Search Results for: professionals

December 3, 2013

UK leads Western Europe in offering flexible working – and checking it’s safe

by Sara Bean • Flexible working, News, Workplace

The inexorable rise of flexible working continues, particularly in the UK, where 64 per cent of the organizations questioned in a new poll said that they implemented flexible working more than a year ago. And despite the best efforts by some high-profile employers to roll back the trend, it is HR which is endorsing the adoption of flexible working, with 92 per cent responsible for its implementation within their organisations. Although, Germany (57%), the Netherlands (48%) and Belgium (38%) currently lag behind the UK, all the countries polled agreed that flexible working results in higher productivity, especially in England (85%). A surprising view however, was that it is the employees who are responsible for setting up their own workstation, with just UK staff likely to have any sort of ergonomic checks. More →

November 28, 2013

RICS ‘Think Strategic’ campaign opens with advice to FMs on cutting costs

by Sara Bean • Facilities management, News, Property

The Royal Institution of Chartered Surveyors (RICS) has published the first in a series of monthly articles offering practical advice from leading industry professionals for FM practitioners. It marks the beginning of RICS new ‘Think Strategic’ campaign designed to encourage FM professionals to think and act more strategically by providing the tools to develop an FM plan that will directly feed into their wider corporate objectives. The idea is to help FM leaders demonstrate the value of the profession to business and gain a competitive advantage. Click the link Why cutting FM costs can have a business-wide impact to access the first of the articles, which are all available to download for free from the RICS website. More →

November 26, 2013

BYOD is not a temporary problem generated by a few errant staff

by Sara Bean • Flexible working, News, Technology

While most organisations are increasingly feeling the imperative to “do mobile,” many don’t know where to begin. Today’s employers have diverse workforces, made up of full-time staff, external contracting agencies, independent professionals, and part-time staff. In addition to the changes in the workforce, all enterprises (business, government and community) have been pushing their IT processes beyond their own organisational boundaries and it is increasingly clear they don’t have absolute control over the tools used to access their corporate systems and data. All this means, advises the experts at Gartner, bring your own device (BOYD) is not just a purchasing issue, but should be approached more broadly with the applications and strategies necessary for a changing world.

November 19, 2013

2020 vision is a useless metaphor for far-sightedness in a number of ways

by Simon Heath • Comment, Facilities management, Furniture, Technology, Workplace design

The year 2020 is a mere seven years away. Yet the designers of the future workplace and those who invite them to talk about it are still referring to it as if it marks the next frontier of human endeavour and as if we weren’t already up to our collective armpits in the 21st century. The idea of 20/20 vision is considered, in ophthalmological circles at least, to represent “normal” visual acuity and is dependent on the sharpness of the retinal focus within the eye and the sensitivity of the interpretative faculty of the brain. In practical terms, this means it’s about seeing and interpreting what is directly in front of us at a distance of around 6 metres. So as a metaphor for farsightedness regarding the future of work or workplaces it’s always been a poor one. And as we get closer to the eponymous year, it becomes worse day by day.

November 18, 2013

Interview: Dave Coplin of Microsoft on Big Data, engagement and culture

by Mark Eltringham • Comment, Technology, Workplace, Workplace design

Dave Coplin joined Microsoft in 2005, and is now its Chief Envisioning Officer, helping to envision the full potential that technology offers a modern, digital society. He is a globally recognised expert on technological issues such Cloud computing, privacy, big data, social media, open government, advertising and the consumerisation of technology and is the author of a recent book called “Business Reimagined: Why work isn’t working and what you can do about it”. He is also one of the main speakers at this year’s Worktech conference in London on 19 and 20 November. In this exclusive interview with Insight he offers his thoughts on the lack of engagement between firms and employees, the most common misunderstandings about flexible working and the challenges facing managers in IT, FM and HR.

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November 5, 2013

RICS’ new FM Guidance Note aims to improve business performance

by Sara Bean • Facilities management, News, Property

The Royal Institute of Chartered Surveyors has launched a global guidance note which can help facilities and estates managers increase efficiency and drive up profits across business. The Global Strategic Facilities Management (FM) Guidance Note is aimed at facilities managers and corporate real estate professionals overseeing the running of commercial property worldwide, providing recommendations on developing, implementing and evaluating a strategic plan for the running and servicing of individual buildings and property portfolios. The note is also accessible for clients and consultants by providing them with a clear picture of the best practice methods that should be implemented in the running of buildings in order to boost organisational performance. More →

November 4, 2013

Leading US organisations pledge to promote healthy buildings and communities

by Sara Bean • Environment, Facilities management, News, Property

Adobe, one of the first companies to adopt the US Green Building Council’s Leadership in Energy and Environmental Design (LEED) standard, is to conduct a study of its LEED certified workplaces to determine if they measurably contribute to more collaborative, creative, innovative and healthy employees. The move is part of a new Building Health Initiative launched last week by the California chapter of the USGBC. Google, Arup and Interface are amongst the founding partners, along with approximately 20 other organisations from a range of sectors. The movement aims to elevate green building as a benefit to public health as well as encourage the development of transparency standards in building materials. More →

October 29, 2013

Many UK facilities managers still failing to see the magic of BIM, claims report

by Mark Eltringham • Facilities management, News, Technology

According to a new survey from the Royal Institute of Chartered Surveyors, the UK’s facilities managers are simply not ‘getting’ what Building Information Modelling is all about and how it can be applied. The latest research into the acronym replete debate about the role of BIM found that more than a third of facilities management professionals are unfamiliar with building information modelling and its uses. RICS is calling on facilities managers to increase their general awareness of the potential of the technology. The survey was carried out on behalf of RICS by the crudely monikered and government funded BIM4FM initiative and found that of the nearly two thirds (65 percent) of respondents who were aware of BIM, nearly all (62 percent) believed it would help them in their roles.

October 28, 2013

Global urbanisation trends present UK cities with new opportunities

by Charles Marks • Comment, Environment, Property, Technology

There is a great deal of talk about the growing urbanisation of the world right now, and its effects on societies, economies and individuals. The numbers of people involved are daunting, especially in the developing world. As a result, many countries are currently experiencing the sort of upheaval we in Britain experienced nearly 300 years ago, and they are doing so in a very compressed time span compared to the 150 years it took in Britain. But the changing nature of cities is also apparent in the UK where it is having an effect not only in the country’s only megacity but in regional centres too. For places such as Manchester, Birmingham, Bristol and Glasgow the challenges presented by a new generation of initiatives focussed on urbanisation can be profound and mark an opportunity to shift at least some of the UK’s economic focus away from London.

October 18, 2013

RICS is first professional body to introduce BIM standard

by Sara Bean • Facilities management, News, Property, Technology

The Royal Institution of Chartered Surveyors (RICS) has become the first global professional body to introduce the first recognisable building information modelling (BIM) standard. Employers and clients are struggling to find industry accepted criteria on which to base knowledge of practitioners’ BIM skills, while BIM competent professionals lack a single indicator that will demonstrate their abilities to the sector. This has resulted in different assessment methods being used across the industry. RICS’ BIM Manager Certification aims to assure contractors, consultants and investors that the professionals and firms delivering construction and infrastructure projects have the relevant knowledge, experience and skills to implement BIM at an industry tested and approved level. More →

October 15, 2013

New Smart City Forum to capitalise on $400 billion global sector

by Sara Bean • Environment, News, Property, Public Sector, Technology

Infographic Smarter Cities. Turning Big Data into Insight

IBM Infographic

London, Dublin, Barcelona, Boston and Bristol have something in common – they’re smart cities that use intelligent technology to monitor their urban infrastructure. The data is used in a variety of ways; to save money, minimise waste, measure water usage and manage transport routes. Solutions range from utilising IBM’s ‘Big Data’ to analyse traffic congestion on Dublin’s public transport network, to monitoring greenhouse gas emissions from Boston’s buildings. The smart cities industry has been valued at more than $400 billion globally by 2020, with the UK expected to gain a 10 per cent share ($40 billion). Now the government has announced it is to set up a new Smart Cities Forum, chaired by Universities and Science Minister David Willetts and Cities Minister Greg Clark, with representatives from cities, business, and scientists. More →

October 10, 2013

Why the serviced office sector needs to put more effort into its customer service

by David Saul • Comment, Facilities management, Flexible working

Serviced offices at Cheapside

It’s National Customer Service Week, a week-long initiative set up to inspire businesses to take a step back, look at their customer relations and promote excellence in customer service amongst their teams. Across every business in every sector, excellent customer service is key to gaining and retaining custom, and this is particularly the case when it comes to the serviced office industry. Average customer retention rates are just eight months in the officing sector, so addressing this through improved customer service can have a huge impact on the bottom line. I believe the serviced office industry can do more. There is a danger that low retention rates cause companies to place a greater emphasis on winning new businesses, with existing clients’ needs coming second place. More →