Search Results for: employee experience

The lumpy, bumpy uncertainty of the future of work

The lumpy, bumpy uncertainty of the future of work

future of workIt’s now two years since we experienced the first true, sharp jolt of the pandemic. And even if we had now fully escaped its grip, the intervening 24 months would have proved transformational. The clichés, groupthink and glib takes may still shape much of the discourse about the ‘future of work’ but many of the instant experts of the Spring and Summer of 2020 now appear to have moved their insight on to other matters. And that leaves the rest of us with the task of working out what is actually going on. More →

Working from home may help recruitment, but doesn’t stem resignations

Working from home may help recruitment, but doesn’t stem resignations

working from homeOrganisations looking to stem the tide of the so-called Great Resignation shouldn’t rely on working from home alone to retain their top talent, according to new research, which reveals that working from home (WFH), flexible working hours and even four-day work weeks, won’t necessarily be enough to keep employees onboard. HR software provider CIPHR conducted a survey of over 330 British employers last month to discover how the increasingly competitive talent market has affected their staff retention and recruitment drives over the past twelve months. Based on the results, nearly three-quarters (73 percent) of employers have experienced an increase in employees voluntarily resigning and 71 percent have found it more challenging to recruit new employees. More →

Many workers worried that revealing mental health concerns could result in job loss

Many workers worried that revealing mental health concerns could result in job loss

mental health and wellbeingA new study claims that there are increasing issues around reporting employee wellbeing whilst hybrid working, as 95 percent of UK employees feel that their company doesn’t do enough to identify and support those with mental health concerns. One in six UK employees feel worried that raising  concerns with their company could put them at risk of losing their job, the new report into employee mental health and remote working suggests. Throughout the UK, 86 percent believe that their workplace is not a safe space for employees to be open about mental wellbeing. More →

Inclusive office design guide published by Business Disability Forum

Inclusive office design guide published by Business Disability Forum

inclusive office designThe Business Disability Forum (BDF) has published a new global guide which sets out to showing how all businesses can make their built environments accessible to the one billion people in world who have a disability. Having a disability can affect how a person accesses, navigates, and uses the spaces and structures around them. Built environments include everything from entrances, exits, stairs, lifts, signage, to parking, green spaces, roads, and transport systems so inclusive office design should address a wide range of issues. More →

The much talked about new normal doesn’t exist, but the world has changed in profound ways

The much talked about new normal doesn’t exist, but the world has changed in profound ways

no new normalThe World Health Organization officially declared COVID a pandemic on March 11 2020. Now, two years later, there’s light for some at the end of the tunnel. In many wealthier countries, which have benefited from several rounds of vaccination, the worst of the pandemic is over. We’ve got here by learning a lot of new health behaviour, like wearing masks and sanitising our hands. Many of us have also developed a variety of social habits to reduce the virus’s spread – such as working from home, shopping online, travelling locally and socialising less. But as parts of the world emerge from the pandemic, are these new habits here to stay, or do old habits really die hard? Is there a new normal? Here’s what data can tell us.

 

 

Work

One of the biggest changes predicted during the pandemic was a long-term shift towards home or hybrid working. However, there are already signs that this transition might not be as obvious or complete as expected.

[perfectpullquote align=”right” bordertop=”false” cite=”” link=”” color=”” class=”” size=””]The signs of the transition to hybrid work are not as obvious or complete as expected[/perfectpullquote]

In the UK, the proportion of people working from home at least some of the time increased from 27 percent in 2019 to 37 percent in 2020, before falling to 30 percent in January 2022. Similarly, in the US the proportion working from home declined from 35 percent in May 2020 to 11 percent in December 2021.

One of the main reasons people are going back to the office is employers’ expectations. Many companies are concerned that more permanent home working might affect employees’ team building, creativity and productivity.

But among employees, there’s a greater appetite for hybrid and flexible working. One recent multi-national survey found that whereas roughly one-third of workers had worked at home at least some of the time before the pandemic, roughly half said they want to in the future.

 

Shopping

The pandemic didn’t create the habit of online shopping, but it makes more of us do it. Did this make us realise we don’t need actual stores anymore?

It doesn’t seem so. Shopping in bricks-and-mortar stores has already started to recover. Recent data on people’s movements, gathered anonymously from mobile devices, shows how in many countries, before omicron hit, travel to retail and recreation spaces was back up to pre-pandemic levels, and is already starting to rebound after omicron.

The rise in online sales has also not been as dramatic or sustained as many predicted. In the UK, online sales made up 20 percent of total retail sales before the pandemic. By February 2021 this had risen to 36 percent, before declining steadily to 25 percent in February 2022.

 

Travel

One habit that might take longer to recover is our pre-pandemic love of international travel. It has taken a hit around the world, and the sector is still struggling. The UN’s International Civil Aviation Organization projects that international travel in 2022 will still be down by nearly a half compared to 2019.

One British survey conducted last September found that while 80 percent of people were planning on holidaying in the UK in the next year, only around 40 percent were considering going abroad. In comparison, in the 12 months up to July 2019, 64 percent of Brits travelled abroad for a holiday according to one travel industry body.

People’s reluctance to travel has been largely down to concerns over the virus and confusion over travel rules. As worries decline and rules get lifted, we may see a “mini-boom” in holidaymaking.

 

Socialising

Early in the pandemic, some commentators – including the US chief medical adviser Dr Anthony Fauci – suggested we might never return to shaking hands. I, with my colleague Dr Kimberly Dienes, argued that it was vital these rituals make a comeback, as they have several social, psychological and even biological benefits.

Are social-distancing habits, including meeting fewer people and having less physical contact with those we do, here to stay? For most people, no. Data shows only one-third of people in the UK are still socially distancing regularly, the lowest proportion since the pandemic began.

 

No new normal

But truly, only time will tell how much the pandemic will have changed our habits. However, bolder predictions – that the pandemic was going to completely and irrevocably change our ways of working, shopping, travelling and socialising – now seem premature and exaggerated. The pandemic has taught us we can work, learn, shop and socialise in different ways, but the question now is whether we still want to.

[perfectpullquote align=”right” bordertop=”false” cite=”” link=”” color=”” class=”” size=””]The pandemic has taught us that we need to connect with others[/perfectpullquote]

Humans have basic needs, such as autonomy, feeling related to others, and feeling effective and competent in what we do. Part of the challenge with home working, for example, is that it simultaneously fulfils one need by giving us greater autonomy but takes away another by making us less connected. Expanding adequately supported, equality-focused, hybrid and flexible working arrangements is perhaps a promising way to meet both needs.

Some people will have acquired a sense of competence, or at least familiarity, with the new ways of doing things during the pandemic and so may wish to keep doing them. In some areas – travelling overseas, for example – it may take longer for our competence, and confidence, in old habits to return. However, many seem to be quite quickly returning to old ways and re-learning how to feel competent at doing things that they did before.

The extent to which we’ll go back to our old ways may also depend on our personality traits, which have been shown to shape our compliance with new behaviour. For example, those more open to new experiences by nature, or more extroverted, may be more eager to travel internationally or socialise in larger groups.

Finally, the pandemic may have served as a reminder of how much we appreciate everyday interactions with others, in shops, restaurants and so on. People may be keen to return to familiar ways that revive this – for example, picking something up in a store on the way home from work. Above all, the pandemic has taught us that we need to connect with others and that there are limits as to how much online communication can replace real, face-to-face interactions.

This article is republished from The Conversation under a Creative Commons license. Read the original article.

Four day week now more attractive thanks to pandemic

Four day week now more attractive thanks to pandemic

four day weekThe COVID-19 pandemic, lockdowns and shift to remote working has had a significant impact on organisations’ attitudes towards a shorter working week, new research from Henley Business School has revealed. The longitudinal study found that 65 percent of UK businesses surveyed are now implementing a four-day working week for some, or all, of their staff, compared with 50 percent who answered a similar survey carried out by Henley in 2019. More →

Workspace Design Show reveals new theme and announces new Amsterdam event

Workspace Design Show reveals new theme and announces new Amsterdam event

Workspace Design ShowWith 12 months to go, ‘Destination Workplace’ has been unveiled as the theme for the second edition of the Workspace Design Show. Taking place at London’s Business Design Centre on 27-28 February 2023, the Workspace Design Show will once again be bringing together the entire commercial interiors community to discover and discuss tomorrow’s workspaces. The Workspace Design Show has announced  the members of an advisory board and is also launching an Amsterdam counterpart. The Amsterdam show will have a special focus on bringing UK exporters an opportunity to sell to the Benelux market. More →

Workplace apps make it difficult for people to switch off

Workplace apps make it difficult for people to switch off

workplace appsA new survey claims that workers with access to workplace platforms and apps on their personal devices check notifications more regularly out of office hours than those without access. The Digital Detox survey, conducted by Just Eat for Business, claims to uncover workers’ habits towards breaks and computer use, focusing on screen time. The study also includes expert comments on the mental impact of skipping breaks, and offers advice on how to combat it. More →

What really happens when we start using offices again?

What really happens when we start using offices again?

officesShould I stay or should I go? – we have all faced that dilemma in recent weeks with our offices opened by hopeful employers versus the enticement of a warm kitchen, fresh coffee and swerving a long commute also on offer. It is a decision we are all having to make and, which seems loaded with potential, previously unimagined outcomes. More →

Hybrid working means we have to make the most of our time in the office

Hybrid working means we have to make the most of our time in the office

hybrid workingThe covid-19 pandemic has drastically affected every aspect of our lives, whether it be in a personal, societal, or professional sense. One of the biggest changes to come from the pandemic is the impact it has had on workplaces, and what we now know our working world to be, including the advent for the first time of widespread hybrid working. Long gone are the days of long commutes, long days in the office and set working hours. More →

The Workplace Event announces speaker line up

The Workplace Event announces speaker line up

The Workplace Event has announced its comprehensive conference agenda with renowned industry speakers across three days. Keynote speakers include Geoff White, investigative journalist, author and broadcaster, and technology correspondent for Channel 4 News: Cally Beaton (pictured), comedian writer and business mentor; and Jonny Jacobs, finance director EMEA at Starbucks and Trustee of the Mental Health Foundation. Each day of the conference will take a different theme: technology, future of the workplace and wellbeing. More →

The Workplace Event launches annual Workplace Data Census

The Workplace Event launches annual Workplace Data Census

workplace data censusThe Workplace Event has launched a Workplace Data Census, in partnership with Accruent, designed to develop a better understanding about the access, use and value of data, and the opportunities and challenges it presents. The Workplace Event’s Workplace Data Census dives deep into the current usage and output of data. The results of the survey will map how organisations are capturing and utilising the various data opportunities in today’s workplaces and develop a robust understanding of the value placed on it by business leaders. More →