October 7, 2019

Workplace experience fails to meet expectations in many new projects

The latest report from workplace analysts Leesman explores the success rate of workplace change projects while analysing the factors behind why many fail. The Workplace Experience Revolution Part 2: Do new workplaces work is the product of a nine-year analysis across 557,959 employee responses in 3,932 workplaces worldwide. The first part of the study, published in 2018, unearthed what it claimed was a series of mission-critical ‘super drivers’ that provide the foundations for outstanding employee workplace experience. Part 2 takes this investigation further by exploring the challenges and stresses that organisations encounter when it comes to delivering employee experience in a new workplace.

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October 7, 2019

Workplace interruptions are not all bad

by Elana Feldman • Features, Workplace design

An email pops up on your screen. It’s a client sharing a project update. A Slack message appears. It’s your boss asking a question. A text alert beeps. A colleague wants to know if you will be attending a meeting. Sound familiar? People are increasingly besieged at work by workplace interruptions through email, messaging apps, social media and in-person encounters. (more…)

October 3, 2019

The art of arranging the world so we do not have to experience it

by Mark Eltringham • Comment, Flexible working, Technology, Workplace

If you’re a man, each morning as you leave the house you probably perform the bleary-eyed pocket patting ritual that, after a shower, shave and a cup of tea is your sole reassurance that you are in any way prepared for the day ahead. The thinking is that if you’re clean, caffeinated, your flies are up and you’ve got your keys, wallet and phone, you can take pretty much anything the world can throw at you. (more…)

October 2, 2019

Best workplaces in UK honoured at BCO Awards

by Mark Eltringham • Architecture, News, Property, Workplace design

London’s 2 Television Centre was celebrated as ‘Best of the Best’ at the British Council for Offices’ (BCO) National Awards in the capital last night, also taking home the ‘Commercial Workplace’ award. The office was joined by six other award winners recognised as leading examples of excellence in office space. (more…)

October 2, 2019

Breaking free of the linearity of modern work

by Howard Lewis • Comment, Technology, Workplace design

We are working hard, but not smart. Research released by the TUC in April shows that UK workers are putting in the longest hours in the EU, but this isn’t translating into improved productivity. In fact, the research shows employees in Denmark put in over four hours less than UK workers – whilst productivity in Denmark is 23.5 percent higher than the UK. (more…)

October 2, 2019

The subtle ways managers sabotage their own teams

by Neil Franklin • Business, News

A new survey new research from The Predictive Index found that psychological safety is a leading factor in employee dissatisfaction with management. While there are overt ways managers undermine their own employees’s feelings of safety with practices such as bad-mouthing people or displaying favouritism, the 2019 People Management Report (registration) also reveals the subtle ways managers sabotage their teams, ultimately causing employees to quit or disengage. (more…)

October 2, 2019

Workplace perks peak as workers see them mainly as gimmicks

by Neil Franklin • Flexible working, News, Wellbeing, Workplace

New research from travel app provider Seatfrog claims that workers are looking for more than just fun or unusual workplace perks to brag about to their friends when starting a job. While on-site table tennis, a free bar and unlimited snacks has become commonplace in the war to attract talent, especially in the technology sector, around three in five of the 2,000 people surveyed dismiss perks as nothing short of a gimmick. (more…)

October 1, 2019

Agile workplaces need to strike the right balance

by Sarah Booth • Comment, Workplace design

Meeting rooms are a lot like buses. You wait ages for one and then three become available all at once. Sometimes none turn up at all. Research by Kinnarps, which we do as part our Next Office consultancy, has found something that might not come as a great surprise. Employees are deeply frustrated with the lack of meeting room availability, often even in agile workplaces, especially locked-down project rooms. (more…)

October 1, 2019

Ergonomics regs are still relevant in the age of agile work

by Guy Osmond • Comment, Wellbeing, Workplace design

Recently Mark Eltringham of Insight argued that ergonomics regulations have become something of an anachronism in recent years. When I first became involved in the workplace ergonomics industry in late 1992, the new Display Screen Equipment ’computer user’ guidance was about to be given the force of law through the introduction of the DSE Regulations. These regulations were updated again in 2002 but, since then, no changes have been made. (more…)

September 30, 2019

The role of AI in creating a more human workplace

by Josh Squires • AI, Facilities management, Features, Technology

As artificial intelligence (AI) continues to infiltrate modern society, the benefits and pitfalls the technology receive almost peerless attention. The emergence of AI is of particular importance to how organisations might recruit, with clear signs that they are becoming more interested in the benefits it brings to their businesses.

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September 27, 2019

Older workers will drive long term success of firms

by Neil Franklin • Business, News, Wellbeing, Working lives

Organisations that actively leverage the abilities and experience of their older workers will be best positioned for the future of work, according to Mercer’s report Next Stage: Are You Age-Ready? (registration). The importance of being “age-ready” is underscored for both businesses and economies by the impact of the twin forces of a rapidly ageing labour force coupled with an uncertain global economic growth rate, the report argues. (more…)

September 26, 2019

Striking the balance between the office and remote work

by Arran Stewart • Comment, Flexible working, Wellbeing

Once upon a time the concept of ‘remote working’ beyond outsourced contractors was almost unheard of. Employers viewed remote work as an opportunity for workers to be less productive, out of contact and generally more inefficient. As an employer myself, I would have agreed with these misconceptions early on in my career. However, after many years of hiring staff that either work part- or even full-time remotely, I can confidently say the myths are unfounded; even I am now more prone to remote working. (more…)