December 13, 2023

Big firms don’t really want you to contact them

Some of Britain’s most famous and successful companies make it hard for customers to get in touch, according to a new study of FTSE 250 companies, by Moneypenny, with 89 percent of the companies having no phone contact number on their website home page. While some of the FTSE 250 companies did feature a phone number elsewhere on their website, 33 percent of them make it extremely difficult to find a contact number on their website and have no phone number on their respective home pages. It took the Moneypenny researchers six or seven clicks to find one elsewhere on their websites. More →

December 13, 2023

It will take more than government funding for the world to reach net zero

by Jayne Smith • Environment, News

Climate finance was central to discussions at COP28 in Dubai and funding to reach net zero and restore biodiversity is still falling short. A new report from the World Economic Forum highlights the priorities for action and sets out how partnerships between organisations from the philanthropic, private and public sectors can create what it refers to as a positive domino effect, cut emissions at speed. More →

December 12, 2023

Government brings forward plans to relocate 22,000 jobs away from London

by Neil Franklin • News, Property, Public Sector

The UK Government is bringing forward its target to relocate 22,000 civil service roles out of London. It comes as new figures today show that 16,061 roles have already been moved out of London, exceeding the commitment to relocate 15,000 roles by 2025 as part of the Places for Growth programme. Under the newly announced plans, Aberdeen, Darlington and Greater Manchester are to host second headquarters for major departments. Darlington is already the Treasury’s second headquarters.

December 12, 2023

Workplace and property firms must wake up to the new era of networked businesses

by Rob Harris • Features, Flexible working, Property, Workplace design

While millions of words have been dedicated to the expected changes in post-Covid workstyles – how will people work, where will they work, how will they be supported – very little has been said about their employers: companies and corporations. Yet the anticipated changes to work and the workplace raise questions about the role of the company. Is it one just half of a transaction between employer and employee? Or is it something more? Indeed, what is the role of the company in the modern economy? Is the nature of the company likely to change? The answers could have a greater impact on workstyles than the pandemic. More →

December 10, 2023

UK built environment is woefully under-prepared for climate change

by Neil Franklin • Environment, News

New analysis published by UKGBC during the COP28 talks concludes that the UK’s built environment is severely under-equipped to adapt to our changing climate. On five out of seven critical climate resilience priorities, UKGBC’s scorecard finds that the Government policies in its Third National Adaptation Programme (NAP3) are insufficient, flawed, or missing, placing millions of homes and buildings – and the lives of people occupying them – at serious risk of damage from climate-related disaster. More →

December 8, 2023

Inclusive office design is essential if we want offices to be worth the commute

by Guzman de Yarza Blache • Comment, Workplace design

Corporate culture has fundamentally changed since the pandemic and with it, so has the way employees interact with the office. This has put leaders under pressure to create experiences for employees that complement, and in some ways even compete with, the comforts of home. Organisations now understand the immense potential for sustainable, inclusive office design, and people-centric real estate strategies to drive positive change and fuel growth. More →

December 8, 2023

Ten years of Insight and a few things I think I know (one of our most read pieces this year)

by Mark Eltringham • Comment, Flexible working, Technology, Workplace, Workplace design

This website started in late 2012 as a way for me to explore both a new media format and a new way of thinking about work and workplaces. I’d already been active in various roles in the workplace, design and facilities sector for twenty odd years, but needed a new challenge. And this was it. I was going for a ride with an idea to see where it went. More →

December 7, 2023

Curtail zero hour contracts and give workers guaranteed work hours, say researchers

by Neil Franklin • Flexible working, News

An evidence review led by the University of Warwick has concluded that the increase of zero hours contracts over the last 20 years has created significant risk for workers. They found that unreliable work can result in a sudden loss of hours and earnings, and an inability to access legal advice for unfair or potentially unlawful employment practices. Along with colleagues from the ReWAGE expert advisory group, academics at the Institute of Employment Research at the University of Warwick examined the legal and workplace practices associated with zero hour contracts, along with data covering flexibility, pay insecurity, workers ability to assert their rights and workers health and wellbeing. More →

December 7, 2023

Workspace Design Show Amsterdam proves a great success

by Freddie Steele • Company news

The inaugural Workspace Design Show in Amsterdam brought together Benelux’s leading designers, architects, end-user occupiers to discuss the dynamic landscape of workspace interiors, revealing key opportunities and gauging the pulse of current workplace trends. The two day event in October was a huge success, both in numbers and in terms of exhibitor and visitor sentiment. Building on the success of the Workspace Design Show in London, the new event highlighted how much appetite there is across Europe for people to come together to share ideas about the new and emerging workplace. More →

December 7, 2023

What ever happened to The Great Resignation?

by Mark Eltringham • Comment, Wellbeing

You may recall that a couple of years ago, The Great Resignation was one of a handful of things with which certain people had become obsessed. Over a period of about six months at the end of 2021 and beginning of 2022, we were told repeatedly that huge numbers of people were about to quit their jobs to move to something better, pursue their dream of self-employment or whatever. But, the proportion of people saying this was more or less the same as it had always been. Ask people at the end of any year about their plans for the next twelve months, and around 30-40 percent of them will tell you they want a new job or to pursue an old dream. More →

December 5, 2023

New academic research identifies the four emotional stages of your career. Spoiler – it ends in disillusion

by Neil Franklin • News, Wellbeing, Workplace

Lawyers progress through four distinct emotional stages in their fight to get to the top and secure a coveted partnership role, according to new research from the University of Bath’s School of Management. The study of UK legal professionals showed they progressed from excitement and anticipation at the start of their career, followed by fear and anxiety as they pursue promotion, to pride and joy at having secured a senior post, and finally experiencing disillusionment and disappointment at the lack of further change. More →

December 5, 2023

Flexible workplace provider creates ‘first ever’ metaverse office

by Freddie Steele • Company news

The flexible workplace provider Clockwise has opened what the firm claims is the first office space in the metaverse, the Clockwise Campus. According to Microsoft, 51 percent of Gen Z expects to be working in the metaverse in some capacity by 2024. The firms say the space is heavily influenced by Clockwise’s physical offices and provides a digital platform for its members and the public to connect, collaborate and interact in various spaces including; meeting rooms, dedicated desks, breakout spaces, call zones and a contemplation room. More →