About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

February 3, 2015

Development of urban infrastructure held back by city leaders

by Mark Eltringham • Cities, News, Property, Public Sector

The main obstacles to the implementation of urban infrastructure are those raised by the organisations and people who do most to champion them. That is the standout finding of a new report, Urban Infrastructure Insights 2015, published by the Economic Intelligence Unit and FCC Group. The survey of more than 400 business leaders and policy makers worldwide found that a majority believe the greatest impediment to the development of urban infrastructure is a lack of will and skill amongst civic leaders and officials. Lack of political will was cited by 40 percent of respondents, alongside a lack of skills among officials (39 percent), and poor governmental effectiveness (34 percent). Lack of funds was cited by 34 percent. Policy makers were especially scathing about city leaders with more than half citing their lack of skills and knowledge.

January 30, 2015

British workers suffer in silence in noisy office environments

by Mark Eltringham • News, Workplace design

New research from Avanta Serviced Office Group claims that noise in the office environment is severely damaging the productivity of British businesses. The study of more than 1,000 UK office workers found that although over 80 percent of employees claim to being regularly distracted by noise in the workplace, fewer than half complain about it. Instead around a third admit they simply take themselves somewhere quieter such as their homes or a cafe or library. The study also identifies the distractions that bother people the most, most deriving directly from their colleagues including overheard conversations, ringtones, loud eating habits, whistling, music and even people talking to themselves. Compared to these human sources, the racket generated by inanimate objects features low down the list of irritants.

January 29, 2015

Wellness programmes may be causing more problems than they solve

by Mark Eltringham • Knowledge, News, Wellbeing, Workplace

Far from making employees healthier, a corporate focus on their wellness may actually be making them unhappier and more prone to illnesses. That is the conclusion of a new book published by two researchers at Cass Business School and Stockholm University. In the book, The Wellness Syndrome, the authors Andre Spicer and Carl Cederström claim that the fixation with monitoring wellbeing and initiating wellness programmes may be having the obverse effect to that intended. The book argues that an obsession with wellness obliges some people to pretend to be happy at work, even when they are not and that the pressure to fit with a corporate notion of what constitutes a ‘well’ person makes them depressed and anxious that they will be labelled by their employer and colleagues if they don’t fit an ideal.

January 29, 2015

Latest commercial buildings listings illuminate changing world of work

by Mark Eltringham • Architecture, News, Property, Workplace design

The latest fourteen buildings to be listed as part of the Post-War Commercial Buildings Project have been announced by the UK Government’s Department for Culture, Media and Sport. The project was initiated by English Heritage in 2011 as a way of recognising the significance and diversity of commercial buildings and acknowledging their unique proneness to change. According to English Heritage the latest fourteen Grade II listed entries (as well as a number of others assessed but deemed of lesser significance) also highlight how the design of commercial buildings reflected the changing world of work up to the cut off point of 1984. Although the projects are predominantly in the South East, there are listings for commercial buildings in Leeds, Newcastle-upon-Tyne and Birmingham.

January 29, 2015

New report aims to demystify successful workplace design strategies

by Mark Eltringham • Facilities management, Knowledge, News, Workplace design

Still from Jacques Tati’s Playtime

A new report aims to demystify the debate about the factors that determine an effective workplace design strategy. The Workplace Evolutionaries group in partnership with the International Facility Management Association (IFMA) Workplace and IFMA Foundation have published what they claim is the definitive workplace guide: Applying What Scientists Know about WHERE and HOW people work best. The author is Dr. Sally Augustin who argues that the study offers a comprehensive repository of research that ‘organises the tremendous body of empirical study that has been conducted in the social and physical sciences which is applicable to workplace managers and designers.’ The result is a study that looks to do away with black and white choices and considers workplace design and management issues with the sophistication they merit.

January 28, 2015

Digital revolution continues to transform the way we work

by Mark Eltringham • Facilities management, Flexible working, Technology, Workplace

The full extent of the way digital technology is transforming British working life is apparent in new research published by Brunel University. The study – essentially a snapshot of the digital revolution in 2015 – found that 98 percent of the 830 businesses surveyed have a website, 8 in 10 manage finances online, 53 percent provide flexible working and 63 percent see innovation as a way to improve customer satisfaction. However, the study also reveals a major gulf between big business and SMEs, with larger firms significantly more digitised than their smaller contemporaries. This raises concerns over the preparedness of the SME sector at a time when the Government’s growth agenda has prioritised nurturing and supporting new and evolving enterprises – and for whom the digital battleground has broken down traditional barriers to entry.

January 27, 2015

Adobe completes refurbishment of central London offices

by Mark Eltringham • Company news, Workplace design

Adobe has completed a refurbishment of the reception of its central London offices. The project includes new stone-clad walls and floor coverings to give the space an industrial feel by complementing the existing concrete floors and exposed internal pillars. Similarly, new carpet was specified in a ‘distressed’ finish. Bespoke elements of the design include the specially made reception desk and graphical manifestations on walls and meeting room partitions that range from the corporate to the abstract. “Adobe is the world’s biggest digital marketing company in an industry that is serious and creative, and we wanted our new reception to reflect this.” said Mike Walley, EMEA site operations manager for Adobe. The lighting in particular has transformed the space.” The project was carried out by K2 Space.

January 26, 2015

Flexible working improves the quality and quantity of sleep

by Mark Eltringham • Flexible working, Knowledge, News, Wellbeing

Morning Sun by Edward Hopper

Giving employees more control over their work schedules may help curb sleep deficiency, according to health researchers in the US. A team led by Orfeu M. Buxton, associate professor of bio-behavioural health at Penn State University set out to explore the question of whether family-friendly work practices and other forms of flexible working had any impact on the quantity and quality of sleep. They results are published this month in the journal Sleep Health. Of the nearly 500 employees from an IT company surveyed over a period of a year, the researchers found that employees who were able to enjoy more control over their working day also enjoyed an average of eight minutes more sleep per night than those with rigid working hours. The research also found that participants’ perceptions of their sleep quality also improved.

January 26, 2015

Regular exercise doesn’t reduce the risks of prolonged sedentary work

by Mark Eltringham • News, Wellbeing, Workplace design

Anybody who thinks that regular gym visits mitigate the ill effects of prolonged sitting at work is likely to be dead wrong. That is the key finding of a new study published in The Annals of Internal Medicine. The meta-analysis of 47 studies set out to explore the possible correlation between physical activity and the conditions most commonly associated with sedentary lifestyles including cardiovascular disease, diabetes, and cancer. The results of the analysis showed that the crucial factor was not the level of physical activity away from the workplace but rather the length of time spent sitting while at work. The Canadian academics behind the study are calling for more research to establish just how much sedentary work is too much as a way of reducing the risks which they identify as a 15 to 20 percent higher risk of heart disease and cancer and up to a 90 percent increased risk of developing diabetes.

January 23, 2015

The new weekly issue of Insight is now available to view online

by Mark Eltringham • Facilities management, Flexible working, News, Newsletter, Workplace design

In this week’s issue: Colin Watson looks back on yet another year of dramatic workplace change and predicts we ain’t seen nothin’ yet; Mark Eltringham explores the complex nature of happiness and motivation; the BBC gets a shoeing from MPs for the running costs of its estate; the world’s taste for skyscrapers shows no signs of abating; bullying at work remains a blind spot for many managers; Paul Goodchild calls for more human centred design in office receptions; London’s thriving property market means available space comes at a premium and Sara Bean finds how flexible working is increasingly important for an aging workforce. Sign up to the newsletter via the subscription form in the right hand sidebar and follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

January 23, 2015

Study reveals grassroots appeal of flexible working and BYOD

by Mark Eltringham • Flexible working, News, Technology

The grassroots nature of flexible working and Bring Your Own Device (BYOD) practices is revealed in a new study from Intel Security which found that over three quarters (78 percent) of employees use their own electronic devices to work while a similar proportion (79 percent) use their company-issued devices for their personal activities. The survey of 2,500 professionals worldwide also found that 40 percent of people are happy to work ‘wherever’. While firms continue to have concerns about the security implications of BYOD and an itinerant workforce, their employees are rather more confident with the overwhelming majority (77 percent) confident that their employers have taken all appropriate security measures to protect data, even though a third (35 percent) admit that they log onto unsecured public wireless networks.

January 22, 2015

Firms are wary of BYOD but confident they can deliver flexible working

by Mark Eltringham • Flexible working, News, Technology

Despite greater awareness of the potential benefits of Bring Your Own Device (BYOD), especially as a way of supporting flexible workers, a large number of European firms remain concerned about the security implications of the practice, according to a new study by HP of their attitudes to workplace technology. The study of 1,130 organisations in eight European countries found half believe that BYOD was likely to compromise their organisation and of those firms who had already implemented the practice, a fifth had experienced at least one security breach in the preceding year. In addition, fewer than half (43 percent) are confident that personal devices are properly secure, with a third (36 percent) expressing specific concerns about the contamination of networks with malware and viruses.