May 12, 2016

Making sense of the relentless babble about flexible working

by Mark Eltringham • Comment, Facilities management, Flexible working, Workplace design

Not a day goes by when some organisation or other isn’t found extolling the virtues of flexible working or urging everybody to adopt the practice. While it’s easy to be cynical about the results of surveys from technology companies which are a staple part of this media onslaught, they are actually on to something. And that is why governments, employers and their associations and employees are all attracted to the idea of flexible working as a way of achieving whatever it is they want. The result is the stew of motivations, ideas and terminology that can lead commentators to make grand and daft pronouncements about flexible working; pronouncing it dead, most famously in the case of Yahoo but more subtly in the case of the grand new Xanadus being created in Silicon Valley by the area’s Charles Foster Kanes, or as the harbinger of death for the office based on the notion that somehow we’ll all be working in exactly the same way at some point in the future.

May 12, 2016

Third of those with mental ill health don’t tell anyone at work ⁰

by Sara Bean • Comment, News, Wellbeing, Workplace

As our story on levels of unreported stress in UK workplaces revealed yesterday, work is one of the greatest triggers for stress, depression and anxiety, which is why employers are constantly being reminded to look out for and address the causes of mental ill health. However, although it is often work that contributes to stress related problems, the stigma surrounding mental illness means too many people are reluctant to admit to struggling with mental ill health to managers or colleagues. A study commissioned by AXA PPP healthcare has revealed that a third of individuals (34 per cent) living with mental ill health who are in work say they are not open about their mental health condition in the workplace. Over half (52 per cent) of those living with mental ill health who didn’t seek support straightaway say this was because they didn’t want to admit that they needed it.

May 6, 2016

Can building design presage the decline of the world’s tech giants?

by Mark Eltringham • Architecture, Comment, Technology, Workplace design

At the movies, buildings are often used to denote hubris. The ambitions and egos of Charles Foster Kane and Scarface are embodied in the pleasure domes and gilded cages they erect to themselves and their achievements. Of course, the day they move in is the day things invariably go badly wrong. In the real world too, monstrous edifices have often presaged a crash. The UK’s most ambitious and much talked about office building at the turn of the Millennium was British Airways’ Waterside, completed in 1998, just a year after Margaret Thatcher famously objected to the firm’s new modern tailfin designs by draping them with a hankie and three years before BA had to drop its ‘World’s Favourite Airline’ strapline because by then it was Lufthansa. Nowadays BA isn’t even the UK’s favourite airline, but Waterside remains a symbol of its era, albeit one that continues to influence the way we perceive building design.

May 5, 2016

The problems that come with London’s success need better solutions ⁰

by Mark Eltringham • Architecture, Cities, Comment

We might all welcome London’s success as a thriving centre of commerce and culture, but this comes at a price and we need to look for a better balance than we currently see between London and the rest of the UK. Of course London is often the main victim of its own success. Its thriving tech and creative firms continue to spill out of the incubator districts created for them to find cheaper and more appropriate spaces in which to grow. In doing so they are pushing up rents in such unlikely nearby places as Croydon. In the traditional business districts in the City and Docklands, the capital’s tech giants are now able to compete for the first time for some of the most expensive real estate on the planet. To cope with demand, the Mayor is rubberstamping tall buildings like never before, many of them bloody awful, unloved by Londoners and heritage organisations alike, transforming the skyline and creating windswept, arid tundra at their feet.

May 5, 2016

Facilities management is about great service, not trying to do everything

by Simon Heath • Comment, Facilities management

An article in The Guardian newspaper once sought to lift the veil on the extent to which Serco is entangled in the running of infrastructure in the UK and overseas. One of the questions posed was: Is there any limit to the fields they work in? Serco’s response was: “We operate in a range of markets and geographies, which means we are well placed to bring a wide range of experiences and knowledge to help customers with the challenges that they face.” Now, that’s the sort of phrase that will be familiar to anyone who has visited the website of a service provider or has written a bid in response to a tender for a contract. It is the way that providers wish to sell themselves. We can do more. We can do everything. We can do it anywhere. And if we can’t, we’ll get someone else to do it in one of our uniforms in the hope you won’t notice. We’ll save money. We’ll do it for less. We’ll do it with fewer people.

April 26, 2016

Men paid more after having kids, as mothers’ pay and prospects diminish ⁰

by Sara Bean • Comment, Flexible working, Workplace

We’ve observed at Workplace Insight that the reason many women fall behind men in terms of pay and promotion may not be due to direct gender discrimination but becauses when women start having children, they’re penalised for needing a more flexible working arrangement. This theory has been borne out in a series of surveys and now the latest one shows how stacked the job market is against working mothers. According to a new report by the TUC, fathers working full-time get paid a fifth more than men with similar jobs who don’t have children. The report shows that dads who work full-time experience, on average, a 21 percent ‘wage bonus’ and that working fathers with two children earn more (9 percent) than those with just one. The findings are in stark contrast to the experience of working mothers, says the report. Women who become mothers before 33 typically suffer a 15 percent pay penalty.

April 21, 2016

How and why Millennials are shaping the future of remote working ⁰

by Sara Sutton Fell • Comment, Facilities management, Flexible working, Workplace, Workplace design

The future is here. Millennials, the youngest generation in the workforce, are now the majority generation at work. Their potential impact has been discussed for decades, but we’re finally seeing results, as this generation not only enters the workforce, but assumes management-level roles, makes their voices heard, and shifts how we approach work. But why does the Millennials attitude and approach to work have such an impact on how, when, where, and why we all work? And why should employers pay attention? It’s because this generation is shaping remote working. They’ve got sheer numbers behind them. In 2015, Millennials surpassed Generation X to become the largest generation in the American workforce. The vast majority of Millennials want flexible work options, especially the ability to work remotely. In survey after survey, Millennials, more than any generation previously, say that work-life balance and remote work is important to them.

April 20, 2016

400 years on, the Bard continues to influence Britain’s workplaces ⁰

by Mark Farrar • Comment, Workplace

It has been well reported that Saturday (23rd April) marks the 400th anniversary of the death of one of Britain’s most famous literary geniuses, William Shakespeare. The reasons for his enduring popularity are clear, as the website Shakespeare Online points out, if you cannot find words to express how you feel about love or music or growing older, Shakespeare can speak for you. What is somewhat less known is that Shakespeare is credited with coining over 1700 words that are now in use in English, generally through changing nouns into verbs and verbs into adjectives, connecting existing words and, in some cases, coming up with wholly new creations. To mark the occasion, the Association of Accounting Technicians (AAT) has selected five words that the playwright brought into our language which are heard up and down businesses throughout the UK on a daily basis.

April 17, 2016

How can commuting to your choice of office affect staff productivity? ⁰

by Darren Bilsborough • Comment, Facilities management, Flexible working, Property

To say that I am obsessive about the subject of productivity in the workplace is an understatement. It is integral to much of the subject matter I write about, including the core theme contained in my book Don’t Worry About The Rent. Whilst undertaking research, it was important for me to get to the bottom of the decision making processes that many businesses go through when choosing office space. I was well aware of the predisposition for the commercial real estate industry to ask questions around size, cost and location, but I was particularly interested in what other issues might rise to the surface and become “top of mind” for management to consider around office choice. Predictably, I found that tenant surveys, including those undertaken by Colliers International confirmed that the two major issues management would consider were size and cost. The next biggest issue however was a surprise and it related to concerns around commuting.

April 12, 2016

Women who feel valued at work will help close the gender pay gap ⁰

by Mark Bull • Comment, Flexible working, Wellbeing, Workplace

There has been much debate around the gender pay gap but aside from any instances of obvious gender discrimination is the controversial fact that women appear to be more afraid of asking for a pay rise than men. According to a recent survey by Randstad 72 per cent of women are afraid even to ask for a raise for fear of jeopardising their existing position. This clearly shows there is work still to be done to encourage women to ‘lean in’. When people start questioning the value they bring to a company they are less likely to put themselves in the spotlight, or under scrutiny, by asking for a raise or a promotion, and the key to increasing confidence is by getting genuine feedback on work performance. If you know that your work is getting recognised by colleagues and you are being praised for it, then you are more likely to understand the value of the work you are doing, regardless of what industry you are in.

April 11, 2016

What our enduring love of wooden office furniture tells us about how we work

by Paul Goodchild • Comment, Furniture, Workplace design

As the office continues to evolve so too do the materials used within it. While many corporate headquarters make liberal use of brushed steel, aluminium and glass, an ancient, well loved and sustainable material is becoming increasingly popular all over again. Wood never went away, of course, but the latest ideas about office design seem to have given it a new lease of life as a material. In part this is down to an inherent love for wood, but it is also acknowledges the aesthetic and functional crossover between the office and other places where we work such as cafes, hotels and homes. Nowhere is this more apparent than in the new generation of commercial office furniture designs. In many ways they hark back to the 1950s when the British were introduced to modernism in no uncertain terms. This design movement led the British to reject dark woods and embrace new forms and materials including lighter, arguably more natural woods.

April 6, 2016

What Johan Cruyff can teach us about the contemporary workplace ⁰

by Andrew Brown • Comment, Facilities management, Workplace design

The Dutch (and to an extent, their north European neighbours in Scandinavia) are regarded as leaders in ideas on how to improve employee engagement, productivity, wellbeing and basically putting people ahead of the capital asset. It’s why people are heading off to Amsterdam this week for the Smart Workplace Design Summit. What you might not know is that this whole approach is deeply rooted in Dutch culture. There is a distinct Dutch way of doing things. FM World is planning to explore this in a forthcoming issue in May. In the article readers will hear from organisations like Veldhoen and their adherence to the concept of activity based working (ABW). Veldhoen has a philosophy about workplace and how to improve an organisations performance. It all hinges on ABW. They won’t bother working with you unless you buy into their way of doing things. This is very Dutch. And why not. It works: Veldhoen get results.