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Business leaders struggling to keep up with demands of individuals and technological developments in the workplace

Business leaders struggling to keep up with demands of individuals and technological developments in the workplace

Organisations are struggling to keep pace with workplace shifts including skills gaps, the development of artificial intelligence, the demands of employees and new social expectations, according to the latest Human Capital Trends report from Deloitte. In its 2018 edition, The Rise of the Social Enterprise, Deloitte focuses on the growing expectations of individuals and the pace at which technology is shaping organisations’ human capital priorities.

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Recruitment via artificial intelligence must be monitored to avoid adopting human bias

Recruitment via artificial intelligence must be monitored to avoid adopting human bias

Recruitment via artificial intelligence must be reviewed to avoid adopting human biasArtificial intelligence systems need to be accountable for human bias at AI becomes more prevalent in recruitment and selection, attendees at the Employers Network for Equality & Inclusion’s annual conference have been warned. Hosted by NatWest, the conference, Diversity & Inclusion: The Changing Landscape heard from experts in ethics, psychology and computing. They explained that AIs learnt from existing data, and highlighted how information such as performance review scores and employee grading was being fed in to machines after being subjected to human unconscious bias.  Dr David Snelling, the programme director for artificial intelligence at technology giant Fujitsu, illustrated how artificial intelligence is taught through human feedback. Describing how huge data sets were fed into the program, David explained that humans corrected the AI when it used that data to come to an incorrect conclusion, using this feedback to teach the AI to work correctly. However, as this feedback is subject to human error and bias, this can become embedded in the machine.

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Open plan offices are distracting and reduce rather than improve productivity, says report

Open plan offices are distracting and reduce rather than improve productivity, says report

Open plan offices are distracting and reduce rather than improve productivity says report

Open, collaborative work environments have been hailed as a boost to collaboration and performance, but since individual tasks that require high levels of concentration and minimum disruption still account for over half of the typical working day, noise and distraction within open plan workplaces prevent employees from focusing properly and may reduce productivity, claims a new report. According to research by Unispace, 60 percent of the average working day is devoted to individual task-focused work; 25 percent to collaboration, 7 percent to socialising and the same for learning. The research found that the issue of noise has actually become much worse over the last 12 months, with more workers complaining compared to the same research conducted in 2016. Survey respondents flagged noise (15 percent) as the primary cause of inefficiency during the working week, a number that has risen by four per cent in just 12 months. Second to this was a lack of quiet areas (13 percent), a lack of privacy (9 percent) and 7 percent felt that the temperature and air quality of their office was also a factor. The findings come as part of Unispace’s research of more than 11,000 workers in a global study of working practices and workplace design.

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Poor management blamed for low levels of productivity amongst UK workforce

Poor management blamed for low levels of productivity amongst UK workforce

Poor management behind low levels of productivity amongst UK workforceA third of workers (32 percent) regularly struggle to be productive in their job, and one in six (16 percent) blame their manager – claims a new survey from ADP. This puts bad management ahead of inefficient systems and processes (15 percent) and staff shortages (13 percent) as the biggest drain on productivity in the UK workplace. The UK has been grappling with low productivity levels for a number of years, consistently placed behind other leading economies, such as Germany and the US in official productivity tables. While recent ONS figures suggested a recovery is underway, reporting the biggest jump in productivity levels for six years, the ADP findings suggests that UK PLC isn’t out of the woods just yet.  Barriers to productivity also vary significantly based on age, with over 55s the most affected by bad management (20 percent), while 16 to 24-year olds are more affected by social media (22 percent) distractions from colleagues (21 percent) and stress (18 percent).

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New government campaign sets out to increase take up of shared parental leave

New government campaign sets out to increase take up of shared parental leave

A new government campaigned launched today encourages more parents to take up the offer of Shared Parental Leave in their child’s first year. The workplace right for eligible parents allows them to share up to 50 weeks of leave and 37 weeks of pay after having a baby. They can take time off separately or they can be at home together for up to 6 months. Around 285,000 couples every year are eligible but take up could be as low as 2 percent, according to the Department for Business, Energy & Industrial Strategy and around half of the general public are unaware that the option exists for parents.

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Harnessing serendipity in the workplace is about more than facilitating the unexpected

Harnessing serendipity in the workplace is about more than facilitating the unexpected

What if your company had a great and more frequent ability to discover more valuable things than those for which it were usually looking? How would you then begin to describe your company’s overall level of awareness and sagacity? Does it make your company ’feel lucky’? Inspiring questions and understanding serendipity might give some answers to these and other questions. One of the challenges in answering them lies in the nebulous idea of serendipity in the first place. In many respects the idea of serendipity carries with it a mystical undercurrent and even researchers do not agree about a precise definition. However, serendipity is never a ’happy accident’, it’s much, much more than that. The key elements in the process of serendipity include: 1) a prepared mind 2) an unexpected event, encounter, result or contradiction 3) insight and 4) value creation. Not only is serendipity a process, but it is also a quality of mind.

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Pointless meetings can result in disengagement and reduced productivity

Pointless meetings can result in disengagement and reduced productivity

Pointless meetings found result in disengagement and reduce productivity Three in 10 business professionals think most of their meetings are pointless and nearly half (48 percent) of UK business people admit to having dozed off in a meeting claims global research by Barco ClickShare. The study revealed the true extent of our shared dislike for business meetings, which many respondents believe are poorly run at best or, at worst, completely pointless. Nearly a third of respondents globally said they found less than half of their meetings to be useful, while 30 percent also said they had dozed off in a meeting before. The UK, in fact, led the way in the asleep-in-meeting stakes, with nearly half (48 percent) of all UK respondents saying they’d fallen asleep in meetings. Checking emails and social media during meetings was also extremely common and another indication of disengagement and distraction. Over 70 percent of people said they regularly checked emails during meetings, while 37 percent access social media.

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The year we discover the elemental workplace

The year we discover the elemental workplace

We love a survey. Not a week passes without another startling revelation of the poor condition of our workplace, the fragile state of our engagement, or the dearth of meaning at the heart of our daily pursuits. The data (and I use the term lightly) tells us we want to be productive, if only we could be productive. Our intent and motivation is never in question. We have become masters of realising and articulating that we have a problem, and so we ask ourselves over and over just to make absolutely sure. We bang the table, we sound enlightened when we declare “something must be done!” Unless, of course, you work in one of the 10 Coolest Workplaces in the World in which case you are okay and do not need to worry. Unless you worry that yours is not as cool as the others in the list, envy is a terrible thing. We are drowning in hastily-gathered, invariably sponsored survey data, yet suffer a poverty of solutions.

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The contribution of personality to the performance of agile workers

The introduction of agile working into organisations has typically focussed on the workstyles of different job roles, but has tended to treat the jobholders within these groups in the same way. The successful introduction of new ways of working clearly relies on the willingness of the people occupying the job roles to embrace new ways of working; yet there has been little investigation of the needs of agile workers with different personality types beyond looking at the needs of extroverts and introverts. These studies have tended to focus on the workplace; for example, the Cushman Wakefield Workplace Programme briefing paper examines how organisations can accommodate the needs of extroverts and introverts working together in the workplace. However, using OCEAN personality profiles, Nigel Oseland found that different personality types have different preferences, which in turn are likely to affect their performance at work.

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How our smartphones stop us from living in the moment

How our smartphones stop us from living in the moment

As a teacher who has long witnessed and worried about the impacts of technology in the classroom, I constantly struggle to devise effective classroom policies for smartphones. I used to make students sing or dance if their phones interrupted class, and although this led to some memorable moments, it also turned inappropriate tech use into a joke. Given the myriad deleterious effects of phones – addiction, decline of face-to-face socialisation, deskilling, and endless distraction, for starters – I want students to think carefully about their phone habits, rather than to mindlessly follow (or not follow) a rule.

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We (still) need to talk about mental health in the workplace

We (still) need to talk about mental health in the workplace

In recent years we have made huge strides in moving discussions around mental health into the public arena. Celebrities such as Cara Delevingne, Ryan Reynolds, Gwyneth Paltrow and Brad Pitt have all come forward to share personal stories of their struggle with mental health problems.  The Duke and Duchess of Cambridge and Prince Harry have also championed mental health awareness through the Heads Together campaign, a charity that aims to help people feel more comfortable with their everyday mental wellbeing and offer practical tools to help support their friends and family. The campaign rose to prominence in the media as the 2017 Virgin Money London Marathon Charity of the Year.

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Millennial stereotypes debunked as research confirms they display a full range of personality types

Millennial stereotypes debunked as research confirms they display a full range of personality types

Millennial stereotypes debunked and they might even have a variety of personality typesWith a plethora of reports around that generalise the behaviour of an entire generation of people, yet another exploration of the Millennial has to be approached with caution. But for this latest study, “The Millennial mindset: Work styles and aspirations of the most misunderstood worker”, Deloitte Greenhouse analyses the Business Chemistry types of millennials and (thank goodness) dismisses some of the most common stereotypes. Among the key findings, 60 percent of millennials identify with two of the four primary Business Chemistry types: Guardians, detail-oriented pragmatists, and Drivers, who focus on outcomes and goals. It also found that 59 percent of millennials identify with a workstyle that is more introverted and less comfortable with ambiguity in the workplace—very different from traditional thinking about millennials. In contrast, the study reveals that baby boomers are represented by millennials’ opposing Business Chemistry types – Pioneer and Integrator, the two most nonlinear, ambiguity tolerant and networked work styles. Twenty-nine percent of baby boomers identify as Pioneer – with an equal number identifying as Integrator – while 22 percent identify as Driver and only 20 percent as Guardian.

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