Search Results for: right to request

June 13, 2018

US companies are waking up to the benefits of caring for employee mental health

In 2015, the American Psychological Association chose American Express as the inaugural winner of the Organizational Excellence Award, recognizing successful efforts to integrate psychology and prioritize behavioral health and emotional well-being in the workplace. American Express had an employee assistance program (EAP) for workers dealing with depression and other mental health challenges. The EAP was a telephone-consultation system and only about 4 percent of employees utilized it. After the firm added on-site counselors to meet with employees for free—and rebranded the EAP as part of its “Healthy Living” —the usage rate more than doubled.

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March 13, 2018

Many office furniture firms remain confused about social media and online communication

by Colin Watson • Comment, Furniture, Workplace design

At Watson King we surveyed the websites of the Top 100 European manufacturers of office furniture products, the results showed that 13 percent use no form of social media at all and 25 percent use less than three types. There are also some surprising results on which the most popular channels are. There is evidence to suggest that companies are unsure about the most effective way to use social media channels and which ones are the most appropriate to select. Also, there appears to be fundamental issues on how to integrate social media and communication channels to get the best results.

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February 2, 2018

Every company should champion design and creativity at board level

by Colin Watson • Comment, Products, Workplace design

All business and life are about selling. Well that’s what Mark Price (Lord Price) the previous Managing Director of Waitrose and former Minister with the Department for International Trade said in a recent book, Workplace Fables: 147 True Life Stories. I like Mark Price and his writings but certainly don’t agree with his view about selling. To me business and life are about design. Just close your eyes and imagine life without it. If your imagination could handle this, and when you opened your eyes you would be standing in a field stark naked, because nothing apart from nature would exist. If you had bad eyesight things would be blurred and any illnesses could not be medicated. You may even have trouble eating unless you found some palatable vegetation or a creature willing to be caught, unless of course it did not eat you first.

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November 17, 2017

Businesses exploring potential of AI to improve customer experience and the bottom line

by Neil Franklin • News, Technology

Despite the growing interest in the potential of artificial intelligence, there is a sense of confusion amongst business leaders about how it is being used and how to take advantage of its potential. Independent research from SAS claims that while nearly two-thirds (65 percent) of business leaders are convinced AI can generate value for their business, nearly half (46 percent) are being held back by concerns around AI still being in its infancy. Nearly a third (30 percent) of companies are not sure if they are ready for the technology, citing concerns over a lack of required skills (66 percent), ROI (55 percent) and fears over stories of AI malfunctioning (38 percent). Many also expressed reservations over the cost of solutions (39 percent) and lack of trust in the technology (36 percent), reinforcing fears that AI would not deliver sufficient ROI.

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November 15, 2017

The contribution of personality to the performance of agile workers

by John Eary • Features, Flexible working

The introduction of agile working into organisations has typically focussed on the workstyles of different job roles, but has tended to treat the jobholders within these groups in the same way. The successful introduction of new ways of working clearly relies on the willingness of the people occupying the job roles to embrace new ways of working; yet there has been little investigation of the needs of agile workers with different personality types beyond looking at the needs of extroverts and introverts. These studies have tended to focus on the workplace; for example, the Cushman Wakefield Workplace Programme briefing paper examines how organisations can accommodate the needs of extroverts and introverts working together in the workplace. However, using OCEAN personality profiles, Nigel Oseland found that different personality types have different preferences, which in turn are likely to affect their performance at work.

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October 19, 2017

Future office and changing business of work debated at Workplace Trends

by Sara Bean • Comment, Coworking, Facilities management, Technology, Wellbeing, Workplace design

Those working within the built environment are already in the change business, was the view of Neil Usher of workessence in his presentation at the Workplace Trends Conference which was held in London this week. This was apt, as the changing business of work’ was the theme of the conference. It’s a pretty common topic these days of course but a strong line up of speakers ensured some interesting discussions; which included the rise of the gig economy, the variety of ways people from different cultures perceive workplace design and predictions on the workplaces of the future. On the current design and fit out of the office, Usher was clear; that creating a fantastic workplace is independent of culture, location, the work style you want to create and the sector in which you’re working. His other mantra was that you can still work in an awful workplace with great technology, but not the other way around, which is why there is no excuse for not getting your technology right.

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August 11, 2017

Reducing the risk of personal gambling becoming a corporate fraud issue

by Andrew Durant • Comment, Workplace

A recently leaked confidential report for the betting industry says that, if introduced, the new rules to encourage responsible gambling in the UK would lead to closure of half of the country’s bookmakers and the loss of around 20,000 jobs. The report follows widespread concerns about the controversial use, and misuse, of Fixed Odds Betting Terminals (FOBTs) in betting shops which, have been shown to be one of the major causes for problem gambling behaviour (due to their addictive play). They allow customers to place wagers as high as £100 every twenty seconds. With gambling becoming ever more accessible through the spread of FOBTs, the growing number of online betting platforms and access to casinos on the high street, the pressure of funding a gambling habit has become one of the main reasons why people commit corporate fraud.

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May 25, 2017

Half of UK employees work one unpaid day a week, but Germans get an even worse deal ⁰

by Sara Bean • Flexible working, News, Wellbeing, Workplace

Nearly half of UK employees are effectively working an extra day per week for free, claims new research from Powwownow. On average, UK workers spend just under seven hours per week working outside of contracted hours – the equivalent of a nine-to-five working day with an hour for lunch – but nearly half of them (42 percent) receive no pay for this extra days’ worth of work. A quarter of UK workers (26 percent) receive their standard pay for any overtime, while a fifth (21 percent) are rewarded with ‘time and a half’. Only 6 per cent receive ‘double time’. Germans get a worst deal though, as employees spend an average of 7 hours and 54 minutes working extra but a huge 61 percent of workers receive no pay at all for this time. Workers in Sweden spend the least time working outside of contracted hours, with only 4 hours and 9 minutes of extra work per week.

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May 11, 2017

CIPD calls for range of measures for British workforce ahead of General Election ⁰

by Sara Bean • Flexible working, Legal news, News, Workplace

The next Government needs to put ‘good work’ at the heart of its thinking in order to improve the economy, boost individual welfare and prosperity – creating the conditions for good work in organisations across the country, says the CIPD ahead of the General Election. In its ‘Manifesto for Work’ the CIPD is calling for publication of pay ratios, additional rights for zero-hours workers and increased investment in adult skills. The manifesto’s package of aim to address the systemic problems in the UK economy by focusing on the positive influence the world of work can have on productivity and wellbeing. As well as an overhaul of the UK Corporate Governance Code, the CIPD is also calling on the next Government to protect and raise awareness of employment rights, make skills the centerpiece of their industrial strategy and take steps to improve gender diversity in the boardroom. It also calls for organisations to focus more on greater organisational transparency so that businesses are more accountable for incorporating the principles of good work across their organisations.

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February 21, 2017

What you need to know about changes to business rates and lease renewals ⁰

by Alex Watt • Comment, Facilities management, Legal news, Property

Business rates are a substantial overhead for many businesses, and therefore those occupying a property need to be aware of the impact of the 1 April rates revaluation and the forthcoming changes to the rates valuation appeals process. The revaluation may affect the level of compensation payable to some business tenants seeking to renew their leases. Current business rateable values took effect in England and Wales on 1 April 2010, based on rateable values on 1 April 2008. However, the Valuation Office Agency (VOA) is revising rateable values on 1 April 2017. While the rateable value of some properties is reducing, others (for example many London retail and restaurant premises) face a significant increase. You can check the draft values on the VOA website to see whether your property is due to change.

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January 20, 2017

The facts about sit stand work are already lost in the stream of narrative ⁰

by Mark Eltringham • Comment, Knowledge, Wellbeing, Workplace design

Toss a sliver of information into the great stream of accepted public narrative and see what happens to it. There it goes, briefly visible on the surface then consumed; part of the stream but no longer to be seen. A perfect example of this is provided by a recent piece of research carried out by the Texas A&M Health Science Center School of Public Health into the effects of standing at work on a small sample of call centre workers. While the results of the study are impressive, notably a 46 percent increase in productivity, by the time the story was reported on Inc.com, the 167 call centre workers had suddenly morphed into ‘everybody’. It should go without saying that the headline ‘Your Productivity Will Increase by 46 percent if You Stand at Your Desk’ does not reflect the conclusions of the original research. The statements by the researchers suggesting that the study is significant with regard to call centre staff but merely indicative of a wider issue go ignored.

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September 20, 2016

Employers will promote internal talent to meet Brexit challenge ⁰

by Sara Bean • Legal news, News, Workplace

Bosses are divided on whether staff morale will suffer following Brexit, with 48 percent of respondents to a recent survey believing it will and 51 percent expecting no change, despite 74 percent of organisations believing employees are at least ‘somewhat concerned’ by the impact of the vote. Though the majority of companies (82 percent) believe it is their duty to keep employees informed of the potential impact of Brexit on their organisations, few (11 percent) have started communicating openly. The report by Mercer, Planning for Brexit – Talent Implications, also suggests the while the true impact of potential changes to immigration policy remains unknown so far, talent availability is being seen as a top long-term challenge. Over half (58 percent) of companies think their workforce plans will change in the longer term and the majority (66 percent) anticipate a stronger focus on developing and promoting talent from within to compensate for a possible lack of access to wider talent pools.

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