Search Results for: automation

March 5, 2019

Digital transformation offers great opportunities for firms, but at a risk

by Neil Franklin • News, Technology, Wellbeing

Digital technology can improve our lives but it also poses a major risk of widening social inequality and blocking opportunities for people without the skills to navigate the online world safely, according to a new OECD report. A mix of technical, emotional and social skills is a pre-condition for people to combine their digital and real lives in a balanced way, and to avoid the mental health problems and other risks linked to abuses of online technologies, the report says.

February 27, 2019

The Hitchhiker’s Guide to the Workplace ⁰

by Mark Eltringham • Comment, Facilities management, Technology, Workplace, Workplace design

We know, and have for a long time, that the workplace is in a state of near constant flux and so we often fall into the trap of assuming that there is some sort of evolution towards an idealised version of it. That is why we see so many people routinely willing to suspend their critical facilities to make extravagant and even absurd predictions about the office of the future or even the death of the office. This is perniciously faulty thinking. However we can frame a number of workplace related ideas in terms of evolutionary theory, so long as we accept one of the central precepts about evolution. Namely that there is no end game, just types progressing and sometimes dying out along the distinct branches of a complex ecosystem. As a nerdy sort of guy of a certain age, I’ve tended to frame my thoughts on all of this with reference to an idea from The Hitchhiker’s Guide to the Galaxy by the great Douglas Adams.

February 27, 2019

Digitisation and culture of uncertainty lead employees to seek stability

by Sara Bean • AI, Technology, Workplace

Job security is the top reason employees in the UK joined their company, and also the main reason they stay, according to Mercer’s 2019 Global Talent Trends study. With close to one in three employees being concerned that AI and automation will replace their job, senior managers are also worried about the effects of digitisation, with nearly three-quarters (71 percent) of executives in the UK predicting t significant disruption in the next three years, compared to 23 percent in 2018. Mercer’s global findings reveal a similar story finding that as executives focus on making their organisations “future-fit”, significant human capital risks – including the ability to close the skills gap and overcome employee change fatigue – can impede transformation progress. Addressing these concerns is paramount, given that less than one in three executives rate their company’s ability to mitigate the effect on employees as very effective.

February 26, 2019

Digital and mobile tech at work is still not being used to full advantage

by Sara Bean • AI, Facilities management, News, Technology, Workplace

Just a third of businesses are using mobile technologies for their administration tasks, and as organisations struggle to digitise, many employees admit to finding pen and paper simpler to use. The vast majority (91 percent) of workers still prefer to use a desktop or laptop for administrative tasks, according to the research commissioned by ABBYY, as only one third (35 percent) use mobiles for admin, despite 43 percent of workers wanting to use it for this purpose. Millennials in particular are keen to use mobiles, with 55 percent wanting to use mobiles for admin – yet only 43 percent currently do. Older generations are also open to using mobile for admin, with 35 percent of Gen X currently doing so, and 41 percent wanting to. However, it’s clear that some employees are finding the latest technologies, such as mobile, too difficult to use – 28 percent still want to use pen and paper for admin tasks, as 46 percent find it simpler than other means. Desktop still runs the workplace in the UK, regardless of today’s remote working climate. Almost half of workers (48 percent) use a desktop or laptop because it’s easier, and 41 percent because it’s faster.

February 25, 2019

A four day week, people-watching at work, the art of AI and some other stuff

by Mark Eltringham • AI, Facilities management, Features, Technology, Wellbeing, Workplace design

While the recent Finnish pilot of universal basic income had mixed results, a trial of the other most talked about solution to our problem with work – the four day week – has been reported as far more promising. A New Zealand financial services firm called Perpetual Guardian switched its 240 staff from a five-day to a four-day week last November and maintained their pay. The results (registration) included a 20 percent rise in productivity and improved staff wellbeing and engagement.

February 18, 2019

Boost in adult learning essential when preparing for the future of work

by Neil Franklin • AI, News, Workplace

Many OECD countries need to urgently scale-up and upgrade their adult learning systems to help people adapt to the future world of work, according to a new OECD report. Getting Skills Right: Future-Ready Adult Learning Systems says that new technologies, globalisation and population ageing are changing the quantity and quality of jobs as well as the skills they require. Providing better skilling and re-skilling opportunities to workers affected by these changes is essential to make sure the future works for all.

February 6, 2019

A robot can do amazing things, but could it hold down a desk job?

by Amy LaViers • AI, Features, Technology

A colleague of mine, a roboticist, recently proclaimed that if one could teleoperate the robot he developed in his lab, it could hold down a desk job. It’s a common sentiment among roboticists that existing mechanical hardware is sufficient to replace humans in many of the tasks by which we earn a living. Rather than the hardware, the last, golden step to having human-like machine counterparts is in the development of appropriate algorithms. But this is wrong. There is in fact little evidence that robots have the mechanical features necessary to hold down a desk job, regardless of the algorithms.

January 28, 2019

UK leading the way in digital transformation strategy

by Mark Eltringham • News, Technology

IT consultancy Infosys has released new research, the Infosys Digital Radar 2019, which it claims reveals the digital transformation maturity of businesses around the world in 2018, and what it takes to navigate the next stage of their journey. Its main claim is that to become digitally advanced, organisations need to run multiple digital initiatives at scale at the same time. It suggests that organisations in the UK are now significantly ahead of the global average when it comes to their digital transformation, including countries like the United States and Germany.

January 23, 2019

Most workers think robots could not do their jobs

by Neil Franklin • AI, News, Technology

Despite regular warnings about the potentially massive displacement of jobs as a result of the ‘Fourth Industrial Revolution’ of automation and artificial intelligence, a new, large scale survey of workers around the world suggests that a significant majority of them do not think the technology puts their own role in any kind of danger. The new report from SAP was presented this week at the World Economic Forum Annual Summit in Davos.

January 21, 2019

Robot delivery dogs, digital pollution, why tech firms like ping pong and some other stuff

by Mark Eltringham • Features, Technology, Wellbeing

Today is officially* Blue Monday and instead of offering up an endless series of clickbait pieces telling you how to cope and make the day better for your colleagues, we’re turning our attention to more interesting things. Such as this recent piece arguing that our obsession with ‘millennials’ can cloud our perspective on more important issues about people, their characteristics, advantages and inequalities. It argues that birth dates are rather less important to people’s life chances than their background, individual abilities and structural issues in the economy and society. Who – as they say – knew?

January 18, 2019

Employers must take better action to avoid sick building syndrome

by Steve Loughney • Company news, Facilities management, Workplace design

Sick building syndrome is a collective term to describe when occupants of a specific building suffer from a related illness. Problems can either be localised to a specific room or more widespread throughout a building. The symptoms can manifest as headaches, blocked or runny noses, skin irritations, sore eyes or tiredness and difficulties with concentration. A number of building-related factors are linked to the condition with ageing offices and factories acting as magnets for sick building syndrome. Studies have shown that headaches and respiratory problems among office workers were directly related to the use of air conditioning and inadequate ventilation. Room temperature, light and noise, humidity, carbon dioxide, chemical contaminants (volatile organic compounds – VOCs), air quality and naturally occurring poisons can all inflame symptoms for sufferers requiring more precise control over environmental factors in the workplace. Making sure buildings are healthy for their occupants is a challenge. More →

January 10, 2019

Essay collection challenges the cliches about the future of work

by Mark Eltringham • AI, News, Technology

The RSA Future Work Centre has published a new essay collection which it claims presents fresh perspectives on the future of work. The report claims that there are four basic problems with the mainstream narrative about work: that there is a fixation with certain technologies, especially artificial intelligence and robotics; that this in turn leads to a distorted perception of the effects of technology; that this analysis ignores reality in favour of potential; and that technological change does not take place in a vacuum and has a number of knock-on effects that aren’t always considered. Worth noting that the authors of the essays are predominantly academic and the report focuses almost exclusively on the effects of technology.