September 21, 2018
Generations divide on the role of Artificial Intelligence in the workplace

We try to avoid generalisations when describing the multi-generational workforce, but there’s no denying that younger workers who’ve grown up with digital communications appear less comfortable communicating face to face or on the phone. This is why it comes as no surprise to find that new research by ABBYY claims millennials would prefer to use Artificial Intelligence (AI) to avoid speaking to colleagues and customers. While one in 10 millennials would hand over speaking to customers to robot colleagues, older generations are less keen, with only 4 percent of over-55s feeling the same. (more…)


















UK workers are feeling more confident about the state of the economy but it’s making them less inclined to stay in their current jobs, a new survey claims. According to the latest Global Talent Monitor report for the second quarter of this year, from Gartner 18.8 percent of UK employees indicated a very low intent to stay in their current role, the second highest after India (40 percent), and higher than the global average of nearly 12 percent. This is the first time since Brexit that workers reported having an optimistic outlook on the job market, and their own career growth. Nearly 40 percent of UK employees reported somewhat high to high confidence in the economy. When it comes to their personal prospects, employee perceptions have risen steadily over the last year and have increased nearly 4 percent. In fact, job opportunity perceptions in the UK are nearly 1.5 points higher than the global average. However, despite their intentions to move on from their current role, UK employees are still putting in a strong effort in their current roles, with nearly 13 percent of employees reporting a high willingness to go above and beyond in their role, and an additional 43.8 percent leaning towards high.




September 18, 2018
Building a culture of creativity that unites the physical and digital workplace
by Serena Borghero • Comment, Technology, Workplace design
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