April 27, 2020
And so our timelines flit from 5G conspiracy theorists, to 10 tips for your home office, Zoom group selfies, right back to where we started: the worn out topic of ‘the future of workplace‘. We’re in something of a collective thought process, excluding Donald Trump that is, who is clearly on his own individual trajectory. More →
February 27, 2020
With a new decade comes a renewed focus on talent for workplace designers. Employers are beginning to better understand the value in hiring neurodiverse employees for creative and strategic thinking. They also understand that creating physical and digital workspaces, which blend the principles of universal design (making spaces accessible for the broadest possible range of individuals), and encouraging wellness are essential for attracting top talent and giving their business a competitive edge. More →
January 30, 2020
It may not always be evident to those working in logistics, but burnout doesn’t exist solely in supply chain recruitment – it’s a recognised condition which is having an impact across all industries and sectors. According to the Labour Force Survey, the UK lost 15.4 million working days in 2017/18 to work-related stress, depression or anxiety, with 239,000 new cases reported. Increasingly, severe cases are being recognised as ‘burnout’. More →
November 12, 2019
A new report from the RSA, Democratising Decisions About Technology, considers how citizens can have agency over new technologies, such as AI, which are entering their workplaces, homes and lives. This report reveals the desire and capability of ordinary citizens to engage with sometimes complex technology-related questions, and presents a toolkit for organisations looking to engage ordinary people on AI. The NHS, criminal justice system and employers will face a backlash against ‘tech creep’ unless they commit to ensure a role for citizens in designing and deploying tech, the report warns. More →
October 18, 2019
Great news! No, not the Brexit deal but the reports that the US has replaced the floppy disks it uses to store the information about its nuclear arsenal with something a bit less Nineties. If nothing else, a useful reminder that even the people responsible for a potential Armageddon might not be quite on board for the Fourth Industrial Revolution just yet, and are still coming to terms with the Third. More →
September 4, 2019
HOK’s WorkPlace practice has issued its latest report, Designing a Neurodiverse Workplace (registration), exploring how organisations can apply workplace design to create physical environments that support the full range of neurodiversity in employees. HOK’s report includes interviews with experts as well as suggestions for design strategies, operational changes and individual adjustments that can support neurodiverse and neurotypical staff alike. More →
July 25, 2019
A vicious cycle can begin with one little white lie from a co-worker, diminishing the ability of other employees to read others and then even undermining the entire workplace or business, finds a new study from researchers at Michigan, Harvard, Virginia and Olin Business School at Washington University in St. Louis. Dishonest deeds diminish a person’s ability to read others’ emotions, or “interpersonal cognition,” the research found. In addition, the consequences can snowball. One dishonest act can set in motion even more dishonesty. More →
June 5, 2019
An emerging super-group of employees and consumers in the UK is adding intense pressure to already challenged C-suite leaders who are navigating tough economic, technological and geo-political environments – further threatening company growth, a new Accenture (NYSE: ACN) study finds. With nearly three-quarters (73 percent) of these powerful stakeholders believing they have the potential to destroy company value in the long term, the C-suite understands the need to respond. More →
April 25, 2019
There are lots of reasons to worry about where the World might be taking us, or perhaps where we are taking it. You can take your pick but for me one of the most worrying aspects of contemporary discourse is the obvious dearth of empathy. We might like to think of this as an innate characteristic of human beings, but it really isn’t. It’s something that we also need to learn. This idea is explored in this piece by Hanna Rosin who centres her argument around an analysis by Sara Konrath, an associate professor and researcher at Indiana University who has discovered that our willingness to empathise with people is eroding rapidly, especially for those who we see as ‘other’ or irrelevant. If you want an example of lack of empathy, you can see it in this footage of a banker being taken to task for it in a US committee hearing.
April 5, 2019
We start with a question. Why hasn’t the gig economy killed traditional work?, asks Greg Rosalsky and goes on to explain what many people have now realised. The answer, as Greg points out, is that the gig economy doesn’t replace traditional work, never has, and the rise of casual work of this kind has primarily been a way for people to deal with a volatile labour market and shrinking real incomes. Offer them the choice of a decent monthly income, benefits and a contract and most of them will take you up on it.
March 22, 2019
The RSA’s Future Work Centre has released research that models four ‘futures of work’ by 2035 – and claims to show how out of touch politicians are with changes in the workplace. The report, published in partnership with Arup, claims to avoid the usual sensationalism around topics such as automation, the Internet of Things, surveillance, gig work and AI to establish what workers can expect in the workplace in the near future. The report applies morphological analysis to generate its four models of work.
April 29, 2020
We should be addressing the why of the return to work as much as the how
by Judy Gavan • Comment
As we anticipate a return to relative normality post lockdown (whenever that may be), workplace strategy is a hot topic. In considering how we respond to new challenges let’s make sure we keep sight of the big picture. We need to address immediate issues whilst exploiting new opportunities to reinforce and expedite our established strategic direction. Choice and flexibility are central to the wider business reform agenda and should remain our touchstones. More →