November 29, 2023
One year on from generative AI hype, people are scared and excited about its use
Nearly one year after ChatGPT burst into the public consciousness, generative AI (GenAI) has left employees and their organisations both excited and uneasy. According to a recent study [registration] commissioned by Betterworks and conducted by Propeller Insights, over half of employees are using GenAI at work for complex activities and believe it has the potential to reduce bias across a swath of HR processes, despite the fact that only 41 percent of organisations are actively evaluating it or have made GenAI a priority. At the same time, many employees are concerned about the potential impact of GenAI on both their roles and the possibility of unintentional amplification of bias. (more…)













Way before the lockdown rewired the whole events scene in cities around the world, I was given a task by an old, now departed, friend. He wanted to explore the possibility of creating something like Clerkenwell Design Week in Manchester. The obvious problem was that, for some of its historic parallels, Manchester isn’t Clerkenwell and it certainly isn’t London. What it particularly lacked for this type of event was a hothouse of office design showrooms sharing space with a youthful community of architects and designers. The ecosystem for such an event didn’t really exist in the same way. 
And No One Shouted Stop! seems to me to be an apt phrase to capture these post- pandemic times as we grapple with work and workplace dilemmas. It comes from the little-known but widely acclaimed 











November 24, 2023
The final word on… workplace trends
by Mark Eltringham • Comment, Flexible working, Workplace design