June 15, 2018
Four key points to consider when creating a digital workplace
As the use of digital technologies and data to create new value propositions and operating models becomes more commonplace, workplaces across the world are being affected across sectors, from manufacturing to local government. Almost all areas have been touched by the megatrend, whether from own initiatives or to keep up with competitors. However, Arthur D. Little’s Digital Transformation Study reports that almost 80 percent of companies surveyed were only “digitally adaptive”, with digital efforts limited to products and services at best, and no comprehensive approach to adapting their mind-sets. To help traditional organizations adapt sufficiently to compete with digitally minded start-ups, we have identified four key questions to consider when developing digitalization strategies and the creation of a fully digital workplace.
Almost half (49 percent) of companies are struggling to find skilled workers as digitisation and automation cause significant change in the skills businesses look for in professionals, according to new data from Robert Half UK. As a result, one fifth (21 percent) are now looking to recruit candidates with exceptional soft skills, with a view to developing the desired technical skills on the job. In the Robert Half research, UK business leaders consider an openness to new ideas (28 percent), an openness to change (26 percent) and good communication abilities (19 percent) as key attributes and will prioritise these areas when considering new talent. Digitisation and automation are rapidly evolving the business world. Companies are having to quickly adapt to the changing world of work, and are looking for employees who can keep pace,” says Matt Weston, UK Managing Director at Robert Half.
As employment levels rise, employers are facing stronger competition to attract and retain staff. Now the latest research suggests there is an escalation in the ‘war for talent’, as nine out of 10 new hires admit they would leave a job that fails to meet expectations within a month. According to research commissioned by Robert Half of 9,000 candidates in 11 countries across four continents, nearly half (47 percent) admit they decide whether they would or wouldn’t accept a position straight after the initial meeting. Highlighting that first impressions count, a further one fifth (20 percent) know if they are interested after the first communication (call/email), while 17 percent typically decide within the first five minutes of the interview. Less than one in 10 (9 percent) wait until they have completed subsequent interviews to decide and merely 7 percent decide during contractual negotiations. Even once candidates have accepted a role, 91 percent admit they would consider leaving a job within their first month and 93 percent during their probation period.
Companies will need more, not less people, in the near-term to meet the demand stimulated by automation, claims a new report from ManpowerGroup. The report – Robots Need Not Apply: Human Solutions in the Skills, found that 91 percent of employers in the US will maintain or increase headcount in the next two to three years as industries shift to more advanced, automated processes. The report provides a real-time view of the impact of automation on headcount, the functions most affected and the soft skills that are both of greatest value and hardest to find. Frontline and Customer-Facing functions anticipate the most growth as organisations place higher value on customer service and human interaction. Manufacturing and Production functions are close behind. Back-office functions that are routine or add less value to customer interactions are under greatest threat as organisations implement new technology to drive efficiency. In this Skills Revolution the best blend of high-tech and high-touch will be the combination of human strengths with technical and digital know-how: 61 percent of companies say communication skills, written and verbal, are their most valued soft skill followed by customer service, collaboration and problem-solving.
April 25, 2018
A few demonstrable truths about agile working that aren’t talked about enough
by Sarah Booth • Comment, Workplace design
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