Search Results for: pandemic

New ways of working and what we’ve learned about them over the past two years

New ways of working and what we’ve learned about them over the past two years

new ways of workingA report published by Advanced Workplace Associates (AWA): Change For Good: 10 Lessons From The Pandemic identifies what it says is the transformative effect of the new ways of working and why there is ‘no going back’ for employers or employees. More →

The much talked about new normal doesn’t exist, but the world has changed in profound ways

The much talked about new normal doesn’t exist, but the world has changed in profound ways

no new normalThe World Health Organization officially declared COVID a pandemic on March 11 2020. Now, two years later, there’s light for some at the end of the tunnel. In many wealthier countries, which have benefited from several rounds of vaccination, the worst of the pandemic is over. We’ve got here by learning a lot of new health behaviour, like wearing masks and sanitising our hands. Many of us have also developed a variety of social habits to reduce the virus’s spread – such as working from home, shopping online, travelling locally and socialising less. But as parts of the world emerge from the pandemic, are these new habits here to stay, or do old habits really die hard? Is there a new normal? Here’s what data can tell us.

 

 

Work

One of the biggest changes predicted during the pandemic was a long-term shift towards home or hybrid working. However, there are already signs that this transition might not be as obvious or complete as expected.

[perfectpullquote align=”right” bordertop=”false” cite=”” link=”” color=”” class=”” size=””]The signs of the transition to hybrid work are not as obvious or complete as expected[/perfectpullquote]

In the UK, the proportion of people working from home at least some of the time increased from 27 percent in 2019 to 37 percent in 2020, before falling to 30 percent in January 2022. Similarly, in the US the proportion working from home declined from 35 percent in May 2020 to 11 percent in December 2021.

One of the main reasons people are going back to the office is employers’ expectations. Many companies are concerned that more permanent home working might affect employees’ team building, creativity and productivity.

But among employees, there’s a greater appetite for hybrid and flexible working. One recent multi-national survey found that whereas roughly one-third of workers had worked at home at least some of the time before the pandemic, roughly half said they want to in the future.

 

Shopping

The pandemic didn’t create the habit of online shopping, but it makes more of us do it. Did this make us realise we don’t need actual stores anymore?

It doesn’t seem so. Shopping in bricks-and-mortar stores has already started to recover. Recent data on people’s movements, gathered anonymously from mobile devices, shows how in many countries, before omicron hit, travel to retail and recreation spaces was back up to pre-pandemic levels, and is already starting to rebound after omicron.

The rise in online sales has also not been as dramatic or sustained as many predicted. In the UK, online sales made up 20 percent of total retail sales before the pandemic. By February 2021 this had risen to 36 percent, before declining steadily to 25 percent in February 2022.

 

Travel

One habit that might take longer to recover is our pre-pandemic love of international travel. It has taken a hit around the world, and the sector is still struggling. The UN’s International Civil Aviation Organization projects that international travel in 2022 will still be down by nearly a half compared to 2019.

One British survey conducted last September found that while 80 percent of people were planning on holidaying in the UK in the next year, only around 40 percent were considering going abroad. In comparison, in the 12 months up to July 2019, 64 percent of Brits travelled abroad for a holiday according to one travel industry body.

People’s reluctance to travel has been largely down to concerns over the virus and confusion over travel rules. As worries decline and rules get lifted, we may see a “mini-boom” in holidaymaking.

 

Socialising

Early in the pandemic, some commentators – including the US chief medical adviser Dr Anthony Fauci – suggested we might never return to shaking hands. I, with my colleague Dr Kimberly Dienes, argued that it was vital these rituals make a comeback, as they have several social, psychological and even biological benefits.

Are social-distancing habits, including meeting fewer people and having less physical contact with those we do, here to stay? For most people, no. Data shows only one-third of people in the UK are still socially distancing regularly, the lowest proportion since the pandemic began.

 

No new normal

But truly, only time will tell how much the pandemic will have changed our habits. However, bolder predictions – that the pandemic was going to completely and irrevocably change our ways of working, shopping, travelling and socialising – now seem premature and exaggerated. The pandemic has taught us we can work, learn, shop and socialise in different ways, but the question now is whether we still want to.

[perfectpullquote align=”right” bordertop=”false” cite=”” link=”” color=”” class=”” size=””]The pandemic has taught us that we need to connect with others[/perfectpullquote]

Humans have basic needs, such as autonomy, feeling related to others, and feeling effective and competent in what we do. Part of the challenge with home working, for example, is that it simultaneously fulfils one need by giving us greater autonomy but takes away another by making us less connected. Expanding adequately supported, equality-focused, hybrid and flexible working arrangements is perhaps a promising way to meet both needs.

Some people will have acquired a sense of competence, or at least familiarity, with the new ways of doing things during the pandemic and so may wish to keep doing them. In some areas – travelling overseas, for example – it may take longer for our competence, and confidence, in old habits to return. However, many seem to be quite quickly returning to old ways and re-learning how to feel competent at doing things that they did before.

The extent to which we’ll go back to our old ways may also depend on our personality traits, which have been shown to shape our compliance with new behaviour. For example, those more open to new experiences by nature, or more extroverted, may be more eager to travel internationally or socialise in larger groups.

Finally, the pandemic may have served as a reminder of how much we appreciate everyday interactions with others, in shops, restaurants and so on. People may be keen to return to familiar ways that revive this – for example, picking something up in a store on the way home from work. Above all, the pandemic has taught us that we need to connect with others and that there are limits as to how much online communication can replace real, face-to-face interactions.

This article is republished from The Conversation under a Creative Commons license. Read the original article.

Workplace Geeks podcast: Space for thought, with Jeremy Myerson

Workplace Geeks podcast: Space for thought, with Jeremy Myerson

workplace Jeremy MyersonIn this new episode of Workplace Geeks, Chris and Ian talk to WORKTECH Academy director, author and activist, professor emeritus Jeremy Myerson, about his award-winning research, ‘Space for thought: designing for knowledge workers’. The paper was co-authored with lead-researcher Catherine Greene back in 2011, and the findings are arguably even more relevant now in the aftermath of the pandemic, as many organisations grapple to unlock suitable alternative working arrangements for their diverse knowledge workers’ needs. More →

Flexible working can lead people to work longer and harder, according to new book

Flexible working can lead people to work longer and harder, according to new book

flexible working and long hoursFlexible working has become the norm for many workers since the COVID-19 pandemic began, but it can actually lead many to work longer and harder, with work encroaching on family life. A new book by Professor Heejung Chung from the University of Kent’s School of Social Policy, Sociology and Social Research explores how workers’ wellbeing and gender equality may in fact be jeopardised by flexible work, rather than providing a better work-life balance. More →

Caring responsibilities disproportionately impact women’s lives and careers

Caring responsibilities disproportionately impact women’s lives and careers

caringNearly six out of ten women (58 percent) say caring responsibilities have stopped them applying for promotion or a new job, and one in five (19 percent) have left a job because it was too hard to balance work and care, according to wide-ranging research by Ipsos and Business in the Community (BITC). Whilst 35 percent of all adults, and 44 percent per cent of working adults, have caring responsibilities, the research found that they are not spread equally. Women account for 85 percent of sole carers for children and 65 percent of sole carers for older adults. More people from ethnic minority backgrounds (42 percent) have caring responsibilities than from white backgrounds. More →

Active commuting should be part of ESG strategy, says BCO

Active commuting should be part of ESG strategy, says BCO

active commutingPutting active commuting at the heart of ESG policies can shift commuters towards more sustainable forms of travel, improve individual health and wellbeing and help companies cut carbon emissions, new research from the British Council for Offices (BCO) has found. A new BCO research report, The Market Cycles II examines the rise of cycling in the UK over the past five years and its impact on office specifications. The report highlights that this period has seen an increase in cycling activity in the UK, with a particularly sharp rise in the past two years as the COVID-19 pandemic has caused a shift in travel habits, and a rise in active commuting. More →

Bereaved employees feel added pressure of job insecurity

Bereaved employees feel added pressure of job insecurity

bereaved employeesEmpathy, a platform helping families navigate the journey they face after losing a loved one, today released the first edition of its annual Cost of Dying Report (registration). The report reveals results from a new survey exploring the real cost of dying in the US and the impact on bereaved employees. The report includes a foreword from Goldman Sachs, as well as reflections from experts in the end-of-life space including David Kessler, Chief Empathy Officer at Empathy & Grief Expert, BJ Miller, MD, Compassion Advisor at Empathy & Co-Founder of Mettle Health, and Shoshanna Ungerleider, MD, Founder of the End Well Foundation. More →

The nature of work has changed permanently for many people, new report claims

The nature of work has changed permanently for many people, new report claims

nature of workThe pandemic has changed the nature of work, which offers opportunities for organisations to adopt more considerate and efficient work practices as offices reopen. The latest study to come to this conclusion has been published by the University of Southampton and funded by the Economic & Social Research Council (ESRC). The research considered the longer-term implications of working from home and which new working practices should remain and be encouraged. Its findings offer lessons from lockdown that will guide organisations as they seek to make hybrid working a success. More →

People management role to evolve into guardianship of data, change and culture

People management role to evolve into guardianship of data, change and culture

people managementNew research from The Adecco Group and the Center for Leadership in the Future of Work, University of Zurich claims that people management executives are moving further away from being “managers,” toward a dual role as both data scientists and guardians of change and culture. The report, The Chief People Officer of the Future: How is the Top People Management Role Changing as the World of Work Evolves? draws upon the views of 122 senior people management executives from 10 countries and regions, and who are responsible for a total of 3,110,419 employees, to assess how the landscape of people management is changing. More →

Hybrid working means we have to make the most of our time in the office

Hybrid working means we have to make the most of our time in the office

hybrid workingThe covid-19 pandemic has drastically affected every aspect of our lives, whether it be in a personal, societal, or professional sense. One of the biggest changes to come from the pandemic is the impact it has had on workplaces, and what we now know our working world to be, including the advent for the first time of widespread hybrid working. Long gone are the days of long commutes, long days in the office and set working hours. More →

Half of employees say their job is main source of mental health challenges

Half of employees say their job is main source of mental health challenges

mental healthMore than half of employed people in the UK (58 percent) say their job is the main source of their mental health challenges according to new research from Qualtrics which also claims that more employees in the UK would prioritise the ability to choose which hours of the day they work (55 percent) and what days of the week they work (22 percent) over the ability to work remotely from any location (14 percent). More →

Location pay doubts are now rife amongst organisations

Location pay doubts are now rife amongst organisations

location payThe latest data from XpertHR suggests that 44 percent of UK organisations are ‘unsure’ about the future of their location pay arrangements following the coronavirus pandemic and the subsequent shift to hybrid working. Location pay is currently offered by more than half of UK organisations (55 percent). Its most common form is a London allowance on top of basic pay (offered by 40 percent of organisations),with inner London employees receiving a median location payment of £3,775 (£3,250 in outer London). More →