Search Results for: remote working

August 12, 2018

Gig economy workers are overworked, underpaid and constantly monitored

by Mark Eltringham • Flexible working, News, Wellbeing

A study of the wellbeing of workers in the so-called gig economy from academics at Oxford University claims that they are stressed, isolated, micro-managed by algorithms and face constant downward pressure on their incomes. The focus of the research was on workers contracted by digital platforms and subject to selection by algorithms. The study, Good Gig, Bad Big: Autonomy and Algorithmic Control in the Global Gig Economy, looked at the impact on the personal wellbeing of computer programmers, translators, researchers and people in similar roles contracted through online freelance platforms.

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June 21, 2018

The hype surrounding wellbeing concepts can blind us to their true value

by Georgia Elliott-Smith • Comment, Wellbeing

Digital detox. Does the phrase make you roll your eyes or grab your attention? Lately, you’d be forgiven for thinking that the idea of switching off from technology, particularly your smart phone (if people still call them that as they are so ubiquitous) has become a media fad. A litmus test for this might be how much air time BBC R2 give the subject. Over the past few weeks it has figured a lot, particularly Chris Evans referencing it in a Japanese themed week and a Friday morning interview with the neuroscientist Dr Jack Lewis who shared his tops tips for a digital detox. No doubt the Daily mail is jumping on the bandwagon as well.

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June 5, 2018

Employees who work in digitally advanced workplaces are more productive and motivated

by Sara Bean • Facilities management, News, Technology, Wellbeing, Workplace

Companies that are less technologically advanced are at risk of falling behind the competition and not attracting top talent, claims a new global study from Aruba. By contrast, employees who work in digital workplaces are not only more productive but also more motivated, have higher job satisfaction, and report an overall better sense of well-being. The study, Digital Revolutionaries Unlock the Potential of the Digital Workplace, outlines both the business and human benefits of more digitally-driven workplaces, and how. Almost all respondents (97 percent) thought their workplace would be improved through greater use of technology, while 64 percent said their company will fall behind the competition if new technology isn’t implemented. The same portion (64 percent) believe the traditional office will become obsolete due to advances in technology. However, the survey also warns that companies must be vigilant as more digital-savvy employees are taking greater risks with data and information security.

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June 4, 2018

Your happiness at work is not just down to your employer

by Cary Cooper and Ivan Robertson • Comment, Wellbeing, Workplace design

When Google promoted a software engineer named Chade-Meng Tan to the role of “Jolly Good Fellow”, his career – and the entire culture of Silicon Valley – took a sharp turn. Meng, a cheerful employee valued for his motivational qualities, went from developing mobile search tools to spreading happiness across the organisation. Happiness became his job. Google wasn’t the first to hire someone with the sole remit of enforcing employee contentment. In 1999, when Google was still a start-up, French fashion brand Kiabi hired Christine Jutard as its chief happiness officer. She was one of the first to perform the role. But once Google did it, happiness at work became a key metric and other organisations quickly adopted their approach. Three years after Meng’s appointment, fast food giant McDonald’s even promoted Ronald McDonald from brand mascot to CHO.

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May 31, 2018

Majority of global workforce now work somewhere other than the office every week

by Sara Bean • Facilities management, Flexible working, News, Workplace

Technological change, globalisation and changes in employee expectations mean that over two-thirds of global employees now work remotely every week, and over half do so for at least half of the week. Though it must be said this is according to a new study from IWG, which is the parent group of workspace companies including Regus and Spaces, the study found that every week 70 percent of employees are working at least one day a week somewhere other than the office. More than half (53 percent) work remotely for half of the week or more, whilst more than one in 10 (11 percent) people work outside of their company’s main office location five times a week. The survey adds also that flexible working and the use of shared workspaces are no longer the preserve of start-ups. The world’s most successful businesses – including varied companies such as Etihad Airways, Diesel, GSK, Mastercard, Microsoft, Oracle and Uber – are already adopting a flexible workspace approach.

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April 30, 2018

Majority of US workers still prefer to work from an office

by Neil Franklin • Flexible working, News, Workplace design

According to data from the quarterly Randstad Workmonitor survey,, although 82 percent of U.S. workers surveyed say the ability to work from anywhere at any time allows them to maintain a healthy work-life balance, more than half (62 percent) still prefer to work in the office — and this number is even higher among young workers. Sixty-five percent of those aged 18-24 said they prefer working in a traditional office environment, challenging the widespread perception that millennial and Gen Z workers tend to prefer digital interactions over personal ones.

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March 26, 2018

A growing number of employers are driving demand for independent professionals

by Adam Gates • Comment, Workplace

A new industrial revolution is underway, with almost every organisation on the frontline. Executive leaders, notably HR Directors, are grappling with what this means for the structure and design of their companies and the composition of their people. Changing business models, new technologies to access people, skills and capabilities, are common threads, with widespread implications for workplaces. With more people working remotely, flexi-time and on contract, designing workspaces, for instance, has become more challenging. Economic challenges impact every business and reduce appetite for investment, notably in permanent full-time staff. But scratch below the shared surface and every situation is different.

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March 2, 2018

Employment law is out of step with flexible work and the changing workplace

by Leon Deakin • Comment, Flexible working, Legal news, Workplace

Anyone who works in employment law or HR is certainly living through interesting times. With the removal of employment tribunal fees, litigation over the correct calculation of holiday pay and Brexit planning there is much to keep us busy. In addition, In addition, the impending GDPR is highly topical. However, for me, the most intellectually stimulating but also practically difficult area to advise on often remains employment status. Put simply, the law is out of date. Legislation drafted in the 1990s, and to some extent based on cases from much earlier, simply does not cut it in an increasingly flexible and developing work place.

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February 22, 2018

Report calls for better understanding of the future risks of tech to workplace wellbeing

by Sara Bean • AI, News, Technology, Wellbeing, Workplace

In a workplace dominated by insecurity, gig work and intelligent machines we need to improve our understanding of their potential impact on health, safety and wellbeing claims a new report. Future risk: Impact of work on employee health, safety and wellbeing, commissioned by the British Safety Council from RobertsonCooper researchers argues that the public debate on the future of work has centred so far on the likely shape of the workplace and its implications for both employers and employees. There has been far less focus on what this might mean for workers’ health, safety and wellbeing, with discussions centring on the present, rather than preparing us for the challenges of the future. Yet, the impact of automation on the workplace will be more fundamental than is commonly understood, with 11 million jobs predicted to be lost in the next 20 years in the UK. As we are already seeing with some ‘gig’ working, it may undermine such basic human needs as social identity, economic security and a sense of belonging. The report reviews the existing literature on this subject and makes a number of recommendations.

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December 19, 2017

We need to have an honest conversation about presenteeism

by Steve Brewer • Comment, Flexible working, Workplace design

We have talked before about the risks of over thinking problems. It is not just something that consultants, designers and the workplace intelligentsia are guilty of – everyone does it. It is why we do not switch off when we are ill and still insist on going to work. We over think the consequences of not being in our workplace. Likewise, many traditional line managers simply cannot get their head around their teams working from home. After all, modern management mantras all talk about creating a great atmosphere in which teams all work together – in the same space at the same time? We all tend to over complicate most things and that is one of the main reasons in the UK we struggle with the concept of working from home. A consequence of this is the rise in presenteeism, which is mainly linked to illness, people ignoring how bad they feel and because of a perceived pressure, still turning up for work.

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December 12, 2017

A 300 year old idea explains some of the enduring appeal of the open plan

by Mark Eltringham • Comment, Facilities management, Workplace design

In the 18th Century the utilitarian philosopher Jeremy Bentham came up with his idea of the Panopticon, a prison building with a central tower encircled by cells so that each person in the cells knew they could be watched at all times. Whether they were observed or not was actually immaterial. Bentham called it ‘a new mode of obtaining power of mind over mind’ and while he focused on its use as a prison, he was also aware of the idea’s usefulness for schools, asylums and hospitals. Bentham got the original idea following a visit to Belarus to see his brother who was managing sites there and had used the idea of a circular building at the centre of an industrial compound to allow a small number of managers to oversee the activities of a large workforce. This is something of a precursor of the scientific management theories of Frederick Taylor that continue to influence the way we work and manage people.

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November 15, 2017

The contribution of personality to the performance of agile workers

by John Eary • Features, Flexible working

The introduction of agile working into organisations has typically focussed on the workstyles of different job roles, but has tended to treat the jobholders within these groups in the same way. The successful introduction of new ways of working clearly relies on the willingness of the people occupying the job roles to embrace new ways of working; yet there has been little investigation of the needs of agile workers with different personality types beyond looking at the needs of extroverts and introverts. These studies have tended to focus on the workplace; for example, the Cushman Wakefield Workplace Programme briefing paper examines how organisations can accommodate the needs of extroverts and introverts working together in the workplace. However, using OCEAN personality profiles, Nigel Oseland found that different personality types have different preferences, which in turn are likely to affect their performance at work.

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