October 8, 2020

Most people with mental health issues would prefer a robot therapist to a human

by Jayne Smith • News, Technology, Wellbeing

2020 has been the most stressful year in history for the global workforce and people want robots to help, according to a new study by Oracle and Workplace Intelligence, an HR research and advisory firm. The study of more than 12,000 employees, managers, HR leaders, and C-level executives across 11 countries claims that the COVID-19 pandemic has increased workplace stress, anxiety, burnout and other mental health issues for people all around the world, and would prefer a robot instead of other people to help. (more…)

September 2, 2020

Stress and burnout threaten the benefits of working from home

by Jayne Smith • News, Wellbeing

A new study by Adaptavist, suggests the threats to long-term productivity and employee wellbeing posed by improvised solutions during the transition to remote work. Overall, 82 percent of people report they are equally (47 percent) if not more productive (35 percent) working from home, and company-wide communications have improved during the pandemic. However, the lack of a shared understanding of which tool to use and how to communicate with it, combined with the ‘always on’ nature of working from home, brings added stress and motivational challenges for remote workers. (more…)

August 6, 2020

Managing occupancy will be essential in the new era of work

by Rodrigue Zbinden • Company news, Technology

As COVID-19 infection rates reach lower levels and businesses open their doors once more, HR and facilities teams across many industries and sectors are preparing for a physical return to the workplace. With a duty to ensure the health, safety and general wellbeing of staff and visitors, there are many factors to consider, such as how to promote safe social distancing and increased cleaning regimes, while still focussing on business productivity. The roles of HR and FM will be critical in setting safe protocols if further self-isolation and lockdown measures are to be avoided. (more…)

July 14, 2020

SMEs say that lockdown has made them braver about the environment

by Neil Franklin • Environment, News

Two thirds of Britain’s SME business leaders say they are now more environmentally conscious in the wake of the coronavirus pandemic, according to a new survey, jointly commissioned by Opus Energy and Haven Power. The report claims that small and medium business bosses are having to make bolder decisions as they prepare for a brave new business world. 66 percent say that their own leadership requires a greater degree of bravery in decision making since the pandemic. (more…)

July 3, 2020

Demand for workspace in Oxford-Cambridge Arc set to soar

by Neil Franklin • News, Property

New research from Property Consultants Bidwells claims that up to 20 million sq ft of new lab and office space will be required in the Oxford-Cambridge Arc within the next two decades to keep pace with demand, twice the volume of the previous 20 years. The new report, ‘Oxford-Cambridge Arc Beyond the Covid-19 Crisis’, also estimates that the Arc will represent almost 11 percent of UK GVA by 2050, up from 6 percent today, equivalent to £100bn a year. (more…)

June 16, 2020

Virtual work has the potential to harm trust, social cohesion and knowledge sharing

by Neil Franklin • Flexible working, News, Wellbeing

Trust, social cohesion and information sharing are the most potentially vulnerable to damage when people work virtually, according to a study of around 750 academic papers conducted on behalf of the Advanced Workplace Institute (AWI), a global workplace management body. As organisations rapidly embrace home working and virtual work in response to the Covid-19 pandemic, the study warns that without active management to respond to changes in working, team dynamics are under risk with a knock on effect on both employee happiness and performance. (more…)

June 3, 2020

The second wave of digital transformation after lockdown

by Anna King • News, Technology

The reimagining of business in the digital age to create new — or modify existing — business processes, culture, and customer experiences to meet changing business and market requirements has been happening at varying speed for decades. The coronavirus pandemic is impacting digital transformation in a range of ways. (more…)

June 3, 2020

Data is changing the role of the workplace and HR

by Shaun Guyver • Comment, Property, Workplace

Business leaders have been heavily dependent on HR, real estate, and technology functions working together to help their organisation adapts to this new world of work during the pandemic. Ensuring personal safety, promoting wellbeing, encouraging collaboration, and maintaining efficient service delivery will never be more important than in the coming months. The challenge facing CRE leaders is how to advise on the appropriate range of workspaces and hygiene standards to allow organisations and their people to thrive, and how to cut through the complexity of accessing and interpreting data to achieve this. (more…)

April 7, 2020

Firms with strong DNA tend to have a strong immune system

by Mieke Jacobs and Paul Zonneveld • Features

Mergers & acquisitions should always lead to a cultural identity shift. This can range from a complete reinvention of identity and purpose to just a slight shift that includes the new partner: its history, narrative and critical traits. (more…)

March 11, 2020

Flexible offices are not just an issue for the next generation

by John Williams • Comment, Flexible working

For as long as I have been in the industry, workspace has focused on the “next” generation whether that has been the overly-discussed millennials or Gen-Z. As it has grown, the market for flexible offices has inevitably followed the same path, but in doing so its providers could have taken their eyes off the ball by lacking focus on the most cash-rich and flexible generation of all – Generation X. (more…)

November 22, 2019

Contribution of “digital workers” to grow by 50 percent over next two years

by Neil Franklin • AI, News, Technology

A new survey from research firm IDC claims to reveal the true extent of software robots supporting humans in the workplace. The IDC whitepaper, Content Intelligence for the Future of Work (registration), sponsored by ABBYY, indicates that the contribution of software robots, or what the report calls digital workers, to the global workforce will increase by over 50 percent in the next two years. These results, from a survey of 500 senior decision-makers in large enterprises, illustrate a fundamental shift to a future of work dependent on human-machine collaboration. (more…)

November 12, 2019

The future of public services will be built on engagement with AI

by Neil Franklin • AI, News

A new report from the RSA, Democratising Decisions About Technology, considers how citizens can have agency over new technologies, such as AI, which are entering their workplaces, homes and lives. This report reveals the desire and capability of ordinary citizens to engage with sometimes complex technology-related questions, and presents a toolkit for organisations looking to engage ordinary people on AI. The NHS, criminal justice system and employers will face a backlash against ‘tech creep’ unless they commit to ensure a role for citizens in designing and deploying tech, the report warns. (more…)