February 12, 2018
Business leaders increasingly optimistic about benefits of artificial intelligence in the workplace
Executives at major organisations increasingly believe that pairing humans alongside machine intelligence will create a more effective, engaged, and meritocratic workplace, according to a new study released by software provider Pegasystems Inc (registration required). The authors surveyed 845 senior executives working globally across industry sectors including financial services, insurance, manufacturing, retail, telecommunications and media, and government, on the increased role of automation and artificial intelligence in the workplace of the future. The potential impact in the workplace seems to outweigh any lingering fears, the report claims. Around 69 percent of of respondents say “workforce” will refer to both humans and machine intelligence in the future. Nearly three-quarters of executives said using machines to augment human abilities would lead to increased efficiency. Over 60 percent said it could be used to improve customer service.
The creative team behind the development of the world’s most sustainable building – The Edge in Amsterdam – has announced the launch of a real estate technology company. EDGE Technologies, launched by OVG Real Estate CEO Coen van Oostrom will focus on creating a new generation of buildings which feature the latest innovations in sustainability and wellbeing. Whereas parent company OVG is focussed exclusively on the development of its existing portfolio, EDGE Technologies will focus on both the development and the long-term operations of this new generation of buildings, aiming for a cohesive experience across cities. Each EDGE building will be built and operated on the same technology platform and offer consistent user-centred design, created to serve the needs of today’s fast-changing and demanding workforce. To help achieve this the new company is launching a product that will capture and aggregate data across its properties in order to optimize, measure and inform both the user experience and the building’s environmental performance. 
The UK has been ranked as the eighth best country in the world for the ability to attract, retain, train and educate skilled workers, but while its ability to leverage diversity for talent competitiveness is boosted by its global knowledge skills – the UK is undermined by its weaker performance on tolerance and gender equality. According to the Global Talent Competitiveness Index GTCI) produced by the Adecco Group, with international business school INSEAD and Tata Communications, the UK has a particularly strong pool of global knowledge skills, a variable for which it is ranked third in the index boosted further by its strong regulatory, market and business landscape. But this is undermined by its internal openness, where it still lags behind, especially when it comes to gender equality. The report also suggests that although Article 50 was triggered in 2017, the ongoing negotiations and continuing lack of clarity over the UK’s position once it leaves the European Union in 2019, means the impact of Brexit is not yet clear.
Two-thirds (64 percent) of employees have gone to work despite being unwell over the last 12 months, claims a new survey which found that a quarter (26 percent) of people worried that their absence will be a burden on their team. The research by Bupa shows that more than one in four (27 percent) employees ignore their doctor’s orders to stay at home and ‘soldier on’. A third of employees would go to work despite back pain or issues related to their joints and, disturbingly, a similar number (29 percent) head to work when suffering from mental health issues such as depression. As two of the most common reasons to be signed off work, Bupa’s experts fear these employees risk worsening their health, increasing the likelihood that they’ll need a prolonged period of time off work further down the line. The findings come at a time when increasing productivity is a strategic goal for most business leaders in 2018. But high levels of ‘presenteeism’ are in fact associated with loss of productivity and reduced performance – as employees who push themselves into work when unwell, risk delaying their own recovery
There has been a rise in the number of people who believe businesses in the UK have a good reputation, with a significant number of younger people helping to create this positive picture. The research, comparing perceptions of businesses between May and November 2017, reveals 2 in 3 people think UK businesses have a good reputation, up 7 percent in 6 months. The tracker, conducted by the CBI in partnership with global PR agency, Porter Novelli, and research company, Opinium, revealed that the public are more aware of the value business provides in local communities with an increasingly vocal business community emerging in recent months. Importantly, the improvement in business reputation has largely been driven by young people and those in work, with a significant 15 percent rise in positive views among 18-34 year olds. This reinforces the view that younger people are more engaged in the debate about the UK’s future, with the Brexit negotiations and a sharper political debate intensifying the focus on jobs and the economy.
