September 18, 2015

What Robert Frost can teach us about the changing workplace

by Mark Eltringham • Comment, Facilities management, Flexible working, Technology

The great Twentieth Century American poet Robert Frost is arguably best known these days for two quotations that have – usually in bastardised versions – entered into common usage. The first is the final verse of his poem The Road Not Taken, and especially the final three lines: “Two roads diverged in a wood, and I /I took the one less traveled by, / And that has made all the difference.” The second is a quotation: “The brain is a wonderful organ; it starts working the moment you get up in the morning and does not stop until you get into the office”; which should be pinned up in every reception area and is usually rendered as something like ‘when you get to work, don’t leave your brain at the door.’ Both come to mind when you read something like the report entitled ‘Next Generation Working Life’ from Ericsson’s Networked Society Lab.

September 17, 2015

Growth of on demand economy is transforming work and workplaces ⁰

by Mark Eltringham • Comment, Flexible working, News, Technology, Workplace design

Some of the key characteristics of the workplace of the near future are starting to crystallise pretty rapidly. In many ways, employees are aware of this to a greater extent than employers, legislators and politicians. For example, this week and over recent weeks Uber has been arguing in courts around the world that its drivers are not employees but are in fact self-employed. This is the shape of things to come. In the UK, around a fifth of the workforce is already freelance or self-employed, something which politicians like to misinterpret as small business, possibly because it makes them look better because they associate it with entrepreneurialism and the prospects of these firms employing other people. The idea this is simply not the case is supported by a new report from software provider Intuit which claims that just 13 percent of British workers think they will be in traditional employment in 2025.

September 15, 2015

Considerable minority of working women report gender discrimination ⁰

by Sara Bean • Comment, News, Workplace

Whether the new Shadow Cabinet is or isn’t representative of women (there are no women in senior roles on the Labour front bench, but half of the total posts went to women) was a major talking point about the new Labour Party line-up yesterday. Meanwhile, on the other side of the Atlantic, despite numerous policy and cultural efforts in recent decades to break corporate glass ceilings, integrate women in traditionally male-dominated fields and shine a spotlight on pay equity and advancement, a considerable minority of working women report feeling they have been discriminated against at some point in their career. Gallup’s Work and Education survey found 17 percent of working women believed they had been denied a raise at work because of their gender and 12 percent of women say they have been passed over for a promotion or other opportunity because of their gender at some point in their life.

September 10, 2015

Five ways in which your colleagues might be driving you completely nuts ⁰

by Mark Eltringham • Comment, News, Wellbeing, Workplace

It’s always worth reminding ourselves that while a well designed workplace and favourable working conditions are very desirable prerequisites of a good job, what really makes work enjoyable and what really makes a great culture are the people with whom we work. This simple fact is one reason why some people are happy in poorly designed offices full of all the things that supposedly make them unhappy and unwell, while other people can be miserable in airy, daylit, tastefully furnished corporate palaces. Just as Peter Drucker once said that culture eats strategy for breakfast, we also know that it washes it down with a piping hot mug of office design. Culture is defined in large measure by the people around us, it can be they who determine how much we enjoy work. Here are just five ways they can drive us nuts based on recent data.

September 9, 2015

The way we talk about workplace productivity needs another dimension

by Mark Eltringham • Comment, Facilities management, Workplace, Workplace design

One of the most typical claims that suppliers in this sector make about their products is that they will make people more productive at work. Many go so far as to put numbers on what this means, and usually not just 0.4 percent or whatever but something far more. We can understand why they do this because they are seeking to link workplace productivity to whatever it is they have to sell. This is often tenuous for at least two reasons. The first is that even when such a causal link is demonstrably true, it still assumes that all other things at work are equal, whereas they never are because there are so many factors involved. That is why you will find some people cheerfully working in shabby, cluttered, underlit offices while others mope around unhappily in gilded cages with expensive chairs, soaring daylit atria and olive groves. The second is that such claims simply ignore what makes people tick.

September 8, 2015

Over a fifth of working mothers denied flexible hours are forced to quit ⁰

by Sara Bean • Comment, Flexible working, News, Workplace

Discussions about the gender pay gap and increasing the number of women on Boards need to acknowledge that the greatest obstacle to female empowerment in the UK is balancing home and family. Just last week the TUC revealed that many women felt compelled to take time out of work to care for young children while another survey found over half of working women believe they would need to alter their career in order to have a child. Now the latest figures fromthe workingmums.co.uk 2015 Annual Survey show that over a fifth of working mums have been forced to leave their jobs because a flexible working request was turned down. Although the right to request flexible working was extended to all employees last year, this new policy has a less rigid timetable for employers and no statutory right to appeal if a request is turned down.

September 2, 2015

Flexible working key to counteracting female workers’ ‘baby shame’ ⁰

by Sara Bean • Comment, Flexible working, News, Workplace

Whether the gender pay gap is more of a motherhood gap is an ongoing debate, but now a new survey has found that when even planning to have children, one in five (18 percent) working women hide their family plans from their employers. In an interview with the BBC yesterday, Labour Party leader candidate Yvette Cooper revealed that when she took maternity leave from her ministerial job in 2001, there was no procedure in place and when she sought maternity leave a couple of years later, things were made very difficult for her. If that’s how a high powered government minister is treated then it is no wonder over half (58 percent) of women feel they would have to alter their career in order to have a child, and why three quarters feel flexible working which doesn’t leave women feeling ‘baby shame’ for working child friendly hours is essential.

September 2, 2015

We need to do more than pay lip service to workplace wellbeing ⁰

by Ann Clarke • Case studies, Comment, Wellbeing, Workplace design

Too many companies continue to talk about employees as their ‘greatest asset’ yet their fine words are not always not borne out in their behaviour, be that through working culture, remuneration or environment. With more and more investors using employee wellness and engagement as a barometer for the health, stability and culture of the business – the concept of workplace wellbeing is finally garnering the attention it deserves. Our workplace behaviours, cultures and environments are not keeping us fit, well, productive, happy or profitable. Finally businesses are accepting their moral responsibility to take better care of their people. So what affects employee productivity, creativity and happiness and how can changes to the workplace promote the best financial and moral outcomes for businesses and employees alike?

September 1, 2015

A third of British workers believe their jobs have no meaning ⁰

by Mark Eltringham • Comment, News, Wellbeing, Workplace

Here’s a cheery little snippet to welcome you back to work after your holidays and/or washed out Bank Holiday weekend. More than a third of British workers say their job is making no meaningful contribution to the world, claims a report from researchers YouGov. According to the study of just over 900 British workers, around 37 percent say their job is not meaningful, half of respondents (50 percent) say their job actually is meaningful to them, and 13 percent are unsure. Men (42 percent) are more likely to say their jobs are meaningless than women (32 percent). Despite this, most people with ‘meaningless’ jobs say it’s unlikely they will change jobs in the next 12 months – 53 percent, compared to 35 percent who say they might change jobs. According to the report, people who work in London are the most likely to feel unfulfilled by their jobs but, then again, they do work in London.

August 28, 2015

The reason offices will always be needed is tied up with human nature

by Nigel Sikora • Comment, Flexible working, Technology, Workplace design

People have a tendency to confuse what is possible with what will happen. This appears to be a particular issue when we consider the effects of new technology. Hence the enduring talk of the death of the office, which technology makes possible but which people make impossible. One of the key areas of research that describes this tension is the work of Tom Allen at MIT. Allen made his name in 1984 with the publication of a book called Managing the Flow of Technology which first popularised the Allen Curve, a graph of his research findings which shows a powerful negative correlation between physical distance and the frequency of communication between colleagues. So precisely can this be defined, that Allen found that 50 metres marks a cut-off point for the regular exchange of certain types of technical information.

August 20, 2015

81 percent of women and over half of men experience sexism at work ⁰

by Sara Bean • Comment, News, Workplace

What’s the difference between office banter and comments which can make people feel uncomfortable at work? That’s the issue which has plagued the workplace for aeons, and the age of so-called political correctness has not made the situation any clearer. Legislation may be in place to protect staff from discrimination or victimisation, but as some well documented cases have demonstrated sexism is still rife in many white collar professions. But it’s worth noting that it’s not only women who can feel that a colleague has crossed the line. A new survey has found that well over three quarters of women (81 percent) have been victims of sexist jokes at work. However, men are not immune to feeling uncomfortable, as according to the survey by Peninsula, well over half of men (63 percent) feel uneasy when female colleagues make indecent remarks about their physical appearance.

August 18, 2015

That story about sexist air conditioning systems…roundly debunked ⁰

by Mark Eltringham • Comment, Facilities management, Wellbeing, Workplace

The main story of the silly season so far has been that one about the inherent sexism of air conditioning systems from a week or two back. Based on a study published in the esoteric journal Nature Climate Change, it appeared that standards for heating and ventilation in building systems were founded on the metabolic rate of an average man which suggested women were toiling away in unconducive, if not exactly unbearable, conditions. This was a compelling tale picked up worldwide by major media outlets including The New Yorker and The Daily Telegraph. There were only two problems with it all. Firstly, the original study was extremely flimsy, based on a tiny sample and ignorant of some basic facts. Secondly the science behind it has now been roundly rejected by ASHRAE, the main US body responsible for informing debate on such matters.