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The latest issue of Insight is now available to view online

firstclassIn the latest Insight newsletter, available to view online; read (and watch) a list of some of the greatest songs to deal with the arcane subject of office furniture and discover the six dimensions of wellbeing that can be impacted by the design of the physical environment. Details of the first free and publicly available resource for building professionals to access detailed comparative data on carbon in buildings; and research that shows moderate stress levels can actually help a manager’s performance.  Mark Eltringham suggests the real reasons why so many employers champion the open plan office layout and argues the design of trains [pictured] is almost as great an indicator of workplace thinking as the office itself. Finally, our regular contributor Simon Heath defends the much maligned HR function.  To automatically receive our weekly newsletter, simply add your email address to the box on the home page.

The six most important dimensions of wellbeing in the workplace

B-Free working choiceDesigning an office environment using six key elements of wellbeing will benefit both employers and their staff, leading to a healthier, more productive workplace finds a new report. Steelcase’s WorkSpace Futures global research team, which included a psychologist, a designer and an ergonomist conducted an in depth study on existing wellbeing research, surveys, indicators and theories and found that the key to physical and mental wellbeing is the emotional experience, which can be influenced by a person’s surroundings, actions, and way of perceiving the world. The six dimensions of wellbeing that can be impacted by the design of the physical environment are; optimism, mindfulness, authenticity, belonging, meaning and vitality. Together these create what Steelcase refers to as an “interconnected workplace,” that offers employees choice and control over where and how they work.  More →

HR has the most ‘can’t do’ attitude in the workplace finds poll

HR least helpfulHuman resources people are obstructive and most likely to reject reasonable requests in the workplace, finds a new poll. Almost 18 per cent of individuals polled by conference call provider Powwownow voted the HR department as the most difficult to work with; almost double that of Finance/Accounting, the next most maligned department.Why some members of staff are so uncooperative was interpreted by respondents as due to illusions of grandeur (68%), attempts to retain power and hold others back (67%) and confusion/lack of training/lack of confidence (40%). Unhelpfulness does not go unpunished it seems as the majority of respondents (53%) thought that unproductive or obstructive employees are more prone to bullying in the workplace. Those who encounter such unhelpfulness admitted to being driven to consider screaming out of sheer frustration (40%) or even seek new employment (36%) rather than speaking with their superior (30%) about an obstructive colleague. More →

Employers welcome an age-diverse workforce, but need to be prepared

Age diversityA recent report by the UKCES that predicted that the workplace of the future will see four generations of employees working side by side is being welcomed, rather than feared by employers, but they need to begin planning for the future now, or risk a skills shortage and being at a competitive disadvantage. The revelation that by 2030 four-generation or “4G” workplaces – will become increasingly common as people delay retiring, even into their 80s, prompted UKCES Commissioner Toby Peyton-Jones to ask whether this emerging multi-generational workplace would spell stress and culture clashes or create positive tension leading to innovation. Now a new study, Managing an age-diverse workforce, from the CIPD, shows that employers and employees see clear benefits from an increasingly age diverse workforce but need to do more to take full advantage. More →

By 2030 your colleagues could be old enough to be your great-grandparents

By 2030 your colleagues could be old enough to be your great-grandparentsBy 2030 four-generation or “4G” workplaces – will become increasingly common as people delay retiring, even into their 80s. Although the role of women in the workplace will strengthen, an increasing divide will mean that while highly-skilled, highly-paid professionals will push for a better work-life balance, others will experience job and income insecurity. Technology will continue to evolve, pervading work environments everywhere, with many routine tasks becoming the domain of the smart algorithm. Multi media “virtual” work presences will become the norm, and as businesses seek additional flexibility, they will decrease the size of their core workforces, instead relying on networks of project-based workers. This is all according to the Future of Work, published this week by the UK Commission for Employment and Skills (UKCES). More →

Don’t assume your colleagues are making you ill; it might be the office layout

Coughs and sneezes spread diseasesIt’s probably tempting to assume that any sniffles and bugs you’ve acquired at work are the direct result of the wheezing, sneezing, coughing and general poor hygiene of your co-workers. You could be right. But a new study suggests that the building and its interior design may well be having more of an influence than you think. The research published in the journal Ergonomics and available to read in full online here, explored the correlation between seven different models of office design and absenteeism in 2,000 subjects. The results published by researchers from Stockholm University in a report called ‘Office Design’s Impact on Sick Leave Rates’ found there was a clear link between how much time people spent off work and the layout of the offices in which they work.

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Musculoskeletal disorders rate highlights scale of ergonomic challenge

Back to basics may be needed to address modern ergonomic changes

More working days were lost last year to back, neck and muscle pain than any other cause. The latest figures from the Office of National Statistics (ONS) show that although there has been an overall downward trend in sickness absence in the UK over the last two decades; with 131 million days lost in 2013, down from 178 million days in 1993, at 30.6 million days lost, the greatest number of staff sick days in 2013 were due to musculoskeletal problems. Regulations and guidance relating to ergonomics in the workplace (the Health and Safety (Display Screen Equipment) Regulations 1992), were published over 20 years ago; and despite being amended in 2002, that’s still aeons in technology terms. The typical modern worker now routinely uses tablets, mobiles and other digital devices; whether at work, on the move or at home.

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Modern romance: advice to employers on managing workplace relationships

Managing workplace breakups

 

Despite all the cautionary tales regarding the dangers of office romance, countless employees start up relationships with co-workers every year. Whether sparks fly over the work photocopier or more likely, on a Friday night in the pub after work, the workplace still beats the internet for finding romance. The sheer number of hours we spend with colleagues together with the stresses and strains of work, can lead to close friendships that may go on to become a relationship further down the line. Research shows that couples who met at work are most likely to marry. However, the fact is that many relationships can and do fail and this is no less so for workplace relationships. Whilst clearly there are issues for the people involved to manage, it can also create headaches for employers. More →

Working from Home Week: good idea, but it doesn’t suit everyone

Meeting the management challenges of caring for home workers

Yesterday was hyped as the most depressing day of the year, but it also marked the beginning of Working from Home Week (20-26 January 2014). The idea will resonate with anyone struggling to get out of bed and join the January commute. There are many advantages to home working; but depending on your personality and personal circumstances there are also disadvantages. Yes, you’ll avoid traffic jams/crowded trains, take the dog for a walk when you fancy and can concentrate on a project without annoying interruptions. But working from home has its disadvantages too; including feeling isolated and finding it difficult to remain motivated. Rather like those who decide to move to the country but find it’s too quiet – for some people the buzz of the workplace is vital to their productivity and wellbeing. More →

Rise in employee wellbeing initiatives in 2014, despite little evidence they work

Rise in employee wellbeing initiatives in 2014, despite little evidence they work

Amidst the plethora of fitness and diet advice which greets the New Year comes discussions on the value of employee wellness programmes in reducing absenteeism and improving staff productivity.  A solid link between the two is still to be proved and now a major new piece of US research charting the effects of a seven-year programme on thousands of employees has found that while support for staff with chronic conditions was beneficial, there was no evidence that the fitness and lifestyle component made any difference. This will do little to stem the enthusiasm for wellbeing programmes however, as consultants Towers Watson reports there will be a rise in the uptake of employee wellness programmes over the coming year. More →

Driving home for Christmas? Forget Chris Rea and try Sigur Ros

Driving home for Christmas? Forget Chris Rea and try Sigur Ros

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Six in ten commuters travel by car. This was the finding of a survey conducted by the RAC earlier this month. Inevitably a busier road leads to congestion, and therefore stress. It’s no shock to learn, according to a Sky News report, that almost half of British drivers claim to have been involved in some form, with road rage. In fact, Britain is the shamed ‘winner’ of the highest road rage (Daily Mail), a surprising truth for such a stereotypically polite-prone nation. Road rage is a worrying occurrence – both for stress levels – but also for road safety. The Royal Society for the Prevention of Accidents attributed ‘aggressive driving’ to the deaths of 122 and the serious injury of almost 1,000 in 2011. It goes without saying, that lowering these high-stress experiences for drivers is a necessity.

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Festive burnout is latest ailment to strike unwary office workers

Festive burnout latest ailment to strike unwary office workersAs we enter the last full working week before the Christmas holidays, the reason why the office is already half empty isn’t just because staff have faked a sickie to do their Christmas shopping. Many of them may be genuinely sick – with Christmas the primary reason. The new ailment of “Festive Burnout” has been coined to mark the countdown to Christmas, as stress, exhaustion and illness begins to strike offices. According to the findings of a new investigation from AXA PPP healthcare;  while one in four Brits say that Christmas is their favourite time of the year, a third tend to start their holiday feeling burnt out from the stress of the run up to the holiday break.

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