Search Results for: people

AI, automation anxiety and the future of work: lessons from Daniel Susskind

AI, automation anxiety and the future of work: lessons from Daniel Susskind

Jo Sutherland reports from an enlightening lecture on how automation anxiety and fears about the future of work may not be quite as you thinkWhen I joined the audience at Gresham College for Professor Daniel Susskind’s inaugural lecture on automation anxiety, I expected the familiar line: AI is coming for our jobs. That’s not what I heard. Instead, Susskind, Professor of Business at Gresham, made a surprisingly nuanced argument, explaining that the real story was less about the number of jobs losses, and more about how the very nature of work is shifting. This piece reports on that event (available to watch below) and reflects on what his ideas mean for workplace leaders – and, from my vantage point as a communications professional working with organisations through workplace and digital transformation, how we talk to and engage our colleagues through the change. (more…)

In spite of some headlines, hybrid working is not in decline in the US

In spite of some headlines, hybrid working is not in decline in the US

Gallup’s latest research on working patterns among remote-capable employees in the United States suggests that hybrid working is proving far more resilient than some headlines about a wholesale return to the office would implyGallup’s latest research on working patterns among remote-capable employees in the United States suggests that hybrid working is proving far more resilient than some headlines about a wholesale return to the office would imply. The data shows that hybrid work remains the dominant arrangement and has not significantly declined, even as political and organisational pressure grows to increase in-person attendance. The survey finds that just over half of employees who can work remotely are now in hybrid arrangements. This represents a slight decline from the previous two quarters, falling from 55 percent to 51 percent. (more…)

A third of employees are quietly sabotaging workplace AI

A third of employees are quietly sabotaging workplace AI

A survey by Writer and Workplace Intelligence found that 31 percent of staff admitted to behaviour that could be classed as sabotage. of workplace AINearly one in three employees are undermining their organisation’s use of generative AI, according to a new report. A survey by Writer and Workplace Intelligence suggests that 31 percent of staff admitted to behaviour that could be classed as sabotage. of workplace AI. This includes entering sensitive company information into unapproved tools, using software not sanctioned by employers, or failing to report security breaches. Around one in ten said they had gone further, deliberately lowering the quality of their work, tampering with performance metrics, or refusing to use AI altogether. (more…)

Councils discover hundreds of staff secretly hold second full-time jobs

Councils discover hundreds of staff secretly hold second full-time jobs

At least 288 local authority employees have been caught working second full-time jobs since 2020, often without informing their councils, according to new dataAt least 288 local authority employees have been caught working second full-time jobs since 2020, often without informing their employer, according to new findings from Witan Solicitors. The figures, obtained through Freedom of Information requests to more than 300 councils in England, show that 46 staff were either dismissed or formally disciplined after being discovered to have taken on additional full-time roles. So-called “overemployment” is a growing trend on platforms such as TikTok and Reddit, where users share tips on how to juggle multiple jobs undetected. Common tactics include the use of “mouse jigglers” to simulate activity and strategies for avoiding documentation that could attract attention. (more…)

Redefining the modern workplace: flexibility, zoning, and employee wellbeing

Redefining the modern workplace: flexibility, zoning, and employee wellbeing

The modern workplace is evolving faster than ever. Traditional layouts of rows of desks and enclosed cubicles are giving way to offices designed around flexibility, collaboration, and employee wellbeingThe modern workplace is evolving faster than ever. Traditional layouts of rows of desks and enclosed cubicles are giving way to offices designed around flexibility, collaboration, and employee wellbeing. For organisations seeking to stay ahead, the key lies in thoughtful workspace zoning—creating adaptable environments that respond to how people actually work today. One of the most significant trends shaping office design is flexibility. Work patterns have changed: teams collaborate in bursts, focus deeply in concentrated periods, and switch between in-person and digital modes throughout the day. Workspaces that can transform to meet these changing needs without major disruption are becoming essential. Mobile partitions and modular systems allow offices to create temporary or permanent zones that can adapt in real time, supporting a mix of focused work, collaboration, and social interaction. (more…)

The power of play: how pool and table tennis can transform the workplace

The power of play: how pool and table tennis can transform the workplace

While workplace wellness programmes and flexible policies have their place, one of the most simple and effective interventions is often overlooked: playWorkplaces are under growing pressure to support both productivity and well-being. Hybrid schedules, long desk hours and rising stress levels mean organisations are rethinking what the office should provide. While wellness programmes and flexible policies have their place, one of the most simple and effective interventions is often overlooked: play. Games like pool and table tennis may once have been dismissed as gimmicks, but today they are increasingly recognised as part of a serious workplace strategy. Far from being distractions, they support movement, collaboration, mental health and focus – all of which are critical in a modern knowledge economy. (more…)

Updated: We need to acknowledge the role privilege plays in the ways we talk about work

Updated: We need to acknowledge the role privilege plays in the ways we talk about work

Acknowledging our own biases and privileges will help us to have better conversations about work and workplacesOver the weekend of the 9th of August, I listened to two episodes of Andrew Keen’s podcast which feature conversations with a couple of well-known people from our own domain of work and workplaces. One was Julia Hobsbawm and the other Dror Poleg. It seemed that Julia had introduced Keen to Dror so a link between the two existed. Another link formed in my mind as I listened: the unspoken role of privilege underpinning both conversations. albeit in different ways. (more…)

Workplace as a third space: why good coffee and good WiFi still matter

Workplace as a third space: why good coffee and good WiFi still matter

What do people want from their workplace? Good coffee and reliable WiFi are far more important than yoo might thinkThe office is no longer just a default location. Hybrid work has made it one option among many. At home, people have their own desk, their own music, their own kitchen. If the workplace is going to tempt them out, it needs something more than a chair and a meeting room. Fast WiFi and genuinely good coffee can change more about people’s experiences than you might expect. People might not talk about them much, but they notice when they are missing. Both influence how the day flows. When the internet is quick and the coffee is worth getting up for, the office starts to feel different. It becomes somewhere you do not just have to be, but somewhere you don’t mind spending time. (more…)

Where are the iconic office furniture products of yesterday?

Where are the iconic office furniture products of yesterday?

Originally published November 2023: Occasionally, this image goes viral on social media. It is of a group of Bauhaus design students from around 1927. They are called Martha Erps, Katt Both and Ruth Hellos. The full image (reproduced below) shows them with legendary office furniture designer Marcel Breuer, who Erps would later marry. The story of the photograph can be found here. On social media, though, the standard response from people of a certain vintage – my vintage admittedly – is to suggest that they were last seen supporting Echo and the Bunnymen at the Barrowland Glasgow in 1984.  (more…)

Memories of the Office Age 

Memories of the Office Age 

memories of the office ageOriginally published in November 2021. No author uses the built environment like J G Ballard. In his 1975 novel High-Rise, the eponymous structure is both a way of isolating the group of people who live and compete inside it and a metaphor for their personal isolation and inner struggles. Over the course of three months, the building’s services begin to fail. The 2,000 people within, detached from external realities in the 40-storey building, confronted with their true selves and those of their neighbours, descend into selfishness and – ultimately – savagery.  (more…)

Leadership teams are struggling to cope with the pace of change

Leadership teams are struggling to cope with the pace of change

Executive teams are failing to keep pace with the demands of a world defined by constant disruption, according to a new report.Executive teams are failing to keep pace with the demands of a world defined by constant disruption, according to a new report. The study, from  consultancy Waldencroft, claims that most senior teams remain fragmented and reactive, with only a small proportion taking a strategic, enterprise-wide view. The report, The Executive Readiness Gap, draws on insights from 20 in-depth interviews and 40 surveys with Chief People Officers across a range of complex and international organisations. It suggests that disruption has become a permanent fixture in the business environment, but many leadership teams continue to treat it as episodic—responding only when necessary before trying to return to a previous norm. (more…)

How AI is already changing the world of work

How AI is already changing the world of work

AI is already changing the world of work, but not everybody is reacting to it in the same way, writes Laura AndersonAI is rapidly transforming the world of work. That much is clear. Understanding how different generations are adapting to this shift is therefore crucial for any organisation looking to the future.  Our recent study focusing on the generational differences in attitudes towards some of today’s biggest topics sheds some light on what might be driving these trends. Perhaps the most important finding was that nearly two-thirds of Gen Z feel concerned about AI’s impact on their future (only Baby Boomers reported more concern) – even though over half are still using AI day to day. (more…)