December 21, 2018
Are open plan workspaces truly evil or is this just fake news?
A recently published paper describing the results of an academic study by Ethan S. Bernstein and Stephen Turban[1], both of Harvard, has become another unwarranted casualty of the debate within our industry and in the mainstream media on ‘open plan’ offices versus anything else. The researchers conducted two controlled studies in different organisations before and after a workplace refurbishment from dedicated cubicles to dedicated open plan (benching) neighbourhoods, and concluded that face to face interaction reduced significantly, while email and other digital communications increased in the new environment.
Fifty percent of UK employees feel their employers don’t understand them or their potential – higher than the European average of 46 percent according to a study of over 2,000 workers across the UK, France, Germany, Italy and the Netherlands from ADP. The research found that 40 percent of UK workers are unhappy with the quality of leadership, with only France reporting slightly higher figures, where 52 percent saying they feel misunderstood by their employer. This was followed closely by Italy (48 percent) and Germany (46 percent), while the Netherlands reported the most positive results with only a third stating such feelings (35 percent). However, UK and European employees are more likely to feel their direct reports understand them better, with 61 percent reporting that their managers know and support them, and want to see them succeed. This shows that those working more closely together enjoy better relationships, which in turn is likely to lead to better quality of work and greater productivity. The lesson for businesses is that close relations between all staff, regardless of seniority, matter.
IT analyst Gartner has forecasted that by 2022 cloud will make up almost a third of IT spending, but only a quarter of SMEs are properly prepared for it, claims a new study. The Missed Middle study, commissioned by Crown Workspace, found that three quarters of UK SMEs are failing to embrace workplace technologies such as cloud, mobile working and digital devices. This could impact their business agility, security and financial efficiency. Cost is the most common barrier preventing SMEs from creating the optimum workspace that features modern technology. For instance voice technology has seen huge adoption over the past few years, however less than one in five respondents are ready for it in the workplace. 
People and machines are entering a new era of learning in which artificial intelligence (AI) augments ordinary intelligence and helps people realise their full potential. But CIOs need to prepare workers for a future in which people do more creative and impactful work because they no longer have to perform many routine and repetitive tasks, according to analysts speaking at the 
Under half (47 percent) of British managers ‘completely agree’ that they would recommend their workplace to others, lagging behind other countries, such as Austria (66 percent), Finland (53 percent), Switzerland (53 percent), and France (51 percent). This is according to a Cornerstone OnDemand and IDC survey of over 1,900 European HR, IT and line of business managers, 
Last year John Cridland 
December 7, 2018
Seven reasons why this will not be the office of the future
by Mark Eltringham • Comment, Facilities management, Furniture, Workplace design
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