October 4, 2019

The daily drag of poor workplace tech experience

A new analysis of data from 1.6 million employees generated by Nexthink suggests that companies could do better in terms of the experience of workplace tech they offer to workers. The Digital Experience Score data claims that while most companies understand the importance of providing the best experiences with IT for their employees they struggle to quantify it and so can’t always identify and address problems. The challenge is particularly evident for larger corporations.

October 2, 2019

The subtle ways managers sabotage their own teams

by Neil Franklin • Business, News

A new survey new research from The Predictive Index found that psychological safety is a leading factor in employee dissatisfaction with management. While there are overt ways managers undermine their own employees’s feelings of safety with practices such as bad-mouthing people or displaying favouritism, the 2019 People Management Report (registration) also reveals the subtle ways managers sabotage their teams, ultimately causing employees to quit or disengage. More →

October 1, 2019

Ergonomics regs are still relevant in the age of agile work

by Guy Osmond • Comment, Wellbeing, Workplace design

Recently Mark Eltringham of Insight argued that ergonomics regulations have become something of an anachronism in recent years. When I first became involved in the workplace ergonomics industry in late 1992, the new Display Screen Equipment ’computer user’ guidance was about to be given the force of law through the introduction of the DSE Regulations. These regulations were updated again in 2002 but, since then, no changes have been made. More →

September 27, 2019

Triangulum smart cities project reaches completion

by Neil Franklin • Cities, Environment, News, Technology

The €30 million award-winning Triangulum project is drawing to a close as the participating cities in the pioneering project begin to share the first results from the five-year long future smart cities programme. Triangulum is one of 14 European Smart Cities and Communities Lighthouse Projects funded by the European Union’s Research and Innovation Framework Programme Horizon 2020. More →

September 26, 2019

Workers remain sceptical about open plan and shared space

by Neil Franklin • News, Workplace design

Despite a seeming shift towards companies embracing more collaborative workplace environments across Europe, the benefits of ‘hot-desking’ and open plan working seem to still be contentious for many workers. With this in mind, Savills, in association with YouGov, has conducted a survey of 11,000 office workers across the continent to understand just What Workers Want. More →

September 26, 2019

Workplaces should change to entice people back into them

by Neil Franklin • News, Workplace design

A new report published jointly by Instant Group and Area addresses the issue of how ensure workplaces address the physical, technological and personal needs of the growing number of people who have a choice about where they work. The report explores what employers can do to ensure that the workplace is still a place where people want to be.

September 25, 2019

Flexible working in the age of longevity

by Richard Morris • Comment, Property, Wellbeing, Working lives

Global life expectancy is growing at its fastest rate since the 1960s. Today, a 20-year-old has a 50 per cent chance of living to 100. Even if you are 60, you have an evens chance of reaching 90. A long life can be a gift, but of course it also has implications for how we live our lives and in particular how we plan to work and fund those extra years. Clearly there is a role for employers in creating work environments and flexible working cultures that recognise and maximise the potential of the 100-year life. More →

September 6, 2019

Escaping the hell of hot desking

by Tim Oldman • Comment, Workplace design

Hot-desking is a scourge on modern work. That’s the only conclusion you will draw by reading ‘The hidden hell of hot-desking is much worse than you think’ (published in the FT on 28 July 2019) and dozens more like it that continue to appear in national media and top business titles. The piece contends that organisations are using the guise of agile working to excuse their cost-saving prerogative. In reality it is a penny-pinching ploy that “strips people of their own desk and casts them out to the noisy, chaotic wasteland of shared work spots,” or so we’re told. More →

September 4, 2019

Workplace design must address a neurodiverse workforce

by Neil Franklin • News, Wellbeing, Workplace design

HOK’s WorkPlace practice has issued its latest report, Designing a Neurodiverse Workplace (registration), exploring how organisations can apply workplace design to create physical environments that support the full range of neurodiversity in employees. HOK’s report includes interviews with experts as well as suggestions for design strategies, operational changes and individual adjustments that can support neurodiverse and neurotypical staff alike. More →

August 30, 2019

Back to workplace basics, the joy and pain of work, squeezing people in and some other stuff

by Mark Eltringham • Features, Wellbeing, Workplace design

Let’s get the inevitable WeWork story out of the way first. A supposed news item in Crain’s New York Business has claimed that WeWork is ‘squeezing’ people into half the space recommended in the BCO’s Specification Guide; “roughly the size of two standard doors laying side by side”. You can see the editorial cogs at work here, combining a story about WeWork with one about how people are crammed into the workplace like cattle these days.

August 16, 2019

Is London Smart City Initiative as smart as it could be?

by George Adams • Cities, Comment, Technology

It’s been a year since the launch of the Mayor of London’s smart city roadmap, designed to transform the capital into the smartest city in the world. But twelve months later, is the city any smarter? The Mayor of London’s smart city roadmap is proposing to transform the capital into the smartest city in the world, and as part of the initiative, Sadiq Khan appointed his first Chief Digital Officer to help steer the plan to focus on knowledge and technical advancements that will make life easier for London’s citizens. More →

August 15, 2019

Reasons to be agile, part three

by Sarah Booth • Comment, Workplace design

The Agile Manife st o, published in 2001, signalled a shift in approach to workplace design as well as technology. Though the document was conceived as a guide to speeding up software development, its contents have gone on to inform how organisations think and operate in ways that extend far beyond IT. “Build projects around motivated individuals. Give them the environment and support they need, and trust them to get the job done.” That’s the fifth of 12 ‘principles’ in the manifesto. More →