Search Results for: people

Workplace conflict makes daily life a misery for millions. But there is hope

Workplace conflict makes daily life a misery for millions. But there is hope

People who experience conflict in the workplace have lower job satisfaction and are more likely to experience poorer mental and physical health, according to the CIPD Good Work Index 2024.People who experience conflict in the workplace have lower job satisfaction and are more likely to experience poorer mental and physical health, according to the CIPD Good Work Index 2024. The CIPD’s latest report showed a quarter (25 percent) of UK employees – an estimated eight million people – have experienced workplace conflict in the past year. Among those who reported at least one form of conflict, the most common forms were: being undermined or humiliated at work (48 percent), being shouted at or having a heated argument (35 percent), verbal abuse or insult (34 percent) or discriminatory behaviour (20 percent). More →

What happens to work when the machine stops?

What happens to work when the machine stops?

Newton at work

In 1909, E M Forster – not exactly known for a body of work replete with dystopian fiction – published a novella called The Machine Stops. You can read it here but the story describes a future in which people live below ground, in isolation but with all their needs met by an omnipresent Machine (you can see where this is going). More →

How Gulliver’s Travels predicted AI and our attempts to make sense of it all

How Gulliver’s Travels predicted AI and our attempts to make sense of it all

Gullivers Travels includes a description of a machine that woks very like modern AI systems, and with the same drawbacksGulliver’s Travels is one of those books we assume we know. But what we tend to recall is some stuff about Lilliput, giants, talking horses and possibly something about scientists trying to extract sunbeams from cucumbers. It’s really about one man’s descent into disillusion with the human race. It is acerbic, occasionally tediously detailed, and offers insight into some aspects of the human condition, which makes it timeless. More →

Dear [employee]…Great job!  Why AI may not give you the warm and fuzzies

Dear [employee]…Great job!  Why AI may not give you the warm and fuzzies

Gratitude is one of the most underutilised yet most appreciated rewards within the workplace. So why get an AI to say thanks for you?I recently completed an ‘Artificial Intelligence Essentials’ course, designed to introduce me to the world of AI tools and help me become more productive and efficient in my work. As someone who is borderline-obsessed with AI and undertaking every AI course going, I couldn’t sign up quickly enough. Also, I confess, I am a total sucker for all things ‘perfect planner’, be that journal or software; any talk of productivity tools and I’m in. More →

GenAI is already driving down demand for freelancers

GenAI is already driving down demand for freelancers

New research from Imperial College, Harvard and the German Institute for Economic Research looks at the impact of GenAI technologies on the demand for freelance creative professionals The demand for freelancers working in writing, and coding related jobs has dropped by 21 percent since the launch of ChatGPT in November 2022, according to new research by Imperial College Business School, Harvard Business School and the German Institute for Economic Research. This research paper, Who is AI Replacing? The Impact of Generative AI on Online Freelancing Platforms, looks at the impact of GenAI technologies on the demand for creative professionals who work on an hourly basis for different clients. More →

What is the role of a change manager?

What is the role of a change manager?

There seems to be a constant debate as to when a change manager should join a project based on the perceptions of what a change manager does. Many change managers feel they are brought onto a change programme only once the programme/project team realise they need to start communicating to the business about the change. The fact of the matter is that although communication is a key element of generating change, it is not the sole element or what enables change to happen. You can literally have thousands of communications of all different kinds from emails, posters, videos and townhalls, to name a few, but none of this will mean that change will actually occur. More →

Forget Cannes. Commercial property sector hits the North to great effect

Forget Cannes. Commercial property sector hits the North to great effect

Away from London and Cannes, the commercial property sector is holding meaningful forward looking conversationsAn hour or two on the train from that part of the UK that gets talked about most and much better optics for local authorities to chase private investment than the South of France, little wonder the UK’s Real Estate Investment and Infrastructure Forum (UK REiiF) proved so popular this year. Over 13,000 attendees descended on Leeds for three days in May this year, a figure all the more remarkable when considering the event only started in 2022 with nearly 4000 attendees, which it nearly doubled the following year. Back to 2024 then and housing was a strong focus but that’s not to say some interesting stories from the commercial property sector didn’t also arise. More →

A brief history of the future of work

A brief history of the future of work

The future of work has always existed but never arrives. It is best seen as a way of thinking about current and emerging issues The past few years and our current predicaments should serves as a reminder of that tragic, unchangeable feature of the human condition, best expressed by Kierkegaard, that we are doomed to live our lives forwards but only understand them backwards. Retrospect is particularly important when we look back on sudden, large changes that knock us off our normal path. It’s important to remember this as we continue to grapple with the nature of the present and future of work in the wake of the pandemic. More →

Make my day, punk. With Will Easton

Make my day, punk. With Will Easton

Will Easton joins me for a chat over a drink on the Workplace Cocktail Hour podcast. We discuss many things including: the scope of facilities and workplace management and why it offers so many career opportunities for people; punk approaches to work; what presence means and why it can be found in mosh pits as well as when touching grass; the emerging role of UX in designing offices; and why you should take the claims of iconic office designs with a pinch of salt. We even come up with an edgy but surprising playlist in the course of the conversation, which you can find below. More →

Four simple ways to embrace neurodiversity in the workplace

Four simple ways to embrace neurodiversity in the workplace

Around a fifth of people have some form of neurodiversity, so it's essential that the workplace is as welcoming as possible It is thought that up to 20 percent of the UK population is neurodivergent and while many companies now are more educated on the need for diversity, many still have some way to go to adapt their workplaces both culturally and physically to ensure these individuals feel they are truly supported, valued, respected and able to the excel in their role. Sadly, a recent study by Birkbeck found that 65 percent of employees with a form of neurodiversity fear discrimination at work, despite companies increasingly recognising the need for inclusivity. More →

MIT professor pours cold water on the prevailing hype about AI and the economy

MIT professor pours cold water on the prevailing hype about AI and the economy

A study by MIT economist Daron Acemoglu appears to challenge the prevailing optimism surrounding artificial intelligence (AI) and its economic impactA study by MIT economist Daron Acemoglu appears to challenge the prevailing optimism surrounding artificial intelligence (AI) and its economic impact. While many experts predict a future fuelled by AI-driven productivity booms and reduced inequality, Acemoglu’s research paints a more cautious picture. His findings suggest that AI’s impact on productivity and inequality may be far less dramatic than anticipated, and could even exacerbate the gap between the rich and the poor. More →

Not luddite dinosaurs but the sensible voice of caution on AI. And you need to listen

Not luddite dinosaurs but the sensible voice of caution on AI. And you need to listen

In my line of work, it is easy to get away with not being au fait with technology. Having previously laughed off my ineptitude saying ‘there’s a reason I work with people not machines!’ I never considered I had a place in the realm of all things IT and computers. Until I discovered AI. More specifically, Deep Neural Networks. With a specialism in Neuropsychology, I was intrigued by a discipline that aimed to recreate that which we barely understand; the human brain. One of my favourite (and most frustrating) realisations when I began studying more than twenty years ago, was that I could dedicate myself to learning about the human brain 24/7 for the rest of my life… and still barely scratch the surface. Yet here was an AI community telling me they could recreate it. I was beyond intrigued and so began my unexpected delve into the world of all things machine learning and I haven’t looked back. More →