April 26, 2018
UK workers suffer a mid-life work crisis, with engagement levels dipping significantly at 45
A new survey has suggested a correlation between age and engagement levels, with those aged 45 to 54 the most likely to say their manager is not an engaged employee (41 percent), and that they are not an engaged employee (47 percent). In fact, almost two in five (36 percent) British employees think their manager is disengaged at work, according to new research from Rungway. The survey of 2,000 UK people defined an engaged employee as ‘someone who is fully absorbed by and is enthusiastic about their work, and so takes positive action to further the organisation’s interests.’ The findings also suggest managers’ disengagement may impact on employee engagement levels more broadly, with 40 percent of survey respondents saying they themselves are not an engaged employee. Those over 65 were found to be the most engaged at work (76 percent), followed by those aged 25 to 34 (69 percent) and 18 to 24-years-old (64 percent).
There have already been warnings from workplace experts that the legal profession isn’t one to choose for those starting out on their careers as it’s ripe for automation, and a new survey claims these changes are happening fast. According to a survey of over a 100 law firms by CBRE, nearly half (48 percent) are already utilising Artificial Intelligence (AI) and a further 41 percent have imminent plans to do so. Of the firms already employing AI, 63 percent of firms are using it for legal document generation and review, and the same proportion for e-discovery. Due diligence (47 percent) and research (42 percent) were also common applications, along with compliance and administrative legal support (each 32 percent). The use of AI will affect employment levels, with the greatest impact predicted at the junior and support levels, where nearly half (45 percent) of firms believing that there will be a reduction in headcount. In contrast, only 7 percent of firms believe that senior headcount levels will be reduced.
More than a third of employees’ waste significant chunks the working day because of difficulties retrieving valuable information, with two-fifths of businesses admitting to having no processes in place to capture, record and retrieve business communications. The research conducted by 3Gem on behalf of TeleWare, claims that 36 percent of employees have wasted a lot of the working day attempting to resolve an issue when they have forgotten valuable information. A similar number (34 percent) explained that forgetting information has led them to deal ineffectively with customers, suppliers or clients. While around a quarter have missed important deadlines (26 percent) or let their colleagues down (25 percent) due to not having the necessary information front of mind. Britain is not doing very well when it comes to workplace productivity. According to the latest G7 productivity analysis from ONS, in terms of output per hour worked, the UK scored 15.1 percent below the average for the rest of the G7 advanced economies.
More than half of working adults believe that UK businesses are not doing enough to support the physical and mental wellbeing of their employees. The vast majority (86 percent) believe that firms are specifically not doing enough to help employees deal with work-related stress, anxiety and other mental health issues. And with seven out of 10 of those surveyed by 
April 25, 2018
A few demonstrable truths about agile working that aren’t talked about enough
by Sarah Booth • Comment, Workplace design
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