April 7, 2021
A year of unnecessarily binary conversation about work leads inevitably to this. A stupid question. Is Big Tech going off work from home? Betteridge’s Law takes care of that, just as it did another question from 12 months ago. Even though the article is slightly better than the headline, the insistence that the only two choices we have are home or office remains. More →
April 1, 2021
It is now a truism that society expects more of business than merely maximising shareholder value. Milton Friedman’s conviction that unswerving commitment to this single goal would ensure that business and society would prosper has come to be seen as blinkered, unfit for the twenty-first century and enabling of corporate greed. Instead of shareholder value maximisation, an idea that The Economist called ‘the biggest idea in business’ in 2016, businesses are now encouraged to recognise their responsibilities to an array of ‘stakeholders’, from employees, suppliers and customers, to the planet itself and other communities (real or imagined). So, it has never been more important for businesses to do good, have a clear sense of purpose and be seen as doing so. More →
March 31, 2021
At the end of the 18th Century it was becoming apparent that overpopulation was something the human race would need to address for perhaps the first time. Advances in technology and the urbanisation that followed the Industrial Revolution had created a new set of challenges. These were most famously laid out in a 1798 book called An Essay on the Principle of Population, written by an English cleric called Thomas Malthus.
March 29, 2021
As the world emerges from the grip of the pandemic, the mental health crisis continues to worsen. One thing is for certain as we look to rebuild – the business community must put the mental health of all employees as top priority. But is there something that’s missing in the current conversation around workplace mental health and wellbeing? One thought is around leaders themselves, and that intrinsic connection to their own mental health and wellbeing. What many leaders have been carrying throughout the pandemic is exceptional, including the added weight of responsibility for the wellbeing and mental health of employees and to create mentally healthy workplaces, yet we rarely hear how leaders themselves are coping. More →
March 23, 2021
Many organisations make bold claims about their zero carbon ambitions. Even if they don’t, most have sustainability statements. Yet the environmental impact of office furniture and sophisticated approaches to sustainable office design seem to be way down the ‘pecking order’. During the last year, we have read considerable commentary about the office – starting with its death but moving onto predictions of the ‘new dawn’ with more versatile and healthier workspaces. More →
March 22, 2021
You may have heard it said that any idea repeated often enough develops some form of legitimacy. We’ve had plenty of reason to reflect on whether this notion is true or nor over the past year, especially as all-encompassing pronouncements about the future of work have proliferated and intensified. The problem is exacerbated by the fact that around 80 percent of people only read headlines. This can be a particular issue when you see a headline like The Death of the Office Desk is Upon Us above an article that suggests the death of the personal desk is upon us, when the reality is rather more about the personalisation of work. More →
March 19, 2021
If I were to suggest that organisations were designing their processes, policies and relationships with unkindness at the core, you would probably reject it as an illogical proposition, it just doesn’t make business sense. It goes against the grain and against the values that are plastered on the walls of so many organisations. But as counterintuitive as it may seem, in my opinion, many organisations have done just that, designed unkindness into the things they do, albeit inadvertently. But if they can do that, they can also design kindness in too. More →
March 17, 2021
The UK COVID-19 vaccination programme is underway and it’s only a matter of time before it’s available to the wider population. Although the vaccine could be especially beneficial for those who need to work on company premises some are still sceptical over the vaccine and may not wish to take it. This could potentially be problematic for employers if this prevents employees from fulfilling their roles. But can employers legally ask employees to be vaccinated? More →
March 15, 2021
We are scarcely nine months into the Covid-19 pandemic, after a long spring and harsh summer. Social distancing has led to remote working becoming widespread, leading to doubts regarding the office’s long-term relevance. However, Jones Lang LaSalle (JLL) argues in a recent report that the office’s traditional domain will expand, with new functions including fostering collaboration, facilitating company culture, and promoting human experience. Similarly, experts increasingly characterise the workplace as a hybrid ecosystem combining virtual and physical elements with geographically-dispersed campuses. More →
March 11, 2021
Whether we’re always aware of it or not, body language plays a vital role in face-to-face discourse. In fact, over half of our effective communication comes via body language; that range of non-verbal cues that covers everything from facial expressions and gestures to posture and tone of voice. Meeting in person constantly draws on these signals, and we interpret them by instinct and via conscious analysis to guide the way we interact, frequently to help steer communication towards our goals. But nearly a year of lockdowns, remote working and general separation has challenged these norms, with video-based communication acting as a widespread, imperfect substitute. More →
March 11, 2021
On the doorstep of the British Library you will find Edouardo Paolozzi’s imposing statue of Sir Isaac Newton. At first glance, this positioning seems to make perfect sense. Where better for a monument to the Enlightenment’s poster boy than raised on a plinth at the entrance to the world’s second largest library? And yet, there’s more going on here than is evident at first glance.
April 13, 2021
After a year of lockdowns, people are burnt-out but happier
by Steven Buck • Comment, Wellbeing