About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

August 31, 2015

Lack of flexible working cost firms £1.5 million during tube strikes ⁰

by Mark Eltringham • Flexible working, News, Technology

The strikes by London Underground workers over the past two months have cost UK businesses some 1.5 million working hours because they did not have the flexible working policies and systems in place to allow them to adapt. According to a study of 1,000 employees from comms provider MeetingZone, just nine percent of firms offered staff the chance to work from home. Nearly three quarters (72 percent) of respondents said they felt let down by their employers’ policies and response to the strikes. The lost working time cited by the report has been calculated on the basis of people arriving late for work. Almost half of respondents claimed they were up to an hour late arriving at work on the days of the strikes with two-thirds (66 percent) claiming they were an average of 38 minutes late. A further two strikes are planned for 8 and 10 September.

August 27, 2015

People are surprisingly ignorant of basic technological terms ⁰

by Mark Eltringham • News, Technology

One of the assumptions we might make about people in our increasingly digital world is that everybody has a pretty good grasp of what some of the more basic technological ideas actually mean. That cosy assumption is challenged by a new study from IT firm Daisy Group which claims that a fifth of the UK population don’t know what WiFi is, three quarters have no idea what is meant by VoIP, nearly half (43 percent) don’t know what The Cloud is and a similar number (44 percent) are baffled by the term ‘fibre broadband’. Even business owners and managers, for whom a basic grasp of this kind of stuff would seem essential, are at a disadvantage. Nearly a third (29 percent) of 1,100 surveyed couldn’t define fibre broadband (29 percent), a quarter (26 percent) hadn’t the foggiest about The Cloud and pretty much everybody is left cold by data centres.

August 26, 2015

Women in full time work earn 22 percent less than men, claims study ⁰

by Mark Eltringham • Legal news, News, Workplace

Women managers are effectively working for free nearly two hours every day, according to a report into the gender pay gap from the Chartered Management Institute and Xpert HR. The report draws on a survey of 72,000 UK managers published which found that women working in full-time roles earn 22 percent less than men, which the authors claim means they are ‘unpaid’ for 1h 40m a day. According to the analysis of the data from the 2015 National Management Salary Survey, for men and women of all ages and in all professional roles the pay differential now stands at an average of £8,524, with men earning an average of £39,136 and women earning £30,612. In 2014, the gap stood at £9,069, or 23 percent. The difference rises to £14,943 for senior or director-level staff, with men earning an average of £138,699 compared to the average for women of £123,756.

August 25, 2015

The long hours culture may be making us unwell and less productive ⁰

by Mark Eltringham • Flexible working, News, Wellbeing, Workplace

We should have worked out by now that long hours and productivity are not the same thing. It’s been a long-standing issue in the UK where people manage to combine some of the longest working hours in Europe with levels of productivity that fall habitually some way behind those of our partners on the mainland. Over the past couple of weeks a couple of reports have been published which not only make the point that the long hours culture and an obsession with work may actually be reducing our productivity and even harming us physically, emotionally and psychologically. The range of ailments associated with the dysfunctional ways we work include stress, stroke, deep vein thrombosis, relationship breakdown, a range of infections and feelings of isolation. The question they posit is whether it’s all worth it, especially if we’re not getting as much done as we’d like to think.

August 25, 2015

Flexible working and coworking are disrupting property markets worldwide ⁰

by Mark Eltringham • Flexible working, News, Property

Coworking space and the growth of flexible are already having a major disruptive effect on commercial property markets worldwide, according to a study from real estate trade association CoreNet Global. The survey of members representing a diverse range of sectors found that the two most disruptive trends in the market over the short to medium term are flexible working environments (64 percent) and new technology (64 percent). The report, which has been issued to CoreNet members ahead of the organisation’s 2015 EMEA Summit which will take place in London in September, claims that coworking spaces are capitalising on these trends to have a major disruptive effect on local property markets and are particularly attractive to occupiers from specific sectors such as those working in financial technology.

August 24, 2015

Flexible working now an almost universal employee benefit, claims study ⁰

by Mark Eltringham • Flexible working, News, Workplace

A new report from employee benefits provider Unum claims to set out the future trends and challenges affecting the benefits packages firms should offer staff. One of the headline claims from the report is that four out of five employers (79 percent) already offer flexible working. ‘The Future of Employee Benefits’ report surveyed 13 organisations and incorporated the results with those of a series of interviews and roundtable discussions with employers and specialists including representatives from the Chartered Institute of Personnel and Development. The report identifies a series of macro trends affecting workplace wellbeing and the recruitment and retention of employees over the next 15 years, which were categorised into four distinct working environments: The Ageless Workplace; The Mindful Workplace; The Intuitive Workplace; and The Collaborative Workplace.

August 24, 2015

Demand for commercial office space in UK cities continues to surge ⁰

by Mark Eltringham • Cities, News, Property

According to the latest quarterly update from property advisors Knight Frank, demand for commercial office space in the UK’s regional markets remains remarkably strong, driving upward pressure on rental prices and increasing the demand for new commercial property developments. According to the report, demand is up by around a half compared to the previous quarter, with Birmingham enjoying the largest increase of around 400 percent. Strong economic growth is reflected in healthy occupier demand, which saw a total of 2.08m sq ft taken up in the three months to the end of June, which was 51 percent ahead of the first quarter and 49 percent above the five year quarterly average. The stand out let was HSBC’s at Birmingham’s Arena Central development (top) which accounted for fully half of the city’s take up of space and which we reported here.

August 18, 2015

That story about sexist air conditioning systems…roundly debunked ⁰

by Mark Eltringham • Comment, Facilities management, Wellbeing, Workplace

The main story of the silly season so far has been that one about the inherent sexism of air conditioning systems from a week or two back. Based on a study published in the esoteric journal Nature Climate Change, it appeared that standards for heating and ventilation in building systems were founded on the metabolic rate of an average man which suggested women were toiling away in unconducive, if not exactly unbearable, conditions. This was a compelling tale picked up worldwide by major media outlets including The New Yorker and The Daily Telegraph. There were only two problems with it all. Firstly, the original study was extremely flimsy, based on a tiny sample and ignorant of some basic facts. Secondly the science behind it has now been roundly rejected by ASHRAE, the main US body responsible for informing debate on such matters.

August 18, 2015

Car sharing and longer commutes are the keys to workforce mobility ⁰

by Mark Eltringham • Cities, Flexible working, News

The Government should introduce new policies to incentivise people to car share and travel further afield to find work. Those are two of the key finding of a new report, On The Move, from the think tank Policy Exchange which sets out ways to improve the mobility of the British workforce. Making it easier for people to commute twenty minutes further afield would put them in touch with at least one additional major urban area and potentially 10,000 more job opportunities, according to the report. Additionally, it suggests that drivers who offer fellow commuters a lift should be given a tax break. The authors claim that in a third of local authorities that make up the eight city regions no major employment sites (defined as having 5,000 or more jobs) are within a twenty minute commute by public transport and 80 percent of these Local Authorities have an unemployment rate above the national average.

August 17, 2015

What Edward T Hall (and Jerry Seinfeld) can teach us about stress and design

by Mark Eltringham • Comment, Facilities management, Workplace, Workplace design

Work-related stress is the biggest cause of working days lost in the UK. According to the HSE’s most recent statistics, around 11.3 million days were lost to it in 2013/14, the most significant cause of absenteeism. The reasons for this are clear in the minds of many: the demands made on us by employers are increasingly intolerable, our own time is being eroded by work, we spend too much time at work, we’re under excessive pressure to perform and as a result we’re all either knackered, unfulfilled, stressed, depressed or anxious. Or guzzling a noxious cocktail of all of them. But there is another factor that has come into play over the last few years. As workstation sizes have contracted in response to new technologies and new space planning models, people have been forced closer to their colleagues, meaning that not only has their time been eroded, so has their space.

August 14, 2015

Apathy, laxity and ineptitude continue to dog data security issues ⁰

by Mark Eltringham • Flexible working, News, Technology

How firms must hanker for the days when the issue of corporate data security could usually be addressed simply by asking what somebody had in their bag when they left the building or were fired. Amongst other things, the practice of Bring Your Own Device (BYOD) means that the ways for data to leak out of the organisation are now numerous, if not generally malicious. A new cluster of reports has emerged that highlight how carelessness, indifference, cultural ineptitude and the complexities of unmanaged, privately owned technology make it increasingly difficult for firms to maintain the security of their data. While some of the sources of this leakage are generally well known, a couple that are not generally acknowledged is the apathy of employees when it comes to keeping work files safe and secure and the lax attitude of employers when breaches occur.

August 13, 2015

Take-up of sit-stand desks still lagging in UK, but change is coming fast ⁰

by Mark Eltringham • Furniture, News, Wellbeing, Workplace design

The number of UK employers offering staff sit-stand workstations remains sluggish, despite rapidly growing awareness of their benefits, according to a new study from office furniture firm Kinnarps. Compared to the near universal provision of sit-stand desks in Scandinavia, and in spite of the fact that UK buyers now universally acknowledge what they can do to improve employee wellbeing, the UK market has yet to fully adopt workstations that encourage more active working. Based on a study of 132 senior decision makers, facilities managers, designers and HR managers, 98 percent of respondents say they can see the attraction of introducing sit-stand working, citing improved health (73 percent), increased productivity (11 percent) and attracting and retaining talent (5 percent), among the principal benefits. Yet only 8 percent say that such workstations are ‘widely available’ in their workplaces.