Search Results for: employee satisfaction

October 25, 2016

How tech giant EMC standardised the design and management of its office portfolio ⁰

by Cathy Hayward • Case studies, Facilities management, Features, Workplace design

This summer’s headlines have been full of discord, a cacophony of angry voices either directed at continental Europe, or at the Brexiters who voted for Britain to leave the European Union. But EMC, a global leader in information technology-as-a-service which has recently been acquired by Dell, is a leading light of European integration through its One Team approach to workplace management and design across Europe, the Middle East and Africa (EMEA). Over the past three years, the EMC Global Real Estate and Facilities Team (GREF), which supports more than 12,000 people in around 130 office locations across 50 countries in EMEA, has transformed from a group operating independently, to a fully-aligned team which provides a uniform and standardised approach to workplace delivery and management to enable greater business success.

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September 27, 2016

Boost predicted for commercial property transactions across the UK ⁰

by Mark Eltringham • Flexible working, News, Property

The next five years will see demand for commercial property in the South East of England expand at a faster rate than in London according to the Royal Institution of Chartered Surveyors (RICS) Annual Occupiers Survey 2016. The survey, conducted in association with EY and Savills found that a fifth (20 per cent) of UK property decision-makers expect to increase rather than decrease the amount of space they own or rent in the South East. In total, a net balance (percentage expecting to expand minus percentage expecting to downsize) of 13 per cent more respondents in the South East expect to increase, rather than decrease their portfolio, nearly double the figure for London at seven per cent. The net balance figures showed the lowest indication of growth was in the South West, at four per cent. The survey also revealed that 41 per cent of UK firms expect to expand the amount of UK property they own or rent over the next five years while only 8 per cent expect to downsize.

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September 19, 2016

North America leading the way in adopting healthier buildings ⁰

by Sara Bean • Environment, Facilities management, News, Wellbeing, Workplace design

While building owners, developers, managers and investors in North America are showing increasing interest in practices that prioritise the physical, mental and social well-being of tenants and occupants, European buildings have fewer spaces created with wellness in mind. The Drive Toward Healthier Buildings 2016, by Dodge Data & Analytics and the World Green Building Council, produced in partnership with the Canada Green Building Council and Delos, says the top five healthier building features currently in use include better lighting, products that enhance thermal comfort, spaces that enhance social interaction, enhanced air quality and products that enhance acoustical comfort. However, in an analysis of global trends in health and wellbeing, European respondents reported less frequent use of spaces that enhance tenant mood, spaces that enhance social interaction or spaces that create opportunities for physical activity than their North American or Asian counterparts.

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September 8, 2016

What do Millennials and Gen Z want from work? The same as everybody else ⁰

by Mark Eltringham • Flexible working, News, Technology, Workplace design

More evidence that younger people are in fact people after all emerges with the publication of a new report from Randstad and Future Workplace. The study of over 4,000 individuals worldwide claims that despite widespread belief, 41 percent of Generation Z employees believe that collaborative, corporate offices combined with a degree of autonomy and flexibility is their preferred way to work. They prefer bosses with strong communication skills, value face to face meetings, are irritated by distractions and believe they will probably have a career focussed oln one specific sector. As a follow-up to a previous study conducted in 2014, the Gen Z & Millennials Collide@Work report focuses on the impact of Gen Z entering the workplace for the first time and how Millennials are engaging with them. Both studies claim that Gen Z and Millennials continue to prefer communicating with co-workers and managers in-person in lieu of email and phone.

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May 16, 2016

Women (and men) don’t enjoy the full wellbeing benefits of flexible working ⁰

by Dr Daniel Wheatley • Comment, Flexible working, Wellbeing

There has been significant expansion of flexible working arrangements (FWAs) in the last two decades, driven to some degree by the work-life balance agenda. However, in practice work-life balance and flexible working continue to be viewed as a ‘women’s issue’, as women more often reduce hours or work part-time. But recent research conducted by my own department suggests that women working flexibly are not experiencing the potential wellbeing benefits when compared to men. Flexible working arrangements include part-time, flexi-time, job share and homeworking. Part-time accounts for approximately 40 percent of female employment and is the most common FWA used by women. Term-time working is also used predominantly by women, reflecting the typical gender roles regarding caring for school-aged children. Meanwhile, flexi-time remains the most common arrangement used by men, at around 19 percent.

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May 9, 2016

Women not reaping full wellbeing benefits of flexible working ⁰

by Sara Bean • Flexible working, News, Wellbeing, Workplace

Working flexible hours is associated with lower job satisfaction among women, but greater satisfaction among men, a new study claims. The research explores the impact of flexible working on job, leisure and life satisfaction and suggests that women are not experiencing the full benefits. According to Dr Daniel Wheatley, lecturer in Economics at Nottingham Business School, Nottingham Trent University; the research suggests that while flexible working generates a number of benefits, working part-time or reduced hours has significant negative impacts on job satisfaction. He explains: “While some women are able to use reduced hours optimally, such as those working part-time following maternity leave, those using reduced hours for lengthier periods because of commitments such as childcare may feel trapped in ‘restrictive’ flexible employment. They may only be able to gain low skilled employment and may experience limitations in career progression.”

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May 7, 2016

Problem of London’s success + Design & people + Latest Work&Place ⁰

by Sara Bean • Architecture, Facilities management, Newsletter, Workplace

In this week’s Newsletter; Simon Heath suggests that FM should be satisfied with remaining essentially a service; Mark Eltringham bemoans the rise of tall buildings; examines commercial buildings that become synonymous with an organisational or sector crash; and celebrates the work of Donald Broadbent, whose research into cognitive psychology helps us address the effects of unwelcome noise in open plan offices and of German artist Fritz Kahn, in providing some understanding of how people respond to their surroundings. There’s news of a significant drop in employee satisfaction; why remote working may help to reduce the strain on overcrowded cities; and the negative effects of admin and unreliable technology on productivity. You can read the latest issue of Work&Place, download our Insight Briefing, produced in partnership with Connection, on the boundless office; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

January 18, 2016

Firms demanding more data about workplaces…and they’re about to get it ⁰

by Mark Eltringham • News, Property, Technology, Workplace design

Companies are increasingly focussed on generating workplace data as they seek to make better decisions about the ways their real estate supports their key organisational objectives. That is one of the key findings of the latest European Occupier Survey from property consultants CBRE (login required). The good news (or bad news, depending on your point of view) is they’re about to get it in spades, according to another study from researchers International Data Corporation which found that there will be a huge surge in the availability of Big Data infrastructure in EMEA countries over the next four years. The acquisition of data about buildings and their inhabitants remains a troublesome issue, especially when executives do things like introduce sensors to monitor working patterns of employees without their knowledge, as bosses at The Telegraph found in a very public way recently.

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January 18, 2016

Managerial fairness key to successful business change, claims report ⁰

by Mark Eltringham • Knowledge, News, Wellbeing, Workplace

Managers are underestimating the impact they have on their workforce during a period of organisational change, according to a study from EMLYON Business School authored by associate professor Tessa Melkonian. The study claims that employees are more likely to cooperate in the process of a disruptive change if the management is seen to be fair in their treatment of staff. This will increase employees’ willingness to cooperate in long-term transitions and work harder to support the process. Over 600 interviews in 10 countries and thousands of questionnaires were carried out to gauge employee satisfaction and willingness to cooperate with change following the merger of KLM and Air France. During the interviews employees revealed they were more inclined to back change because of the example set by their CEO. Leading from the front remained a strong influence two years into the transition.

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September 21, 2015

Five essential office design trends to look for in the near future ⁰

by Tom Brialey • Comment, Facilities management, Flexible working, Workplace design

Since the early Twentieth Century, business leaders have been experimenting with office design in an attempt to improve productivity. From the sea of forward-facing desks imagined by Frederick Taylor, to the infamous cubicle of the late 1960s, to today’s open-plan office, each innovation has said something about our changing relationship to work. In a Gensler survey with more than 2,000 participants, 90 percent of respondents indicated that better workplace design and layout result in better overall performance. The greatest developments of recent times have emerged from the tech giants of Silicon Valley, where businesses have blended playfulness, company culture and the collaborative benefits of open layouts to craft unique and engaging spaces. So where are we headed? Here are five major trends that are likely to have a lasting impact on the way we work.

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May 29, 2015

London firms focus on wellbeing and agile working to attract staff

by Mark Eltringham • Flexible working, News, Property, Wellbeing, Workplace design

An additional 5.1m sq. ft. of office space will be required by 2019 to accommodate the growth of professional services firms in London, claims new research from CBRE. According to the studio, firms will also adopt more pragmatic workplace strategies that focus on agile working and wellbeing to meet their objectives. Nearly all (92 percent) of the respondents to CBRE’s Professional London survey claim they use the workplace to enhance employee satisfaction and 83 percent of firms use it to control costs. Firms are also placing more emphasis on wellbeing and more agile and intensive ways of using space, according to CBRE. Other factors such as technology and the design of the workplace are also increasingly important. The research suggests that staff are increasingly attracted by on-site amenities, connectivity and location and other ‘lifestyle offerings’.

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April 14, 2015

The workplace as a strategic resource: a real life CEO’s perspective

by Jim Ware • Facilities management, Furniture, Workplace design

Raise your hand if you agree: “The workplace is obviously a strategic resource.” We facilities management professionals know that to be true. But if you often feel like a voice in the wilderness when speaking to anyone other than a fellow workplace professional, you are not alone. For many if not most senior executives, their facilities are a necessary evil that always cost too much. That reality frustrates me as much as it does you. So my colleague Paul Carder and I conducted two extensive research projects in 2012 and 2013 aimed at making the case (mostly to FM professionals themselves) that facilities and workplaces are incredibly strategic – and very poorly understood. And while we’ve gotten a lot of positive feedback about the work, we haven’t seen much change in mindsets, management practices or outcomes.