Search Results for: retention

July 13, 2015

Email still default comms tool for virtual teams, despite drawbacks

by Sara Bean • Flexible working, News, Technology

Email remains the preferred way corporate teams stay in touch, but there is a widening technological gap between the generations. Although it remains the most widely used form of communication (87 percent) email also has the greatest potential to cause misunderstanding in nearly half (49 percent) of teams. The survey from EF Corporate Solutions of over 800 executives based in Brazil, China, France, Germany, Middle East, Russia, UK and US, indicated that a primary cause for conflict stems from language barriers (39 percent) but 45 percent said there are also barriers to communication between associates over 50 and under 30 in the way they use technology. Respondents also suggest that email has the potential to cause ‘information overload’ and teams can suffer from a lack of interaction when it is the preferred communication method.

July 10, 2015

Local authority staff frustrated by poor quality working environments

by Mark Eltringham • Public Sector, Wellbeing, Workplace design

Employees at UK local authorities are frustrated at their poor quality working environments and councils are suffering as a result, claims a new study from the Royal Institute of Chartered Surveyors (RICS). Over two thirds (68 percent) of employees polled for the report claim their workplaces need to be upgraded and nearly all (92 percent) said they take the standard of workplace into account when deciding where to work. Furthermore, 80 percent of current employees claim they take the standard of working environment into account when making decisions about whether to remain in the current role. In an interview with LocalGov magazine, Paul Bagust, director of UK commercial property at RICS, also warned that short term cost cutting in the workplace is likely to be counterproductive in the long term.

July 10, 2015

UK property industry ‘lags-behind’ customer service revolution says BCO

by Sara Bean • Facilities management, News, Property

Only 1 in 5 office occupiers rate their property management service as ‘good’ or ‘excellent’, according to new research by the British Council for Offices (BCO). While two thirds of occupiers are happy with the quality of their office and three quarters perceive the quality of office space to have improved over the past 10 years, less than one in three occupiers feel the industry understands their business needs. This clear gap between customer expectation and customer experience has led the BCO to call on the industry to develop a better understanding of what a well-performing building looks like from an occupier perspective. The BCO has developed a new definition of building performance, which sets out to frame a more sophisticated approach for property owners and managers to engage with occupiers, focusing upon value and quality creation, rather than simply cost reduction.

July 3, 2015

One in five Americans would change jobs for better work-life balance

by Sara Bean • Flexible working, News, Wellbeing, Workplace

More than half of US and Canadian employees report feeling overworked and burnt out (53 percent), yet the overwhelming majority (86 percent) say they are still happy at work. According to the inaugural Staples Advantage Workplace Index employees are working longer days, with about a quarter of them regularly working after the standard workday is done. A key motivator is to advance in the organization, with nearly two-thirds of respondents seeing themselves as managers in the next five years. Though employees are largely conditioned to working longer hours, about one in five do expect to change jobs in the next twelve months. Steps employers can take to improve happiness levels include; adding more office perks, improving office technology and providing a better office design. Alongside this, with employees working longer days and on weekends, the biggest request is for employers to provide more flexibility. More →

July 2, 2015

Employees prefer diverse working experiences to traditional career ladder

by Sara Bean • Flexible working, News, Workplace

Employees value a varied working experience and flexibility over traditional, linear career progression, a global study published by the Top Employers Institute claims. The Career & Succession Management Report identifies the global developments forcing employers to rethink career and succession management strategies. These include skill shortages resulting in a global competition for best talent and an increased risk of losing business-critical knowledge due to the ageing of the workforce. There is also a new generation of workers seeking diverse work assignments and flexibility, who are taking greater responsibility for their own career management, resulting in less loyalty to employers and less interest in the traditional step-by-step climbing of career ladders. The findings suggest that HR needs to move from assuring the smooth succession of leadership to concentrate more on wider long-term staff engagement and retention.

June 23, 2015

A gallery of the workplace winners of this year’s RIBA Awards

by Mark Eltringham • Architecture, News, Workplace design

The full list of regional winners of the Royal Institute of British Architects (RIBA) Awards for 2015 has been finalised. The list of 37 winners will now go on to compete for the Stirling Prize in October. This year’s list is dominated by London projects, as is often the case, but also by homes whereas last year they were dominated by large scale projects, especially The Shard. We’ve rounded up a gallery of the major workplace projects in the list for England and Wales with some notes extracted from RIBA’s own commentaries (so don’t blame us). Each entry is hyperlinked for you to discover more about the project. Unfortunately, the regional winners for Scotland and Northern Ireland are not well served by their respective websites, which is a particular shame given the success Scotland in particular has in terms of the number and apparent quality of its winning projects.

June 3, 2015

IT firms hold TechNorth digital hub in higher regard than TechCity

by Mark Eltringham • Cities, News, Technology

TechNorth, the Manchester based technology hothouse devised as a regional counterbalance to London, is held in higher regard than the capital’s flagship TechCity development, according to research from recruitment firm Robert Half. The study of IT decision makers across the UK claims that the vast majority would prioritise working with Northern firms over their London counterparts, with 87 percent either ‘highly likely’ or ‘somewhat likely’ to place work with IT businesses in the TechNorth hub rather than those in TechCity London given the choice. The figure is 100 percent for IT leaders based in the North and to 95 percent for those in Scotland. More surprisingly, 80 percent of those based London and the South East said they would prioritise TechNorth, as did 75 percent in the South West and Wales.

June 1, 2015

Trade bodies seek to boost inclusivity and diversity with new initiatives

by Mark Eltringham • Architecture, News, Property

Three major trade associations in the built environment sector have announced initiatives to increase the inclusivity and diversity of their respective professions. The Royal Institution of Chartered Surveyors has launched its new Inclusive Employer Quality Mark, which is designed to help firms ‘gain a competitive advantage and a diverse workforce’. Meanwhile, the Royal Institute of British Architects (RIBA) claims it has strengthened its chartered practice criteria to incorporate requirements related to equality, diversity and inclusion. From 2016, chartered practices are required to have an equality, diversity and inclusion policy. In the US, delegates at the American Institute of Architects (AIA) agreed at congress to introduce a resolution known as Equity in Architecture, that calls for measures to increase representation of what are deemed underrepresented groups ‘to move the profession forward’.

May 28, 2015

More support needed to help people with depression stay at work

by Sara Bean • News, Wellbeing, Workplace

At any one time around 1 in 6 people of working age are experiencing a common mental health condition such as depression or anxiety but a lack of awareness may lead employers to misinterpret symptoms as poor performance, finds a new report from Lancaster University’s Work Foundation.The paper, Symptoms of Depression and their Effects on Employment, recommends that in order to improve both productivity and health and wellbeing among those of working age, more concerted action must be taken to support people with depression to stay in and to return to work. The paper considers the ways in which some of the symptoms associated with depression can form a barrier to employment and calls upon government departments at a national and regional level to commit to improving the provision of evidence-based support to help people with depression.

May 11, 2015

Does declining productivity spell the end for IT and property directors?

by John Blackwell • Comment, Facilities management, Property, Technology, Work&Place

When it comes to increasing organisational output, which in turn directly relates to real wage growth and higher living standards, the only determinant is productivity, measured in terms of output per hour worked. This is at the heart of all businesses and is essential for growth. The basic facts on productivity are clear. For over a decade, productivity has been painfully weak across all the major economies. The UK has performed particularly badly, with productivity having declined by 3.7 percent since 2008. A recent OECD report went as far as saying: “weak labour productivity since 2004 has been holding back real wages and well-being. The sustainability of economic expansion and further progress in living standards rest on boosting productivity growth, which is a key challenge for the coming years”.

April 30, 2015

Many UK SMEs are falling short on green credentials, claims report ⁰

by Mark Eltringham • Environment, News

Many British small and medium sized businesses are putting their competitiveness and reputation at risk because they are not doing enough to improve their environmental credentials, according to a new report from Lloyds Bank Commercial Banking. The findings show that one in five (19 percent) of the firms surveyed for the study accept they are not doing enough to take on environmentally responsible practices and that although a quarter (25 percent) of SMEs say green issues are a top three priority for the year, the vast majority (71 percent) admit they do not understand the positive impact environmental responsibility can bring. The report also highlights the mismatch in perceptions of environmental issues between those who have successfully implemented green policies and those yet to do so.

April 22, 2015

New generation of mobile users do quarter of work on digital devices ⁰

by Sara Bean • Facilities management, Flexible working, News, Technology

The provision of alternative places to work than the office desk is of particular relevance to a new demographic of worker, dubbed Gen M (because we need yet another one – Ed.), which is described in a new report from US based telecomms consultants MobileIron as either men aged 18-34 or people with children under-18 who rely heavily on mobile technology. On average, Gen M does more than a quarter (26%) of its work on smartphones or tablets, compared to non-Gen M professionals, who do 17 percent. Gen M also uses mobile for “shadow tasking,” doing personal tasks during work hours and work tasks during personal hours, the research from MobileIron reveals. Gen M mobile users are also keen to invest in the latest technology – 42 percent either own or plan to purchase a wearable device, such as the Apple Watch, and of those, 95 percent plan to use those devices for work tasks.