out of meaningful things to say? More →

November 9, 2017

Review: ushering in a new era for the coworking phenomenon ⁰

by Paul Carder • Comment, Coworking, Technology, Work&Place, Workplace design

Ramon Suarez has produced a very practical book, based on his own experience as one of the pioneers of coworking. And let’s be clear – it is coworking (not “co-working”; there is no hyphen), as Suarez explains, “a coworker (a member of a coworking space) is not the same as a co-worker (somebody who happens to work for the same company or in your same office)”. On his business card, Suarez describes his role as “Serendipity Accelerator”- you will understand that if you read the book. Suarez differentiates coworking from its many (and mostly false) aliases. Shared offices may be collaborative, but do not provide the network of people found in a good coworking space. Networked offices, where more than one company shares space and may collaborate, “come close” to coworking. Hacker & Maker spaces, Accelerators, Incubators and Cafes are similarly differentiated.

October 17, 2017

Record demand for London West End offices boosted by tech and media firms

by Sara Bean • Facilities management, News, Property, Technology

Take up of new commercial offices in London’s West End in September 2017 hit the highest quarterly total on record – with tech and media firms, along with serviced office schemes being the most active, according to figures from real estate advisor Savills. The take-up was 857,259 sq ft (79,639 sq m) – bringing total take-up by the third quarter to 1.62 million sq ft (150,498 sq m). Leasing activity in the third quarter of 2017 brings total take-up year to date, to 3.99 million sq ft (370,671 sq m), which already surpasses 2016’s total annual take-up (3.97 million sq ft) and places the West End in a strong position to exceed the record 4.3 million sq ft (399,470 sq m) amassed in 2015. Key deals that helped elevate the market included: Aegis pre-letting the entire 310,000 sq ft (28,799 sq m) at British Land’s 1 Triton Square; The Boston Consulting Group pre-letting 123,500 sq ft (11,473 sq m) at 80 Charlotte Street and Spotify acquiring 104,133 sq ft (9,674 sq m) at The Adelphi.

June 8, 2017

Whether you choose order or chaos depends on what you want to achieve

by Mark Eltringham • Comment, Furniture, Workplace design

Chaos gets a bit of a bad rap when it comes to running a business. Yet as Greg Lindsay highlighted in his interview with Insight a while back, chaos is something that many organisations should actively try to harness as a way of fostering the creativity they claim to desire. Certain structures, be they cultural silos, traditions, professional demarcations or the physical walls and storeys of a building inhibit chaos and so restrict interactions and creative processes. So, if you want to achieve what many businesses say they want to achieve, they need to introduce a little anarchy. We’ve known about or suspected the links between harnessed chaos and creativity for a long time. In his 1883 novel Thus Spoke Zarathustra: A Book for All and None, the philosopher Friedrich Nietzsche, writes, “I tell you: one must still have chaos in oneself to give birth to a dancing star.” The same idea has been expressed in many ways, but few of them quite so poetic.

May 6, 2016

Can building design presage the decline of the world’s tech giants?

by Mark Eltringham • Architecture, Comment, Technology, Workplace design

At the movies, buildings are often used to denote hubris. The ambitions and egos of Charles Foster Kane and Scarface are embodied in the pleasure domes and gilded cages they erect to themselves and their achievements. Of course, the day they move in is the day things invariably go badly wrong. In the real world too, monstrous edifices have often presaged a crash. The UK’s most ambitious and much talked about office building at the turn of the Millennium was British Airways’ Waterside, completed in 1998, just a year after Margaret Thatcher famously objected to the firm’s new modern tailfin designs by draping them with a hankie and three years before BA had to drop its ‘World’s Favourite Airline’ strapline because by then it was Lufthansa. Nowadays BA isn’t even the UK’s favourite airline, but Waterside remains a symbol of its era, albeit one that continues to influence the way we perceive building design.

January 28, 2016

The future of next generation TMT workplaces explored in new report ⁰

by Mark Eltringham • News, Property, Technology, Workplace design

A new report from property adviser Cushman & Wakefield claims to outline the key future property trends for TMT workplaces based on the views of decision makers from global Fortune 500 organisations, architects, designers, founders of start-ups and high-growth businesses. The Future of the TMT Workplace report produced in association with Unwork, identifies the key forces ‘driving change and necessitating TMT players to fundamentally rethink their workplace strategies’. These include frictionless growth, engineered serendipity, the ‘gig’ economy, the pace of technological change, demand for top technological talent far outstripping supply and where to locate in order to succeed.At this week’s launch event for the report, a panel of expert speakers agreed that workplaces have a critical for TMT firms to respond to challenges such as the need to attract the most talented tech workers.

January 12, 2016

A cynic’s field guide to workplace terminology, part three ⁰

by Simon Heath • Comment, Facilities management, HR, Technology, Workplace design

A New Year and a new chance for some people to heap more fresh corporate bullshit onto the already steaming pile. No matter how often writers like the ever excellent Lucy Kellaway mock and deride the propensity of people in organisations to apply cliches and nonsense in lieu of thought and imagination, we have to face an annual fresh tide of drivel and lazy thinking. So predictable is this yearly onslaught, that it appears to now be a subject for trendspotters, as a recent feature in The Telegraph highlighted. Of course, this is just general corporate speak and does not even begin to scratch the surface of what we have to endure in the more parochial world of workplace design and management. Which is why I have produced the latest update to my continually expanding lexicon of regrettable workplace terminology. You can read parts one and two here and here.

September 18, 2015

What Robert Frost can teach us about the changing workplace

by Mark Eltringham • Comment, Facilities management, Flexible working, Technology

The great Twentieth Century American poet Robert Frost is arguably best known these days for two quotations that have – usually in bastardised versions – entered into common usage. The first is the final verse of his poem The Road Not Taken, and especially the final three lines: “Two roads diverged in a wood, and I /I took the one less traveled by, / And that has made all the difference.” The second is a quotation: “The brain is a wonderful organ; it starts working the moment you get up in the morning and does not stop until you get into the office”; which should be pinned up in every reception area and is usually rendered as something like ‘when you get to work, don’t leave your brain at the door.’ Both come to mind when you read something like the report entitled ‘Next Generation Working Life’ from Ericsson’s Networked Society Lab.

November 21, 2014

Worktech weaves together the strands of people, place and technology

by Mark Eltringham • Cities, Events, Flexible working, HR, Technology

Day two of Worktech London and affirmation that far from dying, as so many headline writers would have us believe, the office is merely entering a new phase. The underlying theme of Worktech continues to be how we find new ways of weaving together the strands of presence and connectedness formed by cities, buildings and technology. Worktech is a constant reminder that while our world may be shaped by algorithms, we still need each other and need to be with other people at least some of the time. The event is admirably hosted by long time collaborator and MC Jeremy Myerson whose knowledge and donnish charm holds things together while the real Don, founder Philip Ross, beams from the sidelines. It is now de rigeur for such events to have a poet in residence and this year’s was Matt Harvey who summed things up at the end of the day with reference to Worktech’s longstanding idea of jellybean working but who popped up in between sessions with lyrical summations including one that showed some real spunk (you had to be there).

September 22, 2014

Winners of Design Guild Mark for 2014 announced by The Furniture Makers Company

by Mark Eltringham • Furniture, News, Products, Workplace design

The Furniture Makers’ Company used last week’s 100% Design show to announce the Design Guild Mark award recipients for this year. The Design Guild Mark, now in its seventh year since launching in 2008, rewards excellence in the design of furniture in volume production. According to the organisers, with the award of this Guild Mark for designs which meet The Furniture Makers’ Company criteria, the designers receive due recognition and the industry is made more aware of the importance of investment in design. The Design Guild Mark aims to acknowledge the work of the finest furniture designers working in volume production and the best of British furniture designers working abroad. This year’s winners include Pearson Lloyd’s RIYA task chair for Bene and a posthumous award for the classic Supporto Chair (above), designed by the late Frederick Scott and now manufactured by Zoeftig.

April 7, 2014

Can building design presage a fall from grace for the world’s tech giants?

by Mark Eltringham • Architecture, Comment, Technology, Workplace design

At the movies, buildings are often used to denote hubris. The ambitions and egos of Charles Foster Kane and Scarface are embodied in the pleasure domes and gilded cages they erect to themselves. Of course, things then invariably go badly wrong. In the real world too, monstrous edifices have often presaged a crash. The UK’s most ambitious and much talked about office building at the turn of the Millennium was British Airways’ Waterside, completed in 1998, just a year after Margaret Thatcher famously objected to the firm’s new modern tailfin designs by draping them with a hankie and three years before BA had to drop its ‘World’s Favourite Airline’ strapline because by then it was Lufthansa. Nowadays BA isn’t even the UK’s favourite airline, but Waterside remains a symbol of its era, albeit one that continues to influence the way we design offices.