November 18, 2019
A new study from The Institute of Leadership & Management claims there is a significant gulf between the organisational values held by UK businesses and the personal values of their workers, and highlights the different values considered important to men and women, younger and older workers and between sectors. (more…)
October 29, 2019
While progress has been made with tackling racial discrimination in recent decades, it is clear that it still lives on in the workplace in less overt and more nuanced forms. A survey commissioned by the Trade Union Congress found that over 70 percent of ethnic minority workers say they have experienced racial harassment at work and around 60 percent state that they have been subject to unfair treatment by their employer. Karen Holden, Founder of A City Law Firm, is keen to outline the laws surrounding racial discrimination in the workplace and exactly what the employers responsibilities are. (more…)
October 25, 2019
The best workplaces are always focused on people. Which is why many of the great pioneers of workplace thinking are from the social sciences, including disciplines such as psychology, ethnography and anthropology. These are the people who have shared the insights that help us to understand the characteristics of great office design. In particular, this relies on an awareness of the ways in which people interact in particular spaces. (more…)
October 25, 2019
The term Global Village has passed into general use to describe many of the phenomena we associate with the modern globalised world. But it actually dates back to 1962 when coined by Marshall McLuhan to describe an emerging, electronically contracted world in which cultures converge alongside political, business and legislative frameworks. These forces have been instrumental in bringing nations and organisations closer together and yet each nation continues to be shaped by little differences and residual cultures and conditions. (more…)
October 16, 2019
Remote working is becoming more popular than ever. A study released by the Swiss office provider IWG found that 70 percent of professionals work remotely at least one day a week, while 53 percent work remotely for at least half of the week. Some multinationals have their entire staff working remotely, with no fixed office presence at all, which can result in having employees situated all over the world. (more…)
October 7, 2019
An email pops up on your screen. It’s a client sharing a project update. A Slack message appears. It’s your boss asking a question. A text alert beeps. A colleague wants to know if you will be attending a meeting. Sound familiar? People are increasingly besieged at work by workplace interruptions through email, messaging apps, social media and in-person encounters. (more…)
October 1, 2019
UK organisations risk falling behind global competitors unless they act now to accelerate their use of AI technology, according to a new report unveiled today by Microsoft UK. The report claims that organisations currently using AI are now outperforming those that are not by 11.5 percent – a boost that, in the face of unprecedented economic and political uncertainty, UK businesses can ill-afford to pass up, the authors suggest. (more…)
September 19, 2019
Flexible working, sharing information about local clean air routes and incentivising active travel are just some of the ideas being put to businesses today as new research suggests employers need to do more to address the issue of air quality and pollution for staff both in the workplace and on their commute. (more…)
September 10, 2019
Managers should seriously consider giving their employees the reins for a day to test new research that indicates seven out of 10 employees worldwide (69 percent) say they can do their boss’s job better, despite nearly the same number of workers (71 percent) grading their boss’s competence a B or better.
The Global State of Managers research comes from The Workforce Institute at Kronos Incorporated and Future Workplace, which examined how nearly 3,000 employees in Australia, Canada, France, Germany, India, Mexico, the U.K., and the U.S. would grade their manager’s effectiveness across five factors: communication, competence, empowerment, professional development, and support.
According to the study, employees grade their managers high on competence but nearly fail them when it comes to work-life balance and job coaching. Overall, people feel managers are good at their jobs, with the majority of employees grading bosses an A or B for competence (71 percent) – the highest grade given – and work ethic (70 percent).
Bosses also received high marks (B or better) for their communication skills, people management skills, and ability to handle performance-related issues (all 67 percent). The older the employee, however, the more critical they are of their boss: Baby Boomers1 and Gen Xers grade managers more harshly with a C, D, or F for overall people management skills (37 percent and 38 percent, respectively). Worldwide, the employee-manager connection remains critically important: 70 percent of employees say their relationship with their manager is an extremely or very important factor when deciding to remain at their current job, with 22 percent agreeing it’s somewhat important. Millennial (79 percent) and Gen Z (73 percent) employees feel strongest about the importance of the manager relationship for retention compared with Gen X (66 percent) and Baby Boomer (62 percent) counterparts.
Other findings
Differences by sector and nationality
Despite rating their managers No. 1 in all categories, 95 percent of Indian employees still say they could do their boss’s job better all of the time (47 percent) or some of the time (48 percent). This sentiment is followed by 87 percent of Mexican workers and 71 percent of French workers. Canada (61 percent) and U.S. (59 percent) workers feel the least confident that they could do their boss’s job better – yet it’s still more than half of all employees.
Managers in the technology industry are on top overall, scoring highest marks (A or B) in people management (81 percent), communication (75 percent), and modeling work-life balance (70 percent). Professional services managers (e.g. accountants, engineers, lawyers) rank second-best, with 70 percent of employees grading them a B or better for people management and communication. Employees in the technology (77 percent) and finance (70 percent) sectors say they have a strong or very strong relationship with their boss, followed by manufacturing (62 percent); education (61 percent); retail (61 percent); and professional services (61 percent).
There is room for managers to model better work-life balance in frontline industries – i.e. those who must be present to do their jobs – with 53 percent of employees in federal government, 42 percent in healthcare, and 42 percent in retail giving their boss a C or worse.
Regarding pure competence, managers are graded worst – C or lower – by public safety (44 percent); federal government (39 percent); transportation/distribution/logistics (35 percent); and healthcare (34 percent) employees. More than one in three employees give poor marks of a C or worse for their manager’s work ethic in federal government (37 percent); healthcare (34 percent); transportation/distribution/logistics (34 percent); and manufacturing (33 percent).
Image by Pixabay
September 5, 2019
Coming up with a good creative idea is hard. We do not fully understand how this process works, but there are certain techniques that have proved successful in fostering creativity, such as mind-mapping, brainstorming or creating conditions for free experimentation. Many big companies (such as design agencies) embrace these practices in the way they work. (more…)
September 3, 2019
New research published by Totaljobs claims that nearly half (49 percent) of workers claims that they have quit a job due to the work relationship with their boss going sour and fewer than one in five (18 percent) feel they can trust their boss. Only a third (34 percent) of workers said they felt confident they could approach their manager about a work-related issue, dropping to just 1 in 5 (20 percent) when raising a personal problem. (more…)
November 16, 2019
Is IoT the answer to occupancy level issues?
by Byron BeMiller • Comment, Facilities management, Technology