Search Results for: business

October 24, 2013

Yahoo and HP “seeing success” by taking a stand against flexible working

by Sara Bean • Facilities management, Flexible working, News, Property

Yahoo has had some successes since curtailing its work from home policies, global corporate real estate leaders were told at this week’s CoreNet Global Summit in Las Vegas. Continuing the industry conversation around balancing an organisation’s need to foster work and collaboration in person (aka: presenteeism) against the needs of employees to work off site, the discussion centred on how employees can “be present” in an increasingly virtual world, and where should leaders in corporate real estate place their focus? Julie Ford-Tempesta, Senior Director, Real Estate & Workplace at Yahoo said despite predictions of “epic policy failure” following the announcement that all employees must work in the office; employee engagement is up, product launches have increased significantly, and teams are thriving. More →

October 22, 2013

Germans prove that long hours and productivity are often two completely different things

by John Sacks • Comment, Workplace

Earlier this year, Insight published the results of a survey which showed that the World’s hardest workers, contrary to what Jeremy Clarkson might say, are Mexican. But that poll told half the story because it only measured the number of hours people work. When it comes to productivity measured by output against time spent working, it turns out that it’s the Germans who are the undisputed champions according to research from the PEW Trust. This won’t come as a surprise if you believe the Teutonic stereotype, as many people assuredly do. The survey also found that, when asked which nation had the most productive workers, respondents in the UK, France, Italy, Spain, the Czech Republic, Poland and Germany itself all believe that Germans are Europe’s hardest workers.

October 21, 2013

Job satisfaction keeps employees motivated more than bonuses

by Sara Bean • Flexible working, News, Workplace

The reported levels of stress felt by banking employees already suggests that generous bonuses do not necessarily equate loving the job. Now a new study published today by the Institute of Leadership & Management (ILM) confirms that across the business sector, the single most effective motivator is job satisfaction (59%), with just 13 per cent saying the prospect of receiving a bonus or other financial incentive motivates them to work harder in their role. The survey of over 1,000 employees found that a competitive salary and a good pension are highly effective motivators (49%) but getting on with colleagues (42%) is nearly as important. The report also highlights how important good managers are to ensuring happy and motivated staff. More →

October 17, 2013

Employers should engage staff as active reputation builders in social media

by Sara Bean • News, Technology, Workplace

Employers who discourage staff from spending time at work updating their status on Facebook or following twitter feeds would be better served in harnessing their social media habits to promote the organization according to an academic study. Joonas Rokka, Assistant Professor of Marketing at Neoma Business School, has published new research in the Journal of Marketing Management that shows how social media can accentuate the role of employee and corporate reputation management. According to findings drawn from multiple business sectors and different types of companies, the research claims that companies need to focus more on managing employees as active reputation builders and brand ambassadors in social media instead of conceiving them only as possible reputation risks. More →

October 17, 2013

Video: reimagining work to help people become happier and more productive

by Mark Eltringham • Comment, Events, Facilities management, Technology

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Most companies are engaged in an attempt to help employees become happier, more productive and – yes –fitter at work. Firms do this because they are nice people or in the commercial interest of the business, or both. The problem is they are not doing it with a fixed set of criteria. Not only do they have to cope with changing commercial and economic conditions and legislation, they have to do it while the very nature of work evolves rapidly and in very different ways for different organisations. This is not so much like somebody moving the goal posts as it is like one of those games on It’s A Knockout where a contestant tries to do something while other people are shaking the platform they are standing on, squirting them with water, running into them, hitting them with things and yanking them back with ropes.

October 15, 2013

Task group launched to define zero carbon for non-domestic buildings

by Sara Bean • Environment, Facilities management, News, Property

A policy for all new non domestic buildings to be zero carbon from 2019 was introduced by the Labour government in 2008. Although the Coalition Government recommitted to this target, announcing in July it would strengthen energy efficiency standards for new non-domestic buildings from April 2014, they had yet to come up with a definition of zero carbon for non-domestic buildings. The UK Green Building Council, whose membership includes the architects, developers, contractors, product manufacturers and others who will be tasked with delivering zero carbon buildings from 2019, is therefore launching a new Task Group to help define and build support for a definition of zero carbon for non-domestic buildings that works for industry. More →

October 15, 2013

Demand in UK regional office markets beginning to outstrip supply

by Mark Eltringham • News, Property

The latest report from property consultancy Savill’s looking at trends in the UK’s commercial property market paints a now very familiar picture of an increasingly healthy market driven by a number of sectors in general and the tech and media industries in particular, but also of growing confidence outside of London. It also highlights a marked shift away from public sector to private sector employment. Although the upsurge in demand is putting pressure on the supply of appropriate office space in certain parts of the country, a new report published today by KPMG also highlights the growing order books of UK construction firms and an increase in confidence amongst builders.

October 15, 2013

New Smart City Forum to capitalise on $400 billion global sector

by Sara Bean • Environment, News, Property, Public Sector, Technology

Infographic Smarter Cities. Turning Big Data into Insight

IBM Infographic

London, Dublin, Barcelona, Boston and Bristol have something in common – they’re smart cities that use intelligent technology to monitor their urban infrastructure. The data is used in a variety of ways; to save money, minimise waste, measure water usage and manage transport routes. Solutions range from utilising IBM’s ‘Big Data’ to analyse traffic congestion on Dublin’s public transport network, to monitoring greenhouse gas emissions from Boston’s buildings. The smart cities industry has been valued at more than $400 billion globally by 2020, with the UK expected to gain a 10 per cent share ($40 billion). Now the government has announced it is to set up a new Smart Cities Forum, chaired by Universities and Science Minister David Willetts and Cities Minister Greg Clark, with representatives from cities, business, and scientists. More →

October 14, 2013

More employers than ever introduce some kind of flexible working pattern

by Sara Bean • Flexible working, News, Workplace

Disenchantment with flexible working appears to be ongoing in the tech sector, with a recent report revealing that computing giant HP is following Yahoo’s lead by quietly discouraging staff from working from home. However, more employers than ever are attaching growing importance to making at least some changes to working patterns as a means of managing rising long-term absence levels. In the annual CIPD / Simplyhealth Absence Management, the number of employers introducing small changes, such as later start times, has increased by 20 per cent in the last year alone. Over 70 per cent of organisations report a positive impact on employee motivation and employee engagement, while a further 46 per cent are using flexible working options to support employees with mental health problems. More →

October 10, 2013

Why the serviced office sector needs to put more effort into its customer service

by David Saul • Comment, Facilities management, Flexible working

Serviced offices at Cheapside

It’s National Customer Service Week, a week-long initiative set up to inspire businesses to take a step back, look at their customer relations and promote excellence in customer service amongst their teams. Across every business in every sector, excellent customer service is key to gaining and retaining custom, and this is particularly the case when it comes to the serviced office industry. Average customer retention rates are just eight months in the officing sector, so addressing this through improved customer service can have a huge impact on the bottom line. I believe the serviced office industry can do more. There is a danger that low retention rates cause companies to place a greater emphasis on winning new businesses, with existing clients’ needs coming second place. More →

October 9, 2013

New CIOB survey lifts lid on extent of corruption in UK construction

by Mark Eltringham • Architecture, Facilities management, Property

A new survey from the Chartered Institute of Building (CIOB) claims that the majority of professionals in the UK construction industry believe that corruption in the sector is commonplace. The survey, which can be downloaded in full here, found that over a third (35 percent) had personally been offered a bribe or some other form of inducement at some point in their career, while nearly two-thirds (65 percent) believed the offer of gifts and corporate hospitality to win contracts is commonplace. A similar proportion (38 percent) of respondents had come across anti-competitive practices on at least one occasion, and of those, 29 percent had experienced cartel activity in the year running up to the survey.

October 8, 2013

More than half of twenty-something UK men would like all male offices, claims survey

by Mark Eltringham • Comment, Workplace

At Insight we report surveys from firms on an almost daily basis. We generally do so without too much comment, trusting that readers are smart or jaded enough to apply their own filters based on whichever company is responsible and the number of people surveyed before dusting them all with a liberal pinch of salt and coming to their own conclusions. Even so, here’s one that may need more seasoning than most. According to a new survey from business supplies company Expert Market, slightly more than half of the UK’s male workers under the age of 30 would like to work in an all male environment, mostly based on the idea that this would mean less flirting, fewer arguments and more work.