About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

February 5, 2015

Digital economy spreads nationwide but London still dominates

by Mark Eltringham • News, Property, Technology

The UK Government has published what it says is the first comprehensive analysis of the UK’s digital economy clusters as part of an ‘interactive data project’ called Tech Nation*. The project shows the development of digital businesses by region across the UK. The project has been developed by Tech City UK, the government’s flagship organisation focused on the UK’s digital economy. The project suggests that there are now nearly 1.5 million jobs in the UK digital sector with around three quarters (74 percent) of them outside London. While the Government is keen to portray this as a nationwide success story, this still means that there are twice as many jobs per head in London’s digital sector as the national average and, as we reported earlier, the Government’s rollout of fast broadband to rural areas remains woefully inadequate.

February 5, 2015

Buoyant demand for commercial property across Europe, claims report

by Mark Eltringham • Company news, News, Property

Europe’s commercial property market ‘sizzled’ during 2014, according to a new report by Real Capital Analytics (RCA). Europe saw 213.1 billion euros of commercial real estate transactions in 2014, a rise of 13 percent over 2013. Paris led France to a 31 percent rise, although the French capital accounted for three quarters of demand. In contrast, demand in London fell 3 percent as high prices led investors to British regional markets, with the UK market overall up 16 percent. A similar trend emerged in Germany, where volumes in Berlin, Munich and Hamburg fell, while markets in the Ruhr, Cologne and Stuttgart strengthened. Most improved were commercial property markets in Ireland and Spain, where investment volumes soared 89 percent and 134 percent respectively.

February 5, 2015

Rural areas overlooked by Government’s broadband rollout

by Mark Eltringham • Flexible working, News, Technology

The disjointed approach of the UK Government to the rollout of fast broadband is evident with the publication of a new report from the Environment, Food and Rural Affairs Committee. In true The Thick Of It fashion, the report appeared just as the head of the Cabinet Office Francis Maude was speaking at this week’s Slate 15 event praising the Government’s successes in the development of digital services. While progress is being made in many areas, it’s also clear that the patchy roll-out of fast rural broadband is holding back rural businesses and workers. The new report claims that people in rural areas are largely overlooked by the government’s £1bn Broadband Delivery UK project which aims to have broadband in all UK properties by 2017, including superfast broadband in 95 percent.

February 4, 2015

Flexible workers returning to the office to re-engage with employers

by Mark Eltringham • Flexible working, News, Workplace, Workplace design

Research by office furniture maker Steelcase claims to show that the cost of disengaged employees is having a major impact on the performance of businesses. As a result many are now encouraging staff to spend more time in the office and working alongside colleagues as a way of re-engaging them. The report claims that in the UK only 83 percent of employees say they are disengaged at work with just 17 percent claiming to be actively engaged, compared to 30 percent in the US. This level of disengagement should be of serious concern for organisations, according to Catherine Gall, Director, Design Alliances for Steelcase.”Speaking at the HR Directors summit in Birmingham this week, she said: “The impact of employee engagement – or the lack of it – cannot be underestimated. It is a global issue and is affecting a wide range of companies.”

February 3, 2015

Government publishes details of UK’s digital infrastructure for first time

by Mark Eltringham • Flexible working, News, Public Sector, Technology

The UK government has today published new information about over 13,000 miles of publicly owned digital infrastructure and outlined steps to ensure that these networks are used to improve connectivity for users and businesses across the country. Each year the government claims to spend around £1.5 billion of taxpayers’ money on public sector networks, including signal masts, fibre optics, and cables but had no comprehensive database of the details of the current infrastructure. The Government now hopes that the publication of the details of the nation’s public digital infrastructure will allow its spare capacity to be used effectively, to minimise the chance that a lack of knowledge will lead to unnecessary duplication and to allow more parts of the UK to enjoy better digital coverage and enhance the benefits of flexible working.

February 3, 2015

UK Government lays out its plans and hopes for Internet of Things

by Mark Eltringham • Facilities management, Legal news, News, Technology

Ofcom, the UK Government’s regulatory body for the telecoms industry, has published its strategy to establish the ways in which the UK can have a leading role in the development of the Internet of Things. The technology, which links objects to each other wirelessly, is already installed in some 40 million devices in the UK and Ofcom predicts this number will grow in to the hundreds of millions by 2022 with more than a billion daily transfers of information. The report is calling for a collaborative programme of work led by the private sector and government to create a regulatory and business environment that encourage the uptake of the technology and drives investment and innovation. The report lays out the key criteria needed to make this a reality and presents a range of scenarios in which the technology yields discernible benefits.

February 3, 2015

Development of urban infrastructure held back by city leaders

by Mark Eltringham • Cities, News, Property, Public Sector

The main obstacles to the implementation of urban infrastructure are those raised by the organisations and people who do most to champion them. That is the standout finding of a new report, Urban Infrastructure Insights 2015, published by the Economic Intelligence Unit and FCC Group. The survey of more than 400 business leaders and policy makers worldwide found that a majority believe the greatest impediment to the development of urban infrastructure is a lack of will and skill amongst civic leaders and officials. Lack of political will was cited by 40 percent of respondents, alongside a lack of skills among officials (39 percent), and poor governmental effectiveness (34 percent). Lack of funds was cited by 34 percent. Policy makers were especially scathing about city leaders with more than half citing their lack of skills and knowledge.

January 30, 2015

British workers suffer in silence in noisy office environments

by Mark Eltringham • News, Workplace design

New research from Avanta Serviced Office Group claims that noise in the office environment is severely damaging the productivity of British businesses. The study of more than 1,000 UK office workers found that although over 80 percent of employees claim to being regularly distracted by noise in the workplace, fewer than half complain about it. Instead around a third admit they simply take themselves somewhere quieter such as their homes or a cafe or library. The study also identifies the distractions that bother people the most, most deriving directly from their colleagues including overheard conversations, ringtones, loud eating habits, whistling, music and even people talking to themselves. Compared to these human sources, the racket generated by inanimate objects features low down the list of irritants.

January 29, 2015

Wellness programmes may be causing more problems than they solve

by Mark Eltringham • Knowledge, News, Wellbeing, Workplace

Far from making employees healthier, a corporate focus on their wellness may actually be making them unhappier and more prone to illnesses. That is the conclusion of a new book published by two researchers at Cass Business School and Stockholm University. In the book, The Wellness Syndrome, the authors Andre Spicer and Carl Cederström claim that the fixation with monitoring wellbeing and initiating wellness programmes may be having the obverse effect to that intended. The book argues that an obsession with wellness obliges some people to pretend to be happy at work, even when they are not and that the pressure to fit with a corporate notion of what constitutes a ‘well’ person makes them depressed and anxious that they will be labelled by their employer and colleagues if they don’t fit an ideal.

January 29, 2015

Latest commercial buildings listings illuminate changing world of work

by Mark Eltringham • Architecture, News, Property, Workplace design

The latest fourteen buildings to be listed as part of the Post-War Commercial Buildings Project have been announced by the UK Government’s Department for Culture, Media and Sport. The project was initiated by English Heritage in 2011 as a way of recognising the significance and diversity of commercial buildings and acknowledging their unique proneness to change. According to English Heritage the latest fourteen Grade II listed entries (as well as a number of others assessed but deemed of lesser significance) also highlight how the design of commercial buildings reflected the changing world of work up to the cut off point of 1984. Although the projects are predominantly in the South East, there are listings for commercial buildings in Leeds, Newcastle-upon-Tyne and Birmingham.

January 29, 2015

New report aims to demystify successful workplace design strategies

by Mark Eltringham • Facilities management, Knowledge, News, Workplace design

Still from Jacques Tati’s Playtime

A new report aims to demystify the debate about the factors that determine an effective workplace design strategy. The Workplace Evolutionaries group in partnership with the International Facility Management Association (IFMA) Workplace and IFMA Foundation have published what they claim is the definitive workplace guide: Applying What Scientists Know about WHERE and HOW people work best. The author is Dr. Sally Augustin who argues that the study offers a comprehensive repository of research that ‘organises the tremendous body of empirical study that has been conducted in the social and physical sciences which is applicable to workplace managers and designers.’ The result is a study that looks to do away with black and white choices and considers workplace design and management issues with the sophistication they merit.

January 28, 2015

Digital revolution continues to transform the way we work

by Mark Eltringham • Facilities management, Flexible working, Technology, Workplace

The full extent of the way digital technology is transforming British working life is apparent in new research published by Brunel University. The study – essentially a snapshot of the digital revolution in 2015 – found that 98 percent of the 830 businesses surveyed have a website, 8 in 10 manage finances online, 53 percent provide flexible working and 63 percent see innovation as a way to improve customer satisfaction. However, the study also reveals a major gulf between big business and SMEs, with larger firms significantly more digitised than their smaller contemporaries. This raises concerns over the preparedness of the SME sector at a time when the Government’s growth agenda has prioritised nurturing and supporting new and evolving enterprises – and for whom the digital battleground has broken down traditional barriers to entry.