April 26, 2019

Great expectations at work causing stress and rise in mental ill health

by Marie Hillen • Flexible working, News, Wellbeing, Workplace

Employees feel expectations at work are playing an integral role in diminishing their mental health a new report suggests, which includes increasing pressures to work outside of office hours, through annual leave and even on sick days. Westfield Health’s inaugural Wellbeing Index, which claims to shine a spotlight on stress, found 61 percent of HR professionals identified mental health related issues as the main reasons for absences within their workforces, with over half (51 percent) noticing an overall increase in sick days. ‘Leavism’ – working outside of contracted hours and on annual leave days – is also prevalent throughout the British workforce, with 67 percent in HR saying it’s a very real issue for them.

April 17, 2019

What to expect and not to expect from an Office 365 intranet

by Sergey Golubenko • Company news, Technology

According to the latest report by Nielsen Norman Group, Office 365 is one of the most popular platforms for intranets. Providing a rich toolset, it helps to build multifunctional and eye-catching corporate intranets that improve employee collaboration and communication and streamline business processes. Let’s see whether an Office 365 intranet is as good as described and try to look through its reported benefits with a cool head. More →

April 15, 2019

Black and other minority workers more likely to be in insecure work, claims TUC

by Neil Franklin • News, Workplace

Black and minority ethnic workers are far more likely to be trapped in temporary and insecure work, according to a new TUC analysis published to mark the start of its annual Black Workers Conference. The analysis claims to show how BME workers are faring worse than white workers in the jobs market. More →

April 10, 2019

Insecure managers can cause huge damage to their organisations

by Marie Hillen • News, Wellbeing, Workplace

Insecure managers who worry that their performance could be undermined by competent subordinates can end up ostracising talented employees they feel are a threat to their own position. According to an paper published in The International Journal of Human Resource Management by Professor Kirk Chang of the University of Salford Business School and his research team, managers whose negativity towards staff they see as threats can go on to cause huge damage to their organisations. Professor Chang, an expert in human resource management, said: “While the competence of subordinates is considered desirable in the workplace, it may create challenges in managing people in organisations.”

March 22, 2019

The future of work will be defined by four models, claims RSA

by Mark Eltringham • News, Technology

The RSA’s Future Work Centre has released research that models four ‘futures of work’ by 2035 – and claims to show how out of touch politicians are with changes in the workplace. The report, published in partnership with Arup, claims to avoid the usual sensationalism around topics such as automation, the Internet of Things, surveillance, gig work and AI to establish what workers can expect in the workplace in the near future. The report applies morphological analysis to generate its four models of work.

March 21, 2019

Digital workplace pioneered by medium sized businesses, study claims

by Neil Franklin • News, Technology

Medium-sized businesses now account for over 60 percent of US jobs, and are investing fast in technology. However, with digital now a priority for businesses of all sizes, they must ensure they have the necessary skills and security management in place to handle the change, or risk falling behind competitors according to a new report from Aruba. More →

March 18, 2019

Government report shows increase in number of workers balancing care commitments

by Neil Franklin • Flexible working, News

A new official report has highlighted the increasing number of people who are having to balance caring for family members with their own working commitments. Catherine Foot, the Director of Evidence for the Centre for Ageing Better, responded to these statistics by calling for legislation to promote flexible working among older workers. Published by the Office for National Statistics, the report has found that one in four older female workers, and one in eight older male workers, have care responsibilities.

March 15, 2019

How artificial intelligence changes occupant experience

by David Karpook • Facilities management, Features, Technology

If a robot received a signal that you had entered the building, it might bring you a fresh cup of coffee just as you reach your desk. If the front door recognised your face, it might unlock itself for you without requiring you to use a fob to gain access. If your desk knew you had left for the day, it might offer itself to a colleague who is looking for a quiet workspace. Throughout history, the interaction of humans with technology has been pretty much one-sided. We turn our technologies on and off, operate and guide them in their tasks, and use our senses to monitor their functioning and detect anomalies.

March 11, 2019

Many leaders lack the skills needed to manage in the digital age

by Neil Franklin • News, Technology

A study conducted by The Oxford Group (registration) claims that companies are struggling to adapt to a digital workplace as leaders lack the critical digital skills they need to transform the organisation. Whilst 96 percent of respondents said the onus is on leaders to drive the adoption of new technologies and 94 percent believe it’s important for leaders to challenge traditional ways of thinking, only a third (33 percent) of leaders feel well prepared to lead their business. Gaps in leaders’ digital skill-sets are having a major impact on their ability to transform; 41 percent say that a lack of digital expertise makes decision-making more difficult, and 30 percent say it has prevented their team from innovating.

March 7, 2019

A workplace chatbot might soon be one of your new best friends

by John Hildebrands • Comment, Technology

If you’ve ever wished you could delegate certain routine tasks to an assistant, then a chatbot could be just what you need. Staff working for Unilever will soon be able to get HR advice from Una, a new member of staff who will be available worldwide and at any time of day. Una is a chatbot, capable of conversing with employees in 106 countries, using 32 languages, Unilever’s Keith Williams told a conference last year . Unilever employees can contact Una through Skype for Business and complete tasks such as getting information about benefits, claiming for healthcare or selling shares. It saves time poring over FAQs or filling-in forms, and it frees HR staff for more complex queries. More →

March 5, 2019

Digital transformation offers great opportunities for firms, but at a risk

by Neil Franklin • News, Technology, Wellbeing

Digital technology can improve our lives but it also poses a major risk of widening social inequality and blocking opportunities for people without the skills to navigate the online world safely, according to a new OECD report. A mix of technical, emotional and social skills is a pre-condition for people to combine their digital and real lives in a balanced way, and to avoid the mental health problems and other risks linked to abuses of online technologies, the report says.

February 27, 2019

Digitisation and culture of uncertainty lead employees to seek stability

by Sara Bean • AI, Technology, Workplace

Job security is the top reason employees in the UK joined their company, and also the main reason they stay, according to Mercer’s 2019 Global Talent Trends study. With close to one in three employees being concerned that AI and automation will replace their job, senior managers are also worried about the effects of digitisation, with nearly three-quarters (71 percent) of executives in the UK predicting t significant disruption in the next three years, compared to 23 percent in 2018. Mercer’s global findings reveal a similar story finding that as executives focus on making their organisations “future-fit”, significant human capital risks – including the ability to close the skills gap and overcome employee change fatigue – can impede transformation progress. Addressing these concerns is paramount, given that less than one in three executives rate their company’s ability to mitigate the effect on employees as very effective.