Throwing open the window to a new world of work

Throwing open the window to a new world of work

An illustration of a frog, a key metaphor in Charles Handy's writing about the world of workWhile at work in a Viennese Obstetric Clinic in the mid 1840s, a Hungarian physician named Ignaz Semmelweis noticed that mothers were far less likely to succumb to a potentially fatal infection called puerperal fever when the medical staff treating them washed their hands. When he started collecting data to confirm his insight, he found that hand washing reduced mortality rates from around 10 percent to as little as 1 percent. Although, his findings predated the germ theory of disease, which left him without an explanation, in 1847 he published a book in which he proposed that the link was so evident that in future staff should always wash their hands in chlorinated lime before treating patients, to protect them from infection.

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A Newtonian perspective on productivity, reason and creativity

A Newtonian perspective on productivity, reason and creativity 0

On the doorstep of the British Library, you will find Edouardo Paolozzi’s imposing statue of Sir Isaac Newton. At first glance, this position seems to make perfect sense. Where better for a monument to the Enlightenment’s poster boy than raised on a plinth at the entrance to the world’s second largest library? And yet, there’s more going on here than is evident at first glance.

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Getting back to the idea of a better future

Getting back to the idea of a better future

We may not be in control of what the future holds or able to predict it, but we should rediscover the hope that it will be better.  A recent edition of Jon Connell’s daily newsletter The Knowledge included this nugget: “Last month, I heard one of the world’s most successful fund managers admit that the charts and models he previously used “gave almost no clue” as to what to do with money now. (His one firm prediction, that the US dollar would weaken, has so far proved dead wrong.) Same with climate, with migration, with a business world about to be utterly transformed by AI. That, as much anything, will be one of the biggest questions of the coming years and decades: What do we do if we can’t predict the future?” More →

What are the main issues that stop people embracing change?

What are the main issues that stop people embracing change?

Taking a people centric approach means looking at resistance to change through a different lens.Many times we talk about resistance – the resistance to change – how we manage it, the reluctance of having to deal with it, the disruption it causes either positively or negatively.  But rarely do we talk about why people are resisting – what is driving the resistance. More →

The Internet and a pile of turtles that goes all the way down

The Internet and a pile of turtles that goes all the way down

alan_turingIn his 1998 book A Brief History of Time, Stephen Hawking relates the following anecdote: “A well-known scientist (some say it was Bertrand Russell) once gave a public lecture on astronomy. He described how the earth orbits around the sun and how the sun, in turn, orbits around the centre of a vast collection of stars called our galaxy. At the end of the lecture, a little old lady at the back of the room got up and said: “What you have told us is rubbish. The world is really a flat plate supported on the back of a giant tortoise.” The scientist gave a superior smile before replying, “What is the tortoise standing on?” “You’re very clever, young man, very clever,” said the old lady. “But it’s turtles all the way down!” 

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Resenteeism. Destructive, contagious and in your workplace right now

Resenteeism. Destructive, contagious and in your workplace right now

Don’t ignore it the phenomenon of resenteeism. It can destroy new initiatives, progression and development in a heartbeat. You measure absenteeism. You are aware of presenteeism. But what are you doing about the new kid on the block – resenteeism? This occurs when employees stay in a job despite being fundamentally unhappy. They don’t want to be at work and when they are there, they actively resent it. Increasingly employees are fed up, across varying sectors, and showing some common threads or ‘symptoms’ of resenteeism. One of the most noticeable, and frustrating for employers, is employees resenting being asked to do their job. More →

The circular economy is a great opportunity, but it doesn’t add up yet

The circular economy is a great opportunity, but it doesn’t add up yet

The circular economy offers huge opportunities and is vital for a ‘greener’ future. Currently, it just doesn’t make commercial sense for widespread adoptionThe circular economy, carbon measurement, product material content, rental, ‘take back’, reuse and recycling – all actions for a more environmentally responsible workplace sector. But what are the priorities? Manufacturers and suppliers are arguably challenged by lack of clarity, requirements for significant investment, combined with cost pressures in a heavily subscribed market. More →

Hybrid working, work from anywhere and the evolution of the Third Place

Hybrid working, work from anywhere and the evolution of the Third Place

Two people working separately in neighbouring booths in an office to illustrate the principle of third place facilities in hybrid working cultures. The restrictions brought about by COVID-19 altered where we work and thus also how, when and through which channels we do work related activities. These changes radically altered the way previously office-based workers thought about ‘work’ as an activity. This new era of hybrid working had a significant impact on traditional models of workplace provisioning. One could argue that pre-COVID-19 the ‘work mindset’ was almost an afterthought because there were distinguishing markers that indicated when you were expected to work and when you were not. If you were in the office, then you were expected to be doing work-related tasks. Then, at the literal end of the day, you switched off your computer and went home and mentally ‘turned-off’ until you returned to work the next morning. More →

Getting back to the future of work

Getting back to the future of work

future of workQuoting George Orwell is the kind of thing that people who haven’t read George Orwell do. I have read Orwell, and even have a  drunken story about Paul Shane signing my copy of the Collected Essays, which was the only autograph-able material I had on me at the time I met him in a pub in about 1990. For another time. In Nineteen Eighty-Four, Orwell describes Winston Smith’s realisation that the best books are those that tell you what you already know. This is an ancient profundity, and one that is sort of useful during times of significant, rapid change, when we are obliged to confront old truths in a new context. History doesn’t repeat itself, it rhymes, as they say. More →

How to eliminate tech-shaming in the workplace

How to eliminate tech-shaming in the workplace

The skills which are in demand are vastly differently to what they were just a decade ago. As a result, we have seen a rise in the incidence of tech-shaming and the current generation has needed to develop a different skillsetTechnology has impacted our everyday lives – from how we keep in touch with old friends all the way to how we do our weekly shop, as well as our work lives. The skills which are in demand are vastly differently to what they were just a decade ago. As a result, we have seen a rise in the incidence of tech-shaming and the current generation has needed to develop a different skillset to what their predecessors had to learn. Dell Technologies found that 56 percent of respondents between the ages 18 to 26 across 15 countries, said “they had very basic to no digital skills education.” A third of them said their education had not provided them “with the digital skill they need to propel their career” and what they know comes from the apps they use on their own time. More →

Reconnecting older workers with the office: have we retired what matters most?

Reconnecting older workers with the office: have we retired what matters most?

If we look at what older workers are actually saying about work and workplaces, there is an appetite for change, says Julie LecoqOlder workers now make up a larger percentage of the workforce than they did two decades ago. Data from Legal and General and the Centre for Economic Research (Cebr) suggests that the number of over 50s in employment has increased by 36 percent in the last 20 years, with 47 percent of this age group predicted to be in employment by 2030. A combination of the increase in retirement age and rising costs of living have made it a necessity for individuals to stay in work longer. From a corporate perspective, the growing skills shortages in a range of sectors has also meant that employers are consistently seeking to attract and retain those in the latter stage of their professional career. More →

We shouldn’t be deterred by the wonky start to the circular economy

We shouldn’t be deterred by the wonky start to the circular economy

The development of the circular economy is not quite so simple as we would like, but we have to persist, writes Becky GordonWe’re all familiar with the circular economy in some shape or form. We know the principles of recycling materials back into the original product to create a perfectly circular model of sustainability. But in practice, as architects and designers are finding, the development of the circular economy not quite so simple. Circular design is possible now, but we have to start with circles that are slightly wonkier than we might like. More →