September 10, 2021
The Great Workplace Conversation gets quieter and more interesting
I recently stumbled upon the phrase epistemic trespass, which describes the phenomenon of people making judgements in fields in which they have no expertise. I came across it as it was used to explain the sudden explosion of opinions about Afghanistan from a hitherto unknown horde of experts. Which may or may not be the same horde that has been so very certain about immunology and public health during the pandemic. It’s an old idea and one that needs to be treated with care, for reasons set out by Noah Smith here. But it is useful in some ways because we all recognise the phenomenon and how social media amplifies it. (more…)








The future of work is neither here (at home) nor there (at the office). The hybrid post-pandemic model for the workplace is quickly coming into play, whereby employees work in the office for part of the week and log in from home for the rest, with staff rotating in and out, connecting virtually and in real life, all from various spots on the globe. Even as restrictions ease, it’s clear that work as we know it may never be the same. Full-time 9-5 commuting schedules are a thing of the past, but the practice of having the entire team conference together on Zoom from their couches is quickly ending as well. 
HR leaders, heads of real estate and IT decision-makers have not always spent huge amounts of time working together – their roles and responsibilities have often been siloed. But in the new world of work, that’s all changing. These three groups of senior leaders are being asked to collaborate on one of the biggest challenges corporate occupiers, as they try to figure out when and how to return to office-based working and shape the future of work. Failure to collaborate will increase the probability of workplaces having low occupancy rates, low employee engagement and decreased productivity. 
We’re all biased. We all recognise the sharp bump of our critical thinking skills kicking into life when confronted with ideas and information that go against our beliefs. We know how they doze in the comforting embrace of affirming data. So, it’s been entertaining this week to observe the reaction to 
Is the workplace industry stuck in the past, in a 20th century model of how and where work is done? The separation of work and the rest of life during the Industrial Age has shaped the structures of modern life: the houses we live in, the offices, factories and shops we work in, and the transport networks that shuffle us from one location to another for different activities. It has also shaped the planning system, the institutional and financial structures of how places are designed and built, and perhaps most of all the mindsets of just about everyone involved in creating places to work and live. 
Hybrid working runs the risk of becoming a blanket term, interpreted on a very surface level, when it has the potential to offer a much greater opportunity for businesses to open up and re-examine the culture and experience of their staff, alongside where they want to take their business in the future, as well as fast-tracking mental health and wellbeing to play a central role in workplace strategy. 
You may have heard it said that any idea repeated often enough develops some form of legitimacy. We’ve had plenty of reason to reflect on whether this notion is true or nor over the past year, especially as all-encompassing pronouncements about the future of work have proliferated and intensified. The problem is exacerbated by the fact that around 80 percent of people 
Let’s be honest, work life pre 2020 had its flaws, whilst the longing for variety of scenery, change of pace and even a train journey (somewhere…ANYWHERE) would be welcomed by many of us right now, many of us had become a bit ‘hamster wheel’ in our approach. Commuting was stressful, expensive and time hungry; our natural and individual rhythms squeezed into a set 9-5 schedule and workplace design had become a bit ‘quantity over quality’ – desks have been reducing in size year upon year in order that capacity could be increased. We had reached a point at which everything was ripe for change but there was largely a resistance to both flexible working requests and embracing much of the technological advancements that were already at our fingertips. 


Workspace Show is an exciting addition to the global design events calendar, launching on 21 January this year, with the inaugural edition taking place from 4-5 November 2021 at London’s Business Design Centre, at the heart of the UK’s commercial interiors community. With a theme of ‘re-designing tomorrow’s commercial interiors together’ the show aims to unite architects, designers, developers, contractors, facilities managers, procurement managers and more in one place to explore and share the latest industry thinking from product launches to a comprehensive talks program to networking opportunities aplenty. 

October 27, 2021
Hybrid working: too few companies are making the workplace changes they need
by Tony Antoniou • Comment, Flexible working, Workplace design