Search Results for: employee experience

August 26, 2016

Bridging the generation gap is the key to a happier workforce ⁰

by Sara Bean • News, Wellbeing, Workplace

People who work in multigenerational teams are much more engaged and likely to deliver higher levels of customer service a new report suggests. In a survey of over 32,000 of McDonald’s own UK employees, their people who work with a cross-section of ages registered a 10 percent increase in happiness levels compared to those who work with their peer group. With the GCSE results just in, the fast food retailer wanted to gauge attitudes among potential future employees, so McDonald’s UK commissioned a census of 5,000 people representing each of the five working generations. It revealed that adults of all ages are united in wanting to be part of a multigenerational workforce. In fact, the opportunity to work with people of different ages was the top priority for more than half of all respondents (58 percent) and this factor was important for older people born between 1900 and 1964 (67 percent), as well as 16-year olds (57 percent).

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August 23, 2016

US Millennials ‘martyred’ behaviour helps drive culture of presenteeism ⁰

by Sara Bean • Comment, Flexible working, News, Wellbeing, Workplace

As the school holidays draw to a close, those Brits who’ve enjoyed their annual two-week holiday break will probably have squirreled away some days to take them through to the end of the year. Not so easy for the average US worker who earns on average just ten paid vacation days per annum, for each year of service. According to a survey carried out last year, many Americans even fail to take that allocated leave for fear of being seen as slacking. And now a new piece of research claims that far from breaking this tradition of presenteeism, US Millennial workers are the most likely generation to forfeit time off, even though they earn the least amount of vacation days. These findings, from Project: Time Off’s new report, The Work Martyr’s Cautionary Tale: How the Millennial Experience Will Define America’s Vacation Culture suggest that Millennials stay at work because they feel more fear and greater guilt about taking time away from the office than any other generation.

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August 23, 2016

Working mothers paid third less as maternal gender pay gap widens ⁰

by Sara Bean • Flexible working, News, Workplace

The gender pay gap is still prevalent within the UK workforce and the gap only widens further when women have children, according to a report published today. Research by the Institute for Fiscal Studies (IFS) funded by the Joseph Rowntree Foundation found that on average, women in paid work receive about 18 percent less per hour than men, but this wage gap is smaller when comparing women before they become mothers. The gap widens consistently for 12 years after the first child is born, by which point women receive a third (33 percent) less pay per hour than men. The widening of the hourly wage gap after childbirth is associated with reduced hours of paid work, but this is not because women see an immediate cut in hourly pay when they reduce their hours. Rather, women who work half-time lose out on subsequent wage progression, meaning that the hourly wages of men (and of women in full-time work) pull further and further ahead.

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August 19, 2016

Over a third of office workers complain about poor air quality ¹

by Sara Bean • Facilities management, Wellbeing, Workplace design

Almost 70 percent of office workers believe poor air quality in their place of work is having a negative effect on their day-to-day productivity and wellbeing, claims a survey commissioned by the Building Engineering Services Association (BESA); and a third of workers are concerned that poor air quality could be having a negative effect on their health. Opening windows is the most commonly used form of ventilation with 60 percent of workers saying it is the first thing they do if they need fresh air. However, although this is seen as a natural response, opening windows runs the risk of further polluting the working environment by letting in outdoor toxins, the survey claims. Given that we spend 90 percent of our time indoors and on average, 212 days a year at work, BESA has called on firms, managers and employees to ensure proper, effective, well maintained ventilation systems are operating in all offices across the UK.

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August 11, 2016

Disabled workers continue to face barriers in the workplace ⁰

by Mark Eltringham • Legal news, Wellbeing, Workplace

A series of reports published in the past few days highlight the challenges faced by Britain’s disabled workers. The studies claim separately that disabled workers are keen to work but are less likely to be in employment and may be hiding disabilities from employers, are paid less when they are in work and that many employers do not feel they are well equipped to deal with the needs of disabled staff. The first study from Reed in Partnership and Disability Rights UK found that one in ten employers do not feel able to support a disabled employee. Meanwhile research from the Equality and Human Rights Commission (EHRC) found that employees who experience mental ill-health earn up to 42 per cent less than colleagues. A third report from Citizen’s Advice found that 40 percent of disabled people would like to work but can’t find a job. And finally a report from RIDI claims that many people applying for jobs may be hiding their disability from employers.

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August 1, 2016

One in five UK workers believe their job is less secure due to Brexit vote ⁰

by Sara Bean • Legal news, News, Public Sector, Wellbeing, Workplace

Around one in five employees in the UK are feeling pessimistic about the security of their current job because of the Brexit vote to leave the EU, a new survey by the CIPD claims. Answering a range of questions, including how they felt about the future as a result of the UK’s vote to leave the EU, around 44 percent of the 1,000 working adults who took part felt pessimistic about the future, with this being particularly high amongst public sector workers (61 percent), voluntary sector workers (58 percent) and people aged 25-34 (63 percent). 22 percent said they felt their job was less secure now. The CIPD’s survey also highlighted incidents of harassment and bullying in the workplace relating to the Brexit decision, with more than one in ten employees saying that they have experienced, witnessed or heard of incidents of harassment or bullying of a political nature and just under one in ten (7 percent) referenced incidents of a racist nature (7 percent).

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July 21, 2016

Young people entering the workforce are not prepared for office politics ⁰

by Neil Franklin • Flexible working, Wellbeing, Workplace

Office politics is the one thing many young people are least prepared for when starting their first job, according to a new study by the Co-op. The study comes as many them are about to enter the workforce for the first time. With more young people opting for the world of work in the form of apprenticeships and on the job training rather than higher education, the members of ‘Generation Y’ often find they are unprepared for these softer skills needed to get on in the office according to the poll of 1,100 16-25 year olds. Over half of young people (54 percent) said that they were not prepared or informed about office politics. The study is part of the Co-op’s campaign to champion young people in the workplace by taking a closer look at what motivates 16-25 year olds. The research suggests that young people could find it harder to express opinion and ideas in the workplace, which in turn could lead them to feel isolated and unsupported.

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July 20, 2016

We need to keep a more open mind about open plan office design

by Maciej Markowski • Comment, Facilities management, Workplace design

Most people will be aware that there has been an historic and enduring debate about whether open plan offices are a good or a bad thing. Past articles whether in the Guardian, Dezeen or across the pond in the Washington Post would typically suggest that they diminish productivity and foster a number of other workplace ills. However introducing open plan design principles into your office is almost certainly a good idea. You really just need to make sure that you provide your employees with a choice of settings that allows them to work somewhere that suits the task in hand whether it’s space for concentration or privacy for confidential conversations in order to make it work. It’s a complex and contentious issue so it’s worth asking where open plan works and where it really doesn’t. If you ask many employees working in open plan offices what is bothering them, they’ll probably tell you two things: that they cannot focus and they have no privacy.

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July 7, 2016

Employers and staff disagree on root causes of workplace stress ⁰

by Sara Bean • Flexible working, News, Wellbeing, Workplace

Seventy-five percent of US employers say workplace stress is their number one health concern, but a disconnect between employers and employees on the causes of stress could undermine efforts to address the problem. Data from Willis Towers Watson’s 2015/2016 Global Staying@Work Survey along with its 2015/2016 Global Benefits Attitudes Survey reveals that the top causes of stress has picked by employer tended to fall into categories of large organisational issues, such as change and ubiquitous technology connections which can make employees feel that they are always on the job. By contrast, employees pointed more directly to specific elements of their personal work experience. For example, employees ranked organisation culture — including a lack of teamwork and a tendency to avoid accountability — third on their stress list, while employers ranked it last. Conversely, employers identified insufficient work/life balance as the top stressor for workers, while employees ranked it sixth.

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July 6, 2016

Which aspects of workplace design are most important to personal wellbeing? ⁰

by Marc Bird • Comment, Wellbeing, Workplace design

There is no doubt that the UK’s office based knowledge industry is facing a crisis in the form of a ‘wellbeing deficit’. Both the Confederation of British Industry (CBI) and Health and Safety Executive (HSE) have reported record levels of absenteeism, with the latter attributing 23.3 million lost working days to work-related ill-health, such as depression, stress, anxiety and musculoskeletal disorders. A great deal is already known about the causes of the key issues of employee stress and demotivation, but more work needs to be done to establish how organisations can meet their corporate goals with regard to these issues, whilst still engaging, motivating and nurturing their workforce. A significant body of published research has identified that a sense of ‘personal control’ can have a hugely positive impact on employee wellbeing, but how can we engender that control when it comes to creating a productive working environment?

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July 5, 2016

Employers need more help in navigating the Apprenticeship Levy ⁰

by David Allison • Comment, Workplace

According to the latest governmental statistics, apprenticeships reached a record high in 2014/15 with over 871,000 apprenticeship participants within the UK. The majority of these were in the service sector, and almost three quarters were concentrated in three sectors: Business, Administration and Law; Retail and Commerce Enterprise and Public Services and Care. Last year the government announced its plans to introduce a new UK-wide levy on large employers in a bid to fund apprenticeships and to create 3 million more apprentices by 2020. Due for implementation in April 2017, this levy promises to have a significant impact on the existing apprenticeship landscape. As the implementation of the apprenticeship levy draws nearer, it is rising to the top of companies’ HR and Finance agendas, as businesses attempt to work out how to reap a return on investment, with the Confederation of British Industry (CBI) calling for the Government to put off its introduction.

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June 24, 2016

Property and workplace experts have their say on the Brexit outcome ⁰

by Mark Eltringham • Architecture, Comment, Facilities management, Property, Workplace, Workplace design

Well, the results are in and the UK’s electorate has voted by a narrow margin for the country to leave the EU. There are likely to be other developments but whatever you make of the UK’s decision to vote to leave the EU – and I think it’s fair to say most independent people think it’s inexplicable – there’s no doubt that it will have a profound impact on the UK’s economy, relationship with the world, culture, working conditions and markets. What it will mean in practice won’t be apparent for months or years, of course, but that hasn’t stopped experts who work in the property, workplace, design, legal, HR and architecture sectors having their say on its potential implications. We’ll look at these specific issues in more detail going forward but for now, here’s a round-up of those we have so far, which we’ll keep updated throughout the day as the dust settles on what will prove to be a momentous decision for the UK, Europe and rest of the world.